I have noticed a problem when a route includes a ferry using HERE routing. For example, look at the following test route:
https://www.myrouteapp.com/route/open/3550405
With a waypoint on either side of the ferry, HERE creates a route that bypasses the ferry in favor of a much longer circuitous route. A workaround is to select Toolkit/Avoid/Highways, but that is not a good solution if you don't want to avoid highways.
The problem does not occur with either Tomtom or OpenStreetMap routing.
I haven't checked to see if this occurs within the navigation app.
If this is a problem with HERE routing, it probably exists within the navigation app.
How can this be elevated for Garmin to check?
Gil