Skip to content
  • Categories
  • Recent
  • Popular
  • Support
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. Offline maps. What am I doing wrong.

Offline maps. What am I doing wrong.

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
11 Posts 3 Posters 485 Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Garry Davisundefined Offline
    Garry Davisundefined Offline
    Garry Davis
    wrote on last edited by
    #1

    Sorry if this is in the wrong area.
    I'm off to Belgium in a few months time, so I've downloaded the Belgium offline map.
    Screenshot_20240318-144552.png
    I then downloaded the route that I've done for my Belgian trip
    Screenshot_20240318-144818.png

    Now this is where it get confusing. I click on the link to open the route and up pops this
    Screenshot_20240318-144903.png
    So I click on the icon, and then this pops up
    Screenshot_20240318-144930.png
    These are the settings I have in the App. Screenshot_20240318-144434.png
    I'm obviously doing something wrong, but for the life of me I can't think what.
    If you could point me in the right direction, id be most grateful.
    All the best πŸ‘ πŸ‘

    Nick Carthewundefined 1 Reply Last reply
    0
    • Garry Davisundefined Garry Davis

      Sorry if this is in the wrong area.
      I'm off to Belgium in a few months time, so I've downloaded the Belgium offline map.
      Screenshot_20240318-144552.png
      I then downloaded the route that I've done for my Belgian trip
      Screenshot_20240318-144818.png

      Now this is where it get confusing. I click on the link to open the route and up pops this
      Screenshot_20240318-144903.png
      So I click on the icon, and then this pops up
      Screenshot_20240318-144930.png
      These are the settings I have in the App. Screenshot_20240318-144434.png
      I'm obviously doing something wrong, but for the life of me I can't think what.
      If you could point me in the right direction, id be most grateful.
      All the best πŸ‘ πŸ‘

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXperts Instructor
      wrote on last edited by
      #2

      @Garry-Davis Have you downloaded the region in France that you'll use?

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      Garry Davisundefined 1 Reply Last reply
      0
      • Nick Carthewundefined Nick Carthew

        @Garry-Davis Have you downloaded the region in France that you'll use?

        Garry Davisundefined Offline
        Garry Davisundefined Offline
        Garry Davis
        wrote on last edited by
        #3

        @Nick-Carthew
        Yes, I've downloaded Belgium, where Ypres is. ( That's not to sound sarcastic, as you're are trying to help me. )

        RetiredWingManundefined Nick Carthewundefined 2 Replies Last reply
        0
        • Garry Davisundefined Garry Davis

          @Nick-Carthew
          Yes, I've downloaded Belgium, where Ypres is. ( That's not to sound sarcastic, as you're are trying to help me. )

          RetiredWingManundefined Offline
          RetiredWingManundefined Offline
          RetiredWingMan
          wrote on last edited by RetiredWingMan
          #4

          @Garry-Davis did you start the route from the Downloads folder? Is there any part of the route not within the downloaded maps? This includes your current location to the start of the route.

          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

          Garry Davisundefined 1 Reply Last reply
          0
          • RetiredWingManundefined RetiredWingMan

            @Garry-Davis did you start the route from the Downloads folder? Is there any part of the route not within the downloaded maps? This includes your current location to the start of the route.

            Garry Davisundefined Offline
            Garry Davisundefined Offline
            Garry Davis
            wrote on last edited by
            #5

            @RetiredWingMan
            Hi there. Yes I started the route from the download folder. I have England and all of France in offline maps. I have turned off my WiFi and mobile data, to simulate the condition if there's not available data. It still comes up, " Could not calculate route, please try again later, or with different settings.

            RetiredWingManundefined 1 Reply Last reply
            0
            • Garry Davisundefined Garry Davis

              @RetiredWingMan
              Hi there. Yes I started the route from the download folder. I have England and all of France in offline maps. I have turned off my WiFi and mobile data, to simulate the condition if there's not available data. It still comes up, " Could not calculate route, please try again later, or with different settings.

              RetiredWingManundefined Offline
              RetiredWingManundefined Offline
              RetiredWingMan
              wrote on last edited by
              #6

              @Garry-Davis before hitting Start, did you turn off Calculate from current location?

              Screenshot_20240318_163726.jpg

              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

              Garry Davisundefined 1 Reply Last reply
              0
              • RetiredWingManundefined RetiredWingMan

                @Garry-Davis before hitting Start, did you turn off Calculate from current location?

                Screenshot_20240318_163726.jpg

                Garry Davisundefined Offline
                Garry Davisundefined Offline
                Garry Davis
                wrote on last edited by
                #7

                @RetiredWingMan said in Offline maps. What am I doing wrong.:

                @Garry-Davis before hitting Start, did you turn off Calculate from current location?

                Screenshot_20240318_163726.jpg
                I didn't, so I turned it off, and it still comes up, " Could not calculate route "

                RetiredWingManundefined 1 Reply Last reply
                0
                • Garry Davisundefined Garry Davis

                  @RetiredWingMan said in Offline maps. What am I doing wrong.:

                  @Garry-Davis before hitting Start, did you turn off Calculate from current location?

                  Screenshot_20240318_163726.jpg
                  I didn't, so I turned it off, and it still comes up, " Could not calculate route "

                  RetiredWingManundefined Offline
                  RetiredWingManundefined Offline
                  RetiredWingMan
                  wrote on last edited by
                  #8

                  @Garry-Davis can you share a link to route, make sure it's public.

                  You could also go back to beginning. Turn off offline operation, turn on your network and send if the route loads. Then try different variations to see what conditions cause the route calculation to fail.

                  2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                  Garry Davisundefined 1 Reply Last reply
                  1
                  • Garry Davisundefined Garry Davis

                    @Nick-Carthew
                    Yes, I've downloaded Belgium, where Ypres is. ( That's not to sound sarcastic, as you're are trying to help me. )

                    Nick Carthewundefined Offline
                    Nick Carthewundefined Offline
                    Nick Carthew
                    RouteXperts Instructor
                    wrote on last edited by
                    #9

                    @Garry-Davis said in Offline maps. What am I doing wrong.:

                    @Nick-Carthew
                    Yes, I've downloaded Belgium, where Ypres is. ( That's not to sound sarcastic, as you're are trying to help me. )

                    I asked if you had downloaded the region in France that you would have to travel through from the UK, ie Hautes de France. I know that Ypres is in Belgium.

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    1 Reply Last reply
                    1
                    • RetiredWingManundefined RetiredWingMan

                      @Garry-Davis can you share a link to route, make sure it's public.

                      You could also go back to beginning. Turn off offline operation, turn on your network and send if the route loads. Then try different variations to see what conditions cause the route calculation to fail.

                      Garry Davisundefined Offline
                      Garry Davisundefined Offline
                      Garry Davis
                      wrote on last edited by Garry Davis
                      #10

                      @RetiredWingMan
                      You Sir are a genius. I turned the lot off, including the phone, and as you suggested started from scratch. It works. And just to make sure, I did it three times now, and it works. Thank you so much for your help.
                      To be honest I think I might have expected it to calculate the route as if I were connected to the internet, or mobile date.
                      I have just done the route again, and after a few times of it coming up, " could not calculate the route ". I give it a few more minutes, and low and behold there it is, from my place in Lincolnshire to Ypres, along with all the information that you expect to see on the app, when traveling with mobile data on.
                      Brilliant. πŸ‘ πŸ‘
                      Thanks to Nick too.

                      RetiredWingManundefined 1 Reply Last reply
                      1
                      • Garry Davisundefined Garry Davis

                        @RetiredWingMan
                        You Sir are a genius. I turned the lot off, including the phone, and as you suggested started from scratch. It works. And just to make sure, I did it three times now, and it works. Thank you so much for your help.
                        To be honest I think I might have expected it to calculate the route as if I were connected to the internet, or mobile date.
                        I have just done the route again, and after a few times of it coming up, " could not calculate the route ". I give it a few more minutes, and low and behold there it is, from my place in Lincolnshire to Ypres, along with all the information that you expect to see on the app, when traveling with mobile data on.
                        Brilliant. πŸ‘ πŸ‘
                        Thanks to Nick too.

                        RetiredWingManundefined Offline
                        RetiredWingManundefined Offline
                        RetiredWingMan
                        wrote on last edited by
                        #11

                        @Garry-Davis glad you got it resolved.

                        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                        1 Reply Last reply
                        1
                        Reply
                        • Reply as topic
                        Log in to reply
                        • Oldest to Newest
                        • Newest to Oldest
                        • Most Votes


                        ACTIVE USERS
                        RetiredWingManundefined
                        RetiredWingMan
                        Nick Carthewundefined
                        Nick Carthew
                        Garry Davisundefined
                        Garry Davis
                        POPULAR TOPICS
                        • Automatically skipping waypoints (shaping points) issue
                          Steve Jarrellundefined
                          Steve Jarrell
                          0
                          10
                          167

                        • SilverFox Controller C 1
                          Corjan Meijerinkundefined
                          Corjan Meijerink
                          0
                          55
                          3.3k

                        • Forum update
                          Arjan de Vriesundefined
                          Arjan de Vries
                          9
                          18
                          385

                        • Suggestion - Compass on screen layout option
                          Steve Jarrellundefined
                          Steve Jarrell
                          0
                          4
                          60

                        • Anyone problems with iOS 18.5?
                          Nick Carthewundefined
                          Nick Carthew
                          0
                          6
                          62

                        • Navigate routes as tracks question
                          Steve Jarrellundefined
                          Steve Jarrell
                          0
                          6
                          196

                        • bluetooth controller aliexpress
                          Lluis Arasanzundefined
                          Lluis Arasanz
                          0
                          13
                          753

                        • New beta! 4.3.9 (391)
                          RetiredWingManundefined
                          RetiredWingMan
                          10
                          19
                          245
                        MY GROUPS
                        • Login

                        • Login or register to search.
                        • First post
                          Last post
                        0
                        • Categories
                        • Recent
                        • Popular
                        • Support