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App crashes

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Achim Kaluzaundefined Offline
    Achim Kaluzaundefined Offline
    Achim Kaluza
    wrote last edited by
    #1

    I'm very disappointed with the Navigation Next app and regret purchasing a lifetime license for it. The app is useless to me because it crashes at least once on every motorcycle ride, rendering the ongoing track recording unusable. I've connected the app via CarPlay and can usually restart it via CarPlay, but the recording doesn't resume and, in many cases, is lost or corrupted from the beginning.
    iPhone 13 Pro Max

    Marinus van Deudekomundefined 1 Reply Last reply
    2
    • Achim Kaluzaundefined Achim Kaluza

      I'm very disappointed with the Navigation Next app and regret purchasing a lifetime license for it. The app is useless to me because it crashes at least once on every motorcycle ride, rendering the ongoing track recording unusable. I've connected the app via CarPlay and can usually restart it via CarPlay, but the recording doesn't resume and, in many cases, is lost or corrupted from the beginning.
      iPhone 13 Pro Max

      Marinus van Deudekomundefined Offline
      Marinus van Deudekomundefined Offline
      Marinus van Deudekom
      Valued contributor
      wrote last edited by
      #2

      @Achim-Kaluza maybe first find out how it works before you start complaining.
      Your tone isn't one that invites people to help you

      Honda Goldwing GL1500,
      Honda Silverwing GL 650
      DMD2 T865X 8 inch Android tablet using MRA next for navigation
      Garmin XT (almost in the cupboard)
      Samsung S20FE mounted on a Quadlock and using Android Auto in my car

      Achim Kaluzaundefined 1 Reply Last reply
      -2
      • Hubert Thoringundefined Offline
        Hubert Thoringundefined Offline
        Hubert Thoring
        Valued contributor
        wrote last edited by Hubert Thoring
        #3

        @Achim-Kaluza

        How satisfied are you with the MRA mobile app to navigate yourself, without CarPlay?

        Note:

        When using CarPlay, you have to know that it is a setting between two devices, a disturbed clutch or Crashing can have many causes, this can also be your CarPlay system.

        ———

        Wie zufrieden bist Du mit der MRA Handy App zum Navigieren selbst, ohne CarPlay ?

        Hinweis:

        Bei der Anwendung mit CarPlay muss man jeweils wissen das es eine Einstellung zwischen zwei Geräten ist, eine gestörte Kupplung bzw. Absturz kann viele Ursachen haben, das kann auch dein CarPlay System sein.

        VG Hubert
        Info zum Beta Test "Next App" dazu die Hardware ...
        iPad 9. Generation iOS 18.6 / Handy iPhone Xr iOS 18.6 / PC mit MS Win11 / BMW Connected App mit Cradel.
        ❗️MyRoute-App im Cradel und Remotek-One❗️

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        • Achim Kaluzaundefined Offline
          Achim Kaluzaundefined Offline
          Achim Kaluza
          wrote last edited by
          #4

          I can't use the mobile app without CarPlay because I don't have a handlebar mount for my phone. Also, I don't want to expose my iPhone camera to the vibrations of the motorcycle. I purchased the app license specifically because of CarPlay support.

          Ich kann die Mobile App nicht ohne CarPlay verwenden, denn ich besitze keine Lenkerhalterung für das Handy. Außerdem möchte ich meine iPhone-Kamera nicht den Erschütterungen des Motorrads aussetzen. Ich habe die App-Lizenz extra wegen der CarPlay-Unterstützung erworben.

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          • Marinus van Deudekomundefined Marinus van Deudekom

            @Achim-Kaluza maybe first find out how it works before you start complaining.
            Your tone isn't one that invites people to help you

            Achim Kaluzaundefined Offline
            Achim Kaluzaundefined Offline
            Achim Kaluza
            wrote last edited by
            #5

            @Marinus-van-Deudekom said in App crashes:

            @Achim-Kaluza maybe first find out how it works before you start complaining.
            Your tone isn't one that invites people to help you

            Well, you might notice I'm annoyed. I studied all the manuals and tutorials and compared them with other apps before deciding on MyRouteApp. Unfortunately, I'm disappointed now and will probably have to look for a yearly license for another solution. I'll keep an eye on MyRouteApp anyway. Maybe it will run more reliably with a newer phone.

            Marinus van Deudekomundefined 1 Reply Last reply
            0
            • Rainer Treichelundefined Offline
              Rainer Treichelundefined Offline
              Rainer Treichel
              wrote last edited by
              #6

              Here in the forum, there are several complaints about the connection between smartphones and display devices. Apple CarPlay causes slightly less trouble.
              I know it sounds anachronistic, but have you tried using a cable? All you need is one from your jacket pocket to the display device.
              In addition, an error message, especially when it is so vehemently presented, always requires a detailed description of the hardware used. Better yet, the settings of the app during use.
              No one here has the necessary crystal ball to figure all this out.
              RT

              Translated with DeepL.com (free version)

              Stammtisch Themen Anmeldung

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              • Achim Kaluzaundefined Achim Kaluza

                @Marinus-van-Deudekom said in App crashes:

                @Achim-Kaluza maybe first find out how it works before you start complaining.
                Your tone isn't one that invites people to help you

                Well, you might notice I'm annoyed. I studied all the manuals and tutorials and compared them with other apps before deciding on MyRouteApp. Unfortunately, I'm disappointed now and will probably have to look for a yearly license for another solution. I'll keep an eye on MyRouteApp anyway. Maybe it will run more reliably with a newer phone.

                Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                Valued contributor
                wrote last edited by
                #7

                @Achim-Kaluza the way I look at it. You’re disapointed in the Carplay functions. If you in this forum you can find loods of post concerning this issue. The proper adres to complainte about would be Apple and Google because of their restrictions. On the MRA side our devs are doing want they can to make the app work as best as possible geven those restrictions. If you’ve got any questions feel free to post them here

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT (almost in the cupboard)
                Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                1 Reply Last reply
                0
                • Jeroen 1sundefined Offline
                  Jeroen 1sundefined Offline
                  Jeroen 1s
                  wrote last edited by
                  #8

                  I am following the above discussion and find it too simplistic to refer to restrictions imposed by Apple and Google. Of course, I understand that you have to develop within this framework and that this sometimes involves restrictions. However, I find it too easy to attribute stability issues to this.

                  Why then does TomTom Go not have any problems with this? I have been using this app for many years in combination with various Carplay systems without any issues. Once again, MyRoute is a fantastic product for motorcycle navigation that TomTom cannot even come close to matching. Everything is in one ecosystem: route planning, archiving, navigation, etc. However, stability remains a major issue that has not yet been resolved. It is improving slightly each time, but we are not there yet. As a result, many riders are dropping out, at least in our motorcycle club, which is of course a great pity. My advice would therefore be to focus all attention on resolving the stability issues first and only then to focus on the functionalities again.

                  Jan 50undefined 1 Reply Last reply
                  2
                  • Jeroen 1sundefined Jeroen 1s

                    I am following the above discussion and find it too simplistic to refer to restrictions imposed by Apple and Google. Of course, I understand that you have to develop within this framework and that this sometimes involves restrictions. However, I find it too easy to attribute stability issues to this.

                    Why then does TomTom Go not have any problems with this? I have been using this app for many years in combination with various Carplay systems without any issues. Once again, MyRoute is a fantastic product for motorcycle navigation that TomTom cannot even come close to matching. Everything is in one ecosystem: route planning, archiving, navigation, etc. However, stability remains a major issue that has not yet been resolved. It is improving slightly each time, but we are not there yet. As a result, many riders are dropping out, at least in our motorcycle club, which is of course a great pity. My advice would therefore be to focus all attention on resolving the stability issues first and only then to focus on the functionalities again.

                    Jan 50undefined Offline
                    Jan 50undefined Offline
                    Jan 50
                    wrote last edited by
                    #9

                    @Jeroen-1s I cannot agree more. The app looks great, is one of a kind. But reliability should be fixed with the highest priority. Altough there are restrictions, other apps run stable enough so it should also be possible with MRA. I would even prefer less options/functionality and improve the robustness of the app.

                    Now friends of mine in our motorclub also drop out or won't even concider the because of all the complaints in the forum.

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