Bugs or "non-documented features" in new MRA Mobile app.
-
@nick-carthew said in Bugs or "non-documented features" in new MRA Mobile app.:
It works well for me on my iPhone 11.
That's nice, but there are some issues both on iOS and Android. Saying "It works well for me" is not really a solution!
@rob-verhoeff I’m not a programmer or app developer. My answer was to show that if there is a bug, it doesn’t affect all phones.
-
@nick-carthew said in Bugs or "non-documented features" in new MRA Mobile app.:
It works well for me on my iPhone 11.
That's nice, but there are some issues both on iOS and Android. Saying "It works well for me" is not really a solution!
@rob-verhoeff Thanks for posting this here. Some features still open in the website but will be added natively to the app so that for sure will change in the future.
It indeed seems that the lack of a back button when the browser is openend causes some confusion. I will make sure this is fixed in a new update. This will mainly concern Android users as iOS implements this completely different and does show the desired "back" button.
@StefanHummelink Editing routes is not possible yet. This is something we really would like in the future but hasn't been completed for this release. Similar to the previous Mobile app, it wasn't possible then. The "new route" functionality opens the routelab where you can immediately create a new route.
Regarding the being logged in issue, are you logged into the app? I will take a look at this right away.
-
@rob-verhoeff Thanks for posting this here. Some features still open in the website but will be added natively to the app so that for sure will change in the future.
It indeed seems that the lack of a back button when the browser is openend causes some confusion. I will make sure this is fixed in a new update. This will mainly concern Android users as iOS implements this completely different and does show the desired "back" button.
@StefanHummelink Editing routes is not possible yet. This is something we really would like in the future but hasn't been completed for this release. Similar to the previous Mobile app, it wasn't possible then. The "new route" functionality opens the routelab where you can immediately create a new route.
Regarding the being logged in issue, are you logged into the app? I will take a look at this right away.
@corjan-meijerink said in Bugs or "non-documented features" in new MRA Mobile app.:
It indeed seems that the lack of a back button when the browser is openend causes some confusion. I will make sure this is fixed in a new update. This will mainly concern Android users as iOS implements this completely different and does show the desired "back" button.
Nice to see a quick response like this.
@StefanHummelink Editing routes is not possible yet. This is something we really would like in the future but hasn't been completed for this release. Similar to the previous Mobile app, it wasn't possible then. The "new route" functionality opens the routelab where you can immediately create a new route.
True, but still, I would really appreciate that functionality.
Regarding the being logged in issue, are you logged into the app? I will take a look at this right away.
Yes, I am logged in into the App itself.
Manks bu'j te bange.
-
@corjan-meijerink said in Bugs or "non-documented features" in new MRA Mobile app.:
It indeed seems that the lack of a back button when the browser is openend causes some confusion. I will make sure this is fixed in a new update. This will mainly concern Android users as iOS implements this completely different and does show the desired "back" button.
Nice to see a quick response like this.
@StefanHummelink Editing routes is not possible yet. This is something we really would like in the future but hasn't been completed for this release. Similar to the previous Mobile app, it wasn't possible then. The "new route" functionality opens the routelab where you can immediately create a new route.
True, but still, I would really appreciate that functionality.
Regarding the being logged in issue, are you logged into the app? I will take a look at this right away.
Yes, I am logged in into the App itself.
@stefanhummelink Cool! We will work on that in the future! Editing routes is a massive feature. Thanks for letting me know that you are logged into the app.
If I understand correctly: every time you navigate to "Library" or "Generator" you aren't logged in. If you go to your account and click "Manage account", is the website account page then correctly displayed? If so, when you did that and then try to open the library / generator, are you then logged in automatically or not?
-
@stefanhummelink Cool! We will work on that in the future! Editing routes is a massive feature. Thanks for letting me know that you are logged into the app.
If I understand correctly: every time you navigate to "Library" or "Generator" you aren't logged in. If you go to your account and click "Manage account", is the website account page then correctly displayed? If so, when you did that and then try to open the library / generator, are you then logged in automatically or not?
@corjan-meijerink I can send you a screen recording, since the behaviour is quite remarkable:
If I click Manage Account once, I'm not logged in into the website.
If I go back and click Manage Account AGAIN, it does have me logged in and after that, all menu buttons in the app bring me to a logged in version of the website.Without having the Manage Account creating the "logged in" status, none of my buttons bring me to a logged in version of the website.
Hope that sort of makes sense.
I'll create a screen recording now and if you want, I can send it to ya.Manks bu'j te bange.
-
@corjan-meijerink I can send you a screen recording, since the behaviour is quite remarkable:
If I click Manage Account once, I'm not logged in into the website.
If I go back and click Manage Account AGAIN, it does have me logged in and after that, all menu buttons in the app bring me to a logged in version of the website.Without having the Manage Account creating the "logged in" status, none of my buttons bring me to a logged in version of the website.
Hope that sort of makes sense.
I'll create a screen recording now and if you want, I can send it to ya.@stefanhummelink That is an excellent answer! Thanks for letting me know, feel free to send the recording to corjan@myrouteapp.com but I think I know what to do already.
-
@stefanhummelink That is an excellent answer! Thanks for letting me know, feel free to send the recording to corjan@myrouteapp.com but I think I know what to do already.
@corjan-meijerink said in Bugs or "non-documented features" in new MRA Mobile app.:
@stefanhummelink That is an excellent answer! Thanks for letting me know, feel free to send the recording to corjan@myrouteapp.com but I think I know what to do already.
Just to add something remarkable: it seems not directly related to the manage account part.
Without going to Manage Account, if I open the New Route once, it ends up on not logged in part. Going back and clicking New Route again, it somehow ends up in the logged on part. Hmmmm.I'll sent the videos through WeTransfer
-
@rob-verhoeff Thanks for posting this here. Some features still open in the website but will be added natively to the app so that for sure will change in the future.
It indeed seems that the lack of a back button when the browser is openend causes some confusion. I will make sure this is fixed in a new update. This will mainly concern Android users as iOS implements this completely different and does show the desired "back" button.
@StefanHummelink Editing routes is not possible yet. This is something we really would like in the future but hasn't been completed for this release. Similar to the previous Mobile app, it wasn't possible then. The "new route" functionality opens the routelab where you can immediately create a new route.
Regarding the being logged in issue, are you logged into the app? I will take a look at this right away.
@corjan-meijerink said in Bugs or "non-documented features" in new MRA Mobile app.:
@rob-verhoeff Thanks for posting this here. Some features still open in the website but will be added natively to the app so that for sure will change in the future.
It indeed seems that the lack of a back button when the browser is openend causes some confusion. I will make sure this is fixed in a new update. This will mainly concern Android users as iOS implements this completely different and does show the desired "back" button.
Great
@StefanHummelink Editing routes is not possible yet. This is something we really would like in the future but hasn't been completed for this release. Similar to the previous Mobile app, it wasn't possible then. The "new route" functionality opens the routelab where you can immediately create a new route.
For quick changes when under way it would be great to implement this feature!
Regarding the being logged in issue, are you logged into the app? I will take a look at this right away.
I'm also logged in into the app but still must login when trying to create a new route.
-
Great feedback everyone, thank you. In the coming period we're going to add in more features as well as progress through a round of "finetuning" to ensure that your wishes are heard.
To share some successes that we think are key to the future:
- This new mobile app is far more 'developer friendly' than the previous one, which means we are more flexible with our updates.
- We aim to release major feature expansions in both June and July, which will include a finetuned experience
-
Just updated but can't see how to "save as" my route and export to Garmin Drive which is the only way I seem able to transfer it to my Garmin XT.
-
@Corjan-Meijerink / @Timo-Martosatiman-MRA
Als ik de app als native app open op mijn MacBook Air, dan zie ik bij het openen van de route een groot wit stuk in beeld waarin niets gebeurt. Normaliter zou ik daar de weergave van de voorgestelde route willen zien voor ik hem open.English:
When I open the app as a native app on my MacBook Air, I see a large white part of the screen in which nothing happens. Normally I would like to see the suggested route representation there before opening it.
-
I ask myself one thing: why keep adding new functions, worsening the user experience and above all ... why not solve the old problems first ... which are also many ... instead of improving it gets worse ... I would prefer an app that works instead of having nice graphics ... even the one with many bugs on the computer ...
-
Just updated but can't see how to "save as" my route and export to Garmin Drive which is the only way I seem able to transfer it to my Garmin XT.
@robin-10 said in Bugs or "non-documented features" in new MRA Mobile app.:
Just updated but can't see how to "save as" my route and export to Garmin Drive which is the only way I seem able to transfer it to my Garmin XT.
I have the same problem. I can not transfer to my XT anymore.
I was this using this a lot.
Is there a possibility to go back to the old app? -
@robin-10 said in Bugs or "non-documented features" in new MRA Mobile app.:
Just updated but can't see how to "save as" my route and export to Garmin Drive which is the only way I seem able to transfer it to my Garmin XT.
I have the same problem. I can not transfer to my XT anymore.
I was this using this a lot.
Is there a possibility to go back to the old app?@jaap-n said in Bugs or "non-documented features" in new MRA Mobile app.:
@robin-10 said in Bugs or "non-documented features" in new MRA Mobile app.:
Just updated but can't see how to "save as" my route and export to Garmin Drive which is the only way I seem able to transfer it to my Garmin XT.
I have the same problem. I can not transfer to my XT anymore.
I was this using this a lot.
Is there a possibility to go back to the old app?+1, can no longer transfer GPXs to Garmin Drive.
I'm also interested if I can go back to previous version.
Meanwhile I'll go to other fully functional "curved" app.Once confirmed it's a "preliminary version", I'll be delighted to return to MRA once it's a mature software.
-
From MRAs Facebook page:
For your information:
The new MRA Mobile app is available for free download . We do get comments that you can create and edit routes less easily than with the old app . We didn't expect that, because you can just browse through your smartphone to www.MyRouteApp.com and then you can do the same as through the 'old' app...
The new app is much better at what it was intended for, tracking and adding photos . And now also navigate without turn-by-turn instructions . We will collect all feedback and will come up with new updates soon!
PS: this app is not a replacement for our navigation app (MRA Navigation) . This app is intended as a free addition to the website .
-
I ask myself one thing: why keep adding new functions, worsening the user experience and above all ... why not solve the old problems first ... which are also many ... instead of improving it gets worse ... I would prefer an app that works instead of having nice graphics ... even the one with many bugs on the computer ...
The essence of a lof those 'problems' in the old app were due to the fact that a lot if it's popular functionality was simply a loaded-in website. This means that your question is an answer in itself: we're solving the old problems by replacing flawed systems in their entirety.
You mention 'old problems' as well. We have had several big improvements on our bug-fixing process for the website, I will freely admit that the apps were a thorn in our side where fixing problems was oftentimes tedious, time consuming and lacking results. (which is, as I've outlined in my opening paragraph, why we've pushed this huge update of the mobile app). Could you tell me what those problems are?
-
The essence of a lof those 'problems' in the old app were due to the fact that a lot if it's popular functionality was simply a loaded-in website. This means that your question is an answer in itself: we're solving the old problems by replacing flawed systems in their entirety.
You mention 'old problems' as well. We have had several big improvements on our bug-fixing process for the website, I will freely admit that the apps were a thorn in our side where fixing problems was oftentimes tedious, time consuming and lacking results. (which is, as I've outlined in my opening paragraph, why we've pushed this huge update of the mobile app). Could you tell me what those problems are?
@timo-martosatiman-mra for the problems I am talking about I opened a ticket where I also sent you a video and I show you all the problems on the WEB, both from Mac and from iPad (device that I use the most), the problems are always the same and unresolved ... if with my name he goes to look for the ticket he understands what I'm talking about ... and in any case even in this version to create a path or modify it, the app always leads to the web version ... so what has changed?
