Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. General Discussion
  3. Routeplanner in mobile... Knows not your location?

Routeplanner in mobile... Knows not your location?

Scheduled Pinned Locked Moved General Discussion
11 Posts 3 Posters 493 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Tim  Thompsonundefined Offline
    Tim  Thompsonundefined Offline
    Tim Thompson
    wrote on last edited by
    #1

    It seems that Routeplanner in mobile (Android) doesn't know your location. You open it up an tell it to create a new route, and it centers you in the ocean somewhere (in this case off the coast of Africa). The tools on the left seem to have a button that might appear to take you to your current location...

    Screenshot_20220902-101447-arrow.png

    ... but the button seems to do nothing.

    Might be handy to be able to create a route with a starting point at your current location. Sure you can tell it to find an address. But, if you are out and about you may not know what that is.

    Have I missed something?

    Steve Lynchundefined 1 Reply Last reply
    0
    • Tim  Thompsonundefined Tim Thompson

      It seems that Routeplanner in mobile (Android) doesn't know your location. You open it up an tell it to create a new route, and it centers you in the ocean somewhere (in this case off the coast of Africa). The tools on the left seem to have a button that might appear to take you to your current location...

      Screenshot_20220902-101447-arrow.png

      ... but the button seems to do nothing.

      Might be handy to be able to create a route with a starting point at your current location. Sure you can tell it to find an address. But, if you are out and about you may not know what that is.

      Have I missed something?

      Steve Lynchundefined Offline
      Steve Lynchundefined Offline
      Steve Lynch
      wrote on last edited by
      #2

      @Tim-Thompson

      I think that somehow MyRoute-app doesn't have permissions to see your location.
      It works fine for me on Android

      You don’t stop riding when you get old, you get old when you stop riding.

      Tim  Thompsonundefined 1 Reply Last reply
      0
      • Steve Lynchundefined Steve Lynch

        @Tim-Thompson

        I think that somehow MyRoute-app doesn't have permissions to see your location.
        It works fine for me on Android

        Tim  Thompsonundefined Offline
        Tim  Thompsonundefined Offline
        Tim Thompson
        wrote on last edited by
        #3

        @Steve-Lynch said in Routeplanner in mobile... Knows not your location?:

        @Tim-Thompson

        I think that somehow MyRoute-app doesn't have permissions to see your location.
        It works fine for me on Android

        Yes. It works if you load MRA Routeplanner from a browser. The browser has location permissions. However, opening Route Lab/Routes from within MRA Mobile, you end up finding yourself in the ocean off the west coast of Africa. MRA Mobile itself has location permissions and when you open it, you are shown your location. I don't know what browser (internal?) is being spawned when you go in Route Lob/Routes from within MRA Mobile, nor do I see how to give it permissions.

        What am I missing?

        Steve Lynchundefined 1 Reply Last reply
        0
        • Tim  Thompsonundefined Tim Thompson

          @Steve-Lynch said in Routeplanner in mobile... Knows not your location?:

          @Tim-Thompson

          I think that somehow MyRoute-app doesn't have permissions to see your location.
          It works fine for me on Android

          Yes. It works if you load MRA Routeplanner from a browser. The browser has location permissions. However, opening Route Lab/Routes from within MRA Mobile, you end up finding yourself in the ocean off the west coast of Africa. MRA Mobile itself has location permissions and when you open it, you are shown your location. I don't know what browser (internal?) is being spawned when you go in Route Lob/Routes from within MRA Mobile, nor do I see how to give it permissions.

          What am I missing?

          Steve Lynchundefined Offline
          Steve Lynchundefined Offline
          Steve Lynch
          wrote on last edited by
          #4

          @Tim-Thompson

          MyRoute-App Mobile location permissions are shown below.
          Screenshot_20220902-175107.jpg

          You don’t stop riding when you get old, you get old when you stop riding.

          Tim  Thompsonundefined 1 Reply Last reply
          0
          • Steve Lynchundefined Steve Lynch

            @Tim-Thompson

            MyRoute-App Mobile location permissions are shown below.
            Screenshot_20220902-175107.jpg

            Tim  Thompsonundefined Offline
            Tim  Thompsonundefined Offline
            Tim Thompson
            wrote on last edited by
            #5

            @Steve-Lynch said in Routeplanner in mobile... Knows not your location?:

            @Tim-Thompson

            MyRoute-App Mobile location permissions are shown below.
            Screenshot_20220902-175107.jpg

            Yes. I'm aware. This is what I see when I go into them...

            f301cb9c-9e27-4d90-85be-a36f7c4d92a6-image.png

            ec0957fb-a459-4564-96d5-588913e94aed-image.png

            Both MRA Mobile and Navigation have permissions. So do the browsers. The browsers can only be set to "Allow only while using the app". Navigation is set to "Allow all the time". I've tried MRA Mobile set to both "Allow only while using the app" and "Allow all the time". Made no difference.

            1 Reply Last reply
            0
            • Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              administrator
              wrote on last edited by
              #6

              @Tim-Thompson I’ll check what’s up here next week. Don’t know if it’s a bug, missing feature or a permission problem on your phone.

              1 Reply Last reply
              0
              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                administrator
                wrote on last edited by
                #7

                I investigated the issue today. If you have permanently denied your location permissions, that's that. You indicated that is not the case so I continued the search.

                There indeed was a minor issue for some Android devices that would cause this issue. I think the issue is fixed now and have included this in the update for next week (3.2.1) about you will hear more later.

                @Steve-Lynch Indicated he had no issues on his Android device but you did so that already makes this issue somewhat more complicated. It is not consistent across all Android devices. @Tim-Thompson Please let me know if the update next week resolved your problem.

                Tim  Thompsonundefined 1 Reply Last reply
                0
                • Corjan Meijerinkundefined Corjan Meijerink

                  I investigated the issue today. If you have permanently denied your location permissions, that's that. You indicated that is not the case so I continued the search.

                  There indeed was a minor issue for some Android devices that would cause this issue. I think the issue is fixed now and have included this in the update for next week (3.2.1) about you will hear more later.

                  @Steve-Lynch Indicated he had no issues on his Android device but you did so that already makes this issue somewhat more complicated. It is not consistent across all Android devices. @Tim-Thompson Please let me know if the update next week resolved your problem.

                  Tim  Thompsonundefined Offline
                  Tim  Thompsonundefined Offline
                  Tim Thompson
                  wrote on last edited by
                  #8

                  @Corjan-Meijerink said in Routeplanner in mobile... Knows not your location?:

                  I investigated the issue today. If you have permanently denied your location permissions, that's that. You indicated that is not the case so I continued the search.

                  There indeed was a minor issue for some Android devices that would cause this issue. I think the issue is fixed now and have included this in the update for next week (3.2.1) about you will hear more later.

                  @Steve-Lynch Indicated he had no issues on his Android device but you did so that already makes this issue somewhat more complicated. It is not consistent across all Android devices. @Tim-Thompson Please let me know if the update next week resolved your problem.

                  Will do. Thanks.

                  Corjan Meijerinkundefined 1 Reply Last reply
                  0
                  • Tim  Thompsonundefined Tim Thompson

                    @Corjan-Meijerink said in Routeplanner in mobile... Knows not your location?:

                    I investigated the issue today. If you have permanently denied your location permissions, that's that. You indicated that is not the case so I continued the search.

                    There indeed was a minor issue for some Android devices that would cause this issue. I think the issue is fixed now and have included this in the update for next week (3.2.1) about you will hear more later.

                    @Steve-Lynch Indicated he had no issues on his Android device but you did so that already makes this issue somewhat more complicated. It is not consistent across all Android devices. @Tim-Thompson Please let me know if the update next week resolved your problem.

                    Will do. Thanks.

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    administrator
                    wrote on last edited by
                    #9

                    @Tim-Thompson Check this out! https://forum.myrouteapp.com/topic/2575/new-mra-mobile-update-3-2-1

                    The update released today addressed this issue too

                    Tim  Thompsonundefined 1 Reply Last reply
                    1
                    • Corjan Meijerinkundefined Corjan Meijerink

                      @Tim-Thompson Check this out! https://forum.myrouteapp.com/topic/2575/new-mra-mobile-update-3-2-1

                      The update released today addressed this issue too

                      Tim  Thompsonundefined Offline
                      Tim  Thompsonundefined Offline
                      Tim Thompson
                      wrote on last edited by
                      #10

                      @Corjan-Meijerink said in Routeplanner in mobile... Knows not your location?:

                      @Tim-Thompson Check this out! https://forum.myrouteapp.com/topic/2575/new-mra-mobile-update-3-2-1

                      The update released today addressed this issue too

                      I tried it out this morning. Problem appears to be solved. Thanks.

                      Corjan Meijerinkundefined 1 Reply Last reply
                      0
                      • Tim  Thompsonundefined Tim Thompson

                        @Corjan-Meijerink said in Routeplanner in mobile... Knows not your location?:

                        @Tim-Thompson Check this out! https://forum.myrouteapp.com/topic/2575/new-mra-mobile-update-3-2-1

                        The update released today addressed this issue too

                        I tried it out this morning. Problem appears to be solved. Thanks.

                        Corjan Meijerinkundefined Offline
                        Corjan Meijerinkundefined Offline
                        Corjan Meijerink
                        administrator
                        wrote on last edited by
                        #11

                        @Tim-Thompson Excellent 🙂

                        1 Reply Last reply
                        0
                        Reply
                        • Reply as topic
                        Log in to reply
                        • Oldest to Newest
                        • Newest to Oldest
                        • Most Votes


                        ACTIVE USERS
                        Corjan Meijerinkundefined
                        Corjan Meijerink
                        Steve Lynchundefined
                        Steve Lynch
                        Tim  Thompsonundefined
                        Tim Thompson
                        POPULAR TOPICS
                        • Route app werkt helaas nog niet hoe ik het graag zou zien.
                          P van der Meulenundefined
                          P van der Meulen
                          1
                          13
                          187

                        • iOS crashing with Silverfox B8J and panning not working
                          Corjan Meijerinkundefined
                          Corjan Meijerink
                          0
                          10
                          126

                        • Routeapp volgt de routepunten niet.
                          M. Schrijverundefined
                          M. Schrijver
                          0
                          12
                          237

                        • Route does not follow the actual Tom Tom map
                          silberfuchs67undefined
                          silberfuchs67
                          0
                          13
                          224

                        • Google Maps
                          Nick Carthewundefined
                          Nick Carthew
                          3
                          10
                          630

                        • another New user to MRA navigation
                          Nick Carthewundefined
                          Nick Carthew
                          0
                          4
                          83

                        • MRA MyRoute app version 4.3.9 - 395 - only shows a very much zoomed in route.
                          Con Hennekensundefined
                          Con Hennekens
                          0
                          19
                          472

                        • Driving without ETA info bar
                          white.mouseundefined
                          white.mouse
                          2
                          11
                          414
                        MY GROUPS
                        • Login

                        • Login or register to search.
                        • First post
                          Last post
                        0
                        • Categories
                        • Recent
                        • Popular
                        • Support
                        • MyRoute-app