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Route could not be calculated

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Rob Verhoeffundefined Rob Verhoeff

    @Jörgen said in Route could not be calculated:

    Good to know it is not only me.

    Same here!

    Jörgenundefined Offline
    Jörgenundefined Offline
    Jörgen
    Instructor
    wrote on last edited by
    #12

    @Rob-Verhoeff Strange, what could be the reason?
    I tried to move the waypoint, no change.

    Hardware
    iPhone 12 pro (iOS 17.0.2)
    Oukitel RT3 (Andr. 12)
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    • paul69undefined Offline
      paul69undefined Offline
      paul69
      wrote on last edited by
      #13

      hi @Jörgen

      I am currently in the UK in the peak district national park and have just opened a number of routes on my iphone that are also in Eire, (for a trip later in the year) and all opened and worked as expected, albiet navigating from my house
      I tried it offline and online both with the same result

      not much help, sorry, just thought i would pass on my findings

      to achieve, we must first attempt ✌️

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      • Jörgenundefined Offline
        Jörgenundefined Offline
        Jörgen
        Instructor
        wrote on last edited by
        #14

        I am not sure if this relevant, but I remember there was something in the past.
        I am at my home WIFI and have may be (no) or bad GPS satellite signal

        Hardware
        iPhone 12 pro (iOS 17.0.2)
        Oukitel RT3 (Andr. 12)
        Samsung Galaxy XCover 4 (Andr. 9 Pie)
        Wireless CarPlay mit (Elebest C650)
        Wired CarPlay (SEAT Arona - 2021)
        For more information, click here

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        • Joce-Doubsundefined Offline
          Joce-Doubsundefined Offline
          Joce-Doubs
          wrote last edited by
          #15

          I have the same problem. I create a route on the web MRA. When I open it on MRA Nav (ofline mode, maps downloaded), I have a message "can not calculate".
          After a few seconds, it opens a route, but I see a route recalculated (I have a blue line as usual and at some parts I have a white line - like the original route when the app has recalculated)
          Maybe I don't use good parameters on the web (I use Michelin map and here-Garmin calculating)

          Con Hennekensundefined 1 Reply Last reply
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          • Thomas Neumeyerundefined Offline
            Thomas Neumeyerundefined Offline
            Thomas Neumeyer
            wrote last edited by
            #16

            Good morning. I tried the app now for about 2000 km in Austria and Italy. I must say that I expected more. Unstable with freezing of the app. Planned routes quite ok. Navigation from A to B not convenient with strange guiding. Route not able to be calculated. Free riding without routing not good. Support for Silverfox controller also not intuitive. Pushing zoom goes to the menue which is bad while driving. I will park the app until a better version is available. And yes I am on the latest version.

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            • Joce-Doubsundefined Joce-Doubs

              I have the same problem. I create a route on the web MRA. When I open it on MRA Nav (ofline mode, maps downloaded), I have a message "can not calculate".
              After a few seconds, it opens a route, but I see a route recalculated (I have a blue line as usual and at some parts I have a white line - like the original route when the app has recalculated)
              Maybe I don't use good parameters on the web (I use Michelin map and here-Garmin calculating)

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              wrote last edited by
              #17

              @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

              @Thomas-Neumeyer said in Route could not be calculated:

              Pushing zoom goes to the menue which is bad while driving.

              I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              Joce-Doubsundefined Thomas Neumeyerundefined 2 Replies Last reply
              0
              • Con Hennekensundefined Con Hennekens

                @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                @Thomas-Neumeyer said in Route could not be calculated:

                Pushing zoom goes to the menue which is bad while driving.

                I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

                Joce-Doubsundefined Offline
                Joce-Doubsundefined Offline
                Joce-Doubs
                wrote last edited by
                #18

                @Con-Hennekens said in Route could not be calculated:

                @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                No, it's a route creatad by adding start , end, shaping points by myself

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                • Con Hennekensundefined Con Hennekens

                  @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                  @Thomas-Neumeyer said in Route could not be calculated:

                  Pushing zoom goes to the menue which is bad while driving.

                  I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

                  Thomas Neumeyerundefined Offline
                  Thomas Neumeyerundefined Offline
                  Thomas Neumeyer
                  wrote last edited by
                  #19

                  @Con-Hennekens I have been using my Samsung tablet. I assume it is native together with the app. I am not using AA or CP at all. Today I gave it another trial. Route planned with planning tool from the app. Not the web version. Connected via hotspot. Route started. Lost connection and app went bananas. I have all required maps downloaded but routing was impossible. I thought the app is switching automatically to off line routing? Stopping the app and restart helped. Still not happy. Web based route planning works like a charm but. This I can state. But navigation next not really good.

                  Nick Carthewundefined Con Hennekensundefined 2 Replies Last reply
                  0
                  • Thomas Neumeyerundefined Thomas Neumeyer

                    @Con-Hennekens I have been using my Samsung tablet. I assume it is native together with the app. I am not using AA or CP at all. Today I gave it another trial. Route planned with planning tool from the app. Not the web version. Connected via hotspot. Route started. Lost connection and app went bananas. I have all required maps downloaded but routing was impossible. I thought the app is switching automatically to off line routing? Stopping the app and restart helped. Still not happy. Web based route planning works like a charm but. This I can state. But navigation next not really good.

                    Nick Carthewundefined Offline
                    Nick Carthewundefined Offline
                    Nick Carthew
                    RouteXperts Instructor
                    wrote last edited by
                    #20

                    @Thomas-Neumeyer Did you save your route after creating it in the app route planner? I might be wrong, but I believe that to use a route offline that was created in the app route planner you would need to save it before using it.

                    Always willing to help if I can.
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                    Thomas Neumeyerundefined 1 Reply Last reply
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                    • Nick Carthewundefined Nick Carthew

                      @Thomas-Neumeyer Did you save your route after creating it in the app route planner? I might be wrong, but I believe that to use a route offline that was created in the app route planner you would need to save it before using it.

                      Thomas Neumeyerundefined Offline
                      Thomas Neumeyerundefined Offline
                      Thomas Neumeyer
                      wrote last edited by
                      #21

                      @Nick-Carthew Yes I saved it.

                      1 Reply Last reply
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                      • Thomas Neumeyerundefined Thomas Neumeyer

                        @Con-Hennekens I have been using my Samsung tablet. I assume it is native together with the app. I am not using AA or CP at all. Today I gave it another trial. Route planned with planning tool from the app. Not the web version. Connected via hotspot. Route started. Lost connection and app went bananas. I have all required maps downloaded but routing was impossible. I thought the app is switching automatically to off line routing? Stopping the app and restart helped. Still not happy. Web based route planning works like a charm but. This I can state. But navigation next not really good.

                        Con Hennekensundefined Offline
                        Con Hennekensundefined Offline
                        Con Hennekens
                        wrote last edited by
                        #22

                        @Thomas-Neumeyer said in Route could not be calculated:

                        app went bananas

                        That is a nice description, but not really informative. Can you elaborate?

                        There is an option in de settings that says "Navigate routes as tracks" (or similar in English). Is that enabled? Disable it and try again. Tracks can only be calculated online, but the app should make an approximation and throw a message about that.

                        @Thomas-Neumeyer said in Route could not be calculated:

                        I thought the app is switching automatically to off line routing?

                        No, it will always throw a message to ask if you want to go online or offline.

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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