Always says first exit at roundabout regardless of actual exit shown

[Corjan Meijerink]

We have indeed been informed about this issue and are investigating it

[Steve 2e]

@Corjan-Meijerink Thanks for the reply and I hope it is fixed very soon. If the old app still worked I could use that while waiting. I am on a 2 week Euro motorbike tour in May and need something I am confident will work.

[Stephane 30]

Just wanted to confirm that I have exactly the same problem. MRA (Android) announces 1st exit on every roundabout even if it is the 2nd, 3rd or other exit. It also always shows number 1 in the top left roundabout guide.

App version 412.304 on Pixel 8.

[James 2p]

Update, now showing correct numbers on roundabouts.

My Android phone had an OS update yesterday and I re-installed the app and made sure I accepted all the default permissions. Now working as per design

[Corjan Meijerink]

@James-2p The reinstall would have no correlation with the issue. Maybe HERE was actually quite fast in solving an issue this time Thanks for the feedback, I'll await other feedback by users and do some testing myself tomorrow.

[Jörgen]

@Corjan-Meijerink

Had the roundabout problem today on my Oukitel tablet with V 303.
It says always first exit, regardless what the real one is.

[RetiredWingMan]

@Jörgen perhaps a map download update is required to fix the problem?

[AlexvLeeuwen]

@Corjan-Meijerink Zelfde probleem hier bij iedere rotonde eerste afslag.

[Jörgen]

@RetiredWingMan I don’t use offline maps.

But, can downloaded maps have an influence on online navigation?

[RetiredWingMan]

@Jörgen Downloading the maps can reduce your data usage and make it more reliable in poor coverage areas.

[bobfoster17sky.com]

@Corjan-Meijerink this is still a problem, used the app this morning and it showed and announced 1st exit every time. Please fix soon.

[RetiredWingMan]

@bobfoster17sky-com the problem is with Here. MRA staff have been reporting and following up with Here.

[bobfoster17sky.com]

@RetiredWingMan Thanks, I'm out again in a little while and will try one of the other map options.

[RetiredWingMan]

@bobfoster17sky-com in another post corjan indicated that it may be related to motorcycle as the mode of travel. Here has replicated the problem so we expect a fix soon.

[G Beuving]

Beste, 1 mei een rit van Eindhoven naar Luik voor een Harley dag. Alle rotondes op de route werden nog steeds aan geven door de voice neem de 1e afslag. veelal dus fout. de visuele blauwe lijn gaf wel de juiste afslag in de route aan. Binnenkort een road trip van een dag of 14. Heeft het een hoge prio gekregen en is er asap een oplossing te verwachten? Zo ja super, zo nee dan kan ik nog voor vertrek met nog een ander navigatie device gaan monteren, uittesten en de routes over gaan zetten. Frankrijk is (na engeland) een land van heel veel rotondes het rijden op deze wijze is lichtelijk irritant.

[Stefan Hummelink]

@G-Beuving said in Always says first exit at roundabout regardless of actual exit shown:

Heeft het een hoge prio gekregen en is er asap een oplossing te verwachten?

As mentioned many times before, the root of this issue has been traced back to HERE. They are looking at it. When will it be fixed? You guess is as good as ours...

Daarnaast een kleine huishoudelijke mededeling: als het onderwerp in het Engels gestart wordt, dan is het beleid van het forum, alsmede gewoon fatsoenlijk ook in het Engels te reageren.

[Steve 2e]

Took a route today as Motorcycle and had the problem, the same route as Car worked properly. It seems to be only if the route is set for motorcycle that this happens.

[Rajp]

When voice prompts was working (see my other post) I too got 1st exit, even though it was actually the third exit, which the roundabout icon showed correct right turn but incorrect exit number.

Furthermore, the app displayed lane position to the left, which is incorrect it should’ve been the right lane.

[C.A. Kielen]

same problem here every roundabout first exit.

[RetiredWingMan]

@Rajp known problem with Here when mode is motorcycle. Hopefully will be fixed soon.