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Can't change language settings

Scheduled Pinned Locked Moved [App] Suggestions and Discussion
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  • white.mouseundefined Offline
    white.mouseundefined Offline
    white.mouse
    Valued contributor
    wrote on last edited by
    #3

    @Floris-d
    If you can not post for it says "forbidden" try refreshing the page. In my case it did help.

    met een R1250RT met TFT en BMW Connected Ride App; de Garmin Zumo XT en My Route App in combinatie met de Carpuride W702 (voor Android op de Motor!)

    1 Reply Last reply
    0
    • Corjan Meijerinkundefined Corjan Meijerink

      @Floris-d you should be able to post there if you can post here.

      We haven’t introduced this option because you can simply change the app language directly from the app settings on Android (for sure the latest version) / iOS (for a long time already).

      The app supports English, Dutch, German, French, Spanish, Italian and Portugese

      Floris Jundefined Offline
      Floris Jundefined Offline
      Floris J
      wrote on last edited by Floris J
      #4

      @Corjan-Meijerink Can you please point out to me where I can find this setting to change the language in the Android app? I've been searching everywhere but I can't find it. Thanks.

      Nick Carthewundefined 1 Reply Last reply
      0
      • Floris Jundefined Floris J

        @Corjan-Meijerink Can you please point out to me where I can find this setting to change the language in the Android app? I've been searching everywhere but I can't find it. Thanks.

        Nick Carthewundefined Offline
        Nick Carthewundefined Offline
        Nick Carthew
        RouteXpert
        wrote on last edited by
        #5

        @Floris-d said in Can't change language settings:

        @Corjan-Meijerink Can you please point out to me where I can find this setting to change the language in the Android app? I've been searching everywhere but I can't find it. Thanks.

        Open your account page by clicking your profile icon top right, then click Manage account. Scroll down for language.

        34559167-f480-4f32-8d24-84f47e1e4116-image.png

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        Floris Jundefined 1 Reply Last reply
        0
        • Nick Carthewundefined Nick Carthew

          @Floris-d said in Can't change language settings:

          @Corjan-Meijerink Can you please point out to me where I can find this setting to change the language in the Android app? I've been searching everywhere but I can't find it. Thanks.

          Open your account page by clicking your profile icon top right, then click Manage account. Scroll down for language.

          34559167-f480-4f32-8d24-84f47e1e4116-image.png

          Floris Jundefined Offline
          Floris Jundefined Offline
          Floris J
          wrote on last edited by
          #6

          @Nick-Carthew I had already set my language to Dutch (Nederlands) over there in My Account, but that does not change the app settings to Dutch. The apps en navigation voice are still in English.

          Marinus van Deudekomundefined 1 Reply Last reply
          0
          • Floris Jundefined Floris J

            @Nick-Carthew I had already set my language to Dutch (Nederlands) over there in My Account, but that does not change the app settings to Dutch. The apps en navigation voice are still in English.

            Marinus van Deudekomundefined Offline
            Marinus van Deudekomundefined Offline
            Marinus van Deudekom
            Valued contributor
            wrote on last edited by
            #7

            @Floris-d Floris dus you change that in your account for the web planner of in the next app.
            The last one should be the one to change you settings

            Honda Goldwing GL1500,
            Honda Silverwing GL 650
            DMD2 T865X 8 inch Android tablet using MRA next for navigation
            Garmin XT (almost in the cupboard)
            Samsung S20FE mounted on a Quadlock and using Android Auto in my car

            Floris Jundefined 1 Reply Last reply
            0
            • Marinus van Deudekomundefined Marinus van Deudekom

              @Floris-d Floris dus you change that in your account for the web planner of in the next app.
              The last one should be the one to change you settings

              Floris Jundefined Offline
              Floris Jundefined Offline
              Floris J
              wrote on last edited by
              #8

              @Marinus-van-Deudekom

              Screenshot_20240831_175159.jpg

              Just like Nick showed above.

              From the app itself to My account > Manage account.

              As you can see I had set it to Dutch already, but the language of the app doesn't switch to Dutch.

              Marinus van Deudekomundefined 1 Reply Last reply
              0
              • Floris Jundefined Floris J

                @Marinus-van-Deudekom

                Screenshot_20240831_175159.jpg

                Just like Nick showed above.

                From the app itself to My account > Manage account.

                As you can see I had set it to Dutch already, but the language of the app doesn't switch to Dutch.

                Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                Valued contributor
                wrote on last edited by
                #9

                @Floris-J you did everything ok.
                Maybe shut down the app and clear the cache

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT (almost in the cupboard)
                Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                Floris Jundefined 1 Reply Last reply
                0
                • Marinus van Deudekomundefined Marinus van Deudekom

                  @Floris-J you did everything ok.
                  Maybe shut down the app and clear the cache

                  Floris Jundefined Offline
                  Floris Jundefined Offline
                  Floris J
                  wrote on last edited by
                  #10

                  @Marinus-van-Deudekom Tried that and also an uninstall / install, but it stays English.

                  Marinus van Deudekomundefined 1 Reply Last reply
                  0
                  • Floris Jundefined Floris J

                    @Marinus-van-Deudekom Tried that and also an uninstall / install, but it stays English.

                    Marinus van Deudekomundefined Offline
                    Marinus van Deudekomundefined Offline
                    Marinus van Deudekom
                    Valued contributor
                    wrote on last edited by
                    #11

                    @Floris-J witch phone do you use

                    Honda Goldwing GL1500,
                    Honda Silverwing GL 650
                    DMD2 T865X 8 inch Android tablet using MRA next for navigation
                    Garmin XT (almost in the cupboard)
                    Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                    Floris Jundefined 1 Reply Last reply
                    0
                    • Marinus van Deudekomundefined Marinus van Deudekom

                      @Floris-J witch phone do you use

                      Floris Jundefined Offline
                      Floris Jundefined Offline
                      Floris J
                      wrote on last edited by
                      #12

                      @Marinus-van-Deudekom Samsung Galaxy S23.

                      When I set my phone in Android settings to Dutch, the app is also in Dutch.
                      Back to English it's in English again.

                      Marinus van Deudekomundefined 1 Reply Last reply
                      0
                      • Floris Jundefined Floris J

                        @Marinus-van-Deudekom Samsung Galaxy S23.

                        When I set my phone in Android settings to Dutch, the app is also in Dutch.
                        Back to English it's in English again.

                        Marinus van Deudekomundefined Offline
                        Marinus van Deudekomundefined Offline
                        Marinus van Deudekom
                        Valued contributor
                        wrote on last edited by
                        #13

                        @Floris-J beats me Floris.maybe contact @Corjan-Meijerink for help. Ik weet het echt niet meer

                        Honda Goldwing GL1500,
                        Honda Silverwing GL 650
                        DMD2 T865X 8 inch Android tablet using MRA next for navigation
                        Garmin XT (almost in the cupboard)
                        Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                        1 Reply Last reply
                        1
                        • Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #14

                          @Nick-Carthew @Marinus-van-Deudekom No that's not what I meant for sure!

                          This is what I meant: https://support.google.com/android/answer/12395118?hl=en

                          Marinus van Deudekomundefined Floris Jundefined 2 Replies Last reply
                          2
                          • Corjan Meijerinkundefined Corjan Meijerink

                            @Nick-Carthew @Marinus-van-Deudekom No that's not what I meant for sure!

                            This is what I meant: https://support.google.com/android/answer/12395118?hl=en

                            Marinus van Deudekomundefined Offline
                            Marinus van Deudekomundefined Offline
                            Marinus van Deudekom
                            Valued contributor
                            wrote on last edited by
                            #15

                            @Corjan-Meijerink thnkx for that cristal clear answer

                            Honda Goldwing GL1500,
                            Honda Silverwing GL 650
                            DMD2 T865X 8 inch Android tablet using MRA next for navigation
                            Garmin XT (almost in the cupboard)
                            Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                            1 Reply Last reply
                            0
                            • Dirk Kevin K.undefined Offline
                              Dirk Kevin K.undefined Offline
                              Dirk Kevin K.
                              wrote on last edited by
                              #16

                              Good morning in the morning 😊

                              here the same Problem, some settings (language, units of measurement, travel mode) are not taken into account in the app.
                              Not important for me as I only tested it.

                              On Web Ok
                              6ACBEA08-6BE4-40F9-A7BF-DB672935ADFA2024-09-01_09-59-40_530.jpeg

                              In App not Ok
                              DB5FCE30-3C16-4368-91AA-86D1BC5745932024-09-01_10-02-03_824.jpeg

                              iPhone 15 Pro (iOS 18.4.1)

                              iPad Pro (iPadOS 18.4.1)

                              MyRoute-APP (4.3.9 - 395), All-Lifetime)
                              Honda NC750S DCT / Carpuride W502 / Garmin XT
                              BMW F800R / Carpuride W702B / Navigator VI
                              SENA 50S / Cardo Packtalk Edge

                              Corjan Meijerinkundefined 1 Reply Last reply
                              0
                              • Dirk Kevin K.undefined Dirk Kevin K.

                                Good morning in the morning 😊

                                here the same Problem, some settings (language, units of measurement, travel mode) are not taken into account in the app.
                                Not important for me as I only tested it.

                                On Web Ok
                                6ACBEA08-6BE4-40F9-A7BF-DB672935ADFA2024-09-01_09-59-40_530.jpeg

                                In App not Ok
                                DB5FCE30-3C16-4368-91AA-86D1BC5745932024-09-01_10-02-03_824.jpeg

                                Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                Developer
                                wrote on last edited by
                                #17

                                @Dirk-Kevin-K initially when logging in, the settings are synced. TravelMode / distance notation can be altered in the app regardless of the website.

                                Language of the app can be changed on the OS itself

                                Dirk Kevin K.undefined Corjan Meijerinkundefined 2 Replies Last reply
                                0
                                • Corjan Meijerinkundefined Corjan Meijerink

                                  @Dirk-Kevin-K initially when logging in, the settings are synced. TravelMode / distance notation can be altered in the app regardless of the website.

                                  Language of the app can be changed on the OS itself

                                  Dirk Kevin K.undefined Offline
                                  Dirk Kevin K.undefined Offline
                                  Dirk Kevin K.
                                  wrote on last edited by
                                  #18

                                  @Corjan-Meijerink Sure?

                                  Measurement Yes
                                  Language No 😧

                                  Logout / Reboot / App Start / LogIn . . .

                                  068410DF-0852-4706-BE7D-DD5C984622A72024-09-01_12-12-54_136.jpeg

                                  iPhone 15 Pro (iOS 18.4.1)

                                  iPad Pro (iPadOS 18.4.1)

                                  MyRoute-APP (4.3.9 - 395), All-Lifetime)
                                  Honda NC750S DCT / Carpuride W502 / Garmin XT
                                  BMW F800R / Carpuride W702B / Navigator VI
                                  SENA 50S / Cardo Packtalk Edge

                                  1 Reply Last reply
                                  0
                                  • Corjan Meijerinkundefined Corjan Meijerink

                                    @Dirk-Kevin-K initially when logging in, the settings are synced. TravelMode / distance notation can be altered in the app regardless of the website.

                                    Language of the app can be changed on the OS itself

                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerink
                                    Developer
                                    wrote on last edited by
                                    #19

                                    @Corjan-Meijerink said in Can't change language settings:

                                    Language of the app can be changed on the OS itself

                                    Language indeed not - that is determined by the OS.
                                    I'll see if I can add a settings for that.

                                    Floris Jundefined 1 Reply Last reply
                                    2
                                    • Corjan Meijerinkundefined Corjan Meijerink

                                      @Nick-Carthew @Marinus-van-Deudekom No that's not what I meant for sure!

                                      This is what I meant: https://support.google.com/android/answer/12395118?hl=en

                                      Floris Jundefined Offline
                                      Floris Jundefined Offline
                                      Floris J
                                      wrote on last edited by
                                      #20

                                      @Corjan-Meijerink Daar had ik ook al gekeken, maar de MyRouteApp ondersteunt dit niet want hij staat niet in het lijstje.

                                      Dirk Kevin K.undefined 1 Reply Last reply
                                      0
                                      • Floris Jundefined Floris J

                                        @Corjan-Meijerink Daar had ik ook al gekeken, maar de MyRouteApp ondersteunt dit niet want hij staat niet in het lijstje.

                                        Dirk Kevin K.undefined Offline
                                        Dirk Kevin K.undefined Offline
                                        Dirk Kevin K.
                                        wrote on last edited by
                                        #21

                                        @Floris-J
                                        If you haven't found the voice prompt setting yet. 😌

                                        AC0310BD-198A-425E-96DD-D1350BC7C4732024-09-01_12-49-04_033.jpeg

                                        iPhone 15 Pro (iOS 18.4.1)

                                        iPad Pro (iPadOS 18.4.1)

                                        MyRoute-APP (4.3.9 - 395), All-Lifetime)
                                        Honda NC750S DCT / Carpuride W502 / Garmin XT
                                        BMW F800R / Carpuride W702B / Navigator VI
                                        SENA 50S / Cardo Packtalk Edge

                                        Floris Jundefined 1 Reply Last reply
                                        0
                                        • Dirk Kevin K.undefined Dirk Kevin K.

                                          @Floris-J
                                          If you haven't found the voice prompt setting yet. 😌

                                          AC0310BD-198A-425E-96DD-D1350BC7C4732024-09-01_12-49-04_033.jpeg

                                          Floris Jundefined Offline
                                          Floris Jundefined Offline
                                          Floris J
                                          wrote on last edited by
                                          #22

                                          @Dirk-Kevin-K thanks. Had ik al wel gevonden, maar die passen zich ook automatisch aan naar de taal van Android.

                                          Dirk Kevin K.undefined 1 Reply Last reply
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