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  4. [Bug] Can't save my account information

[Bug] Can't save my account information

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Herko ter Horstundefined Offline
    Herko ter Horstundefined Offline
    Herko ter Horst
    wrote on last edited by Herko ter Horst
    #1

    Just noticed that I'm not able to save changes on the "My Account" page. I'm using the latest version of Safari on a Mac (up-to-date macOS Sanoma).

    Noticed these errors in the console when clicking the Save button, could be the cause? I'm using "Car" as my Default transportation mode, so I can't enter vehicle dimensions.

    Screenshot 2023-11-22 at 11.12.12.png

    Jack van Tilburgundefined Marc Notredameundefined Corjan Meijerinkundefined 3 Replies Last reply
    0
    • Herko ter Horstundefined Herko ter Horst

      Just noticed that I'm not able to save changes on the "My Account" page. I'm using the latest version of Safari on a Mac (up-to-date macOS Sanoma).

      Noticed these errors in the console when clicking the Save button, could be the cause? I'm using "Car" as my Default transportation mode, so I can't enter vehicle dimensions.

      Screenshot 2023-11-22 at 11.12.12.png

      Jack van Tilburgundefined Offline
      Jack van Tilburgundefined Offline
      Jack van Tilburg
      wrote on last edited by
      #2

      @Herko-ter-Horst said in [Bug] Can't save my account information:

      I can not reproduce this. Same Apple configuration. And saved several time the Transport mode.
      But what do you mean by <the console>?

      Con Hennekensundefined Herko ter Horstundefined 2 Replies Last reply
      0
      • Jack van Tilburgundefined Jack van Tilburg

        @Herko-ter-Horst said in [Bug] Can't save my account information:

        I can not reproduce this. Same Apple configuration. And saved several time the Transport mode.
        But what do you mean by <the console>?

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #3

        @Jack-van-Tilburg, a "Console" is old IT slang for the combination of output device and input device. Monitor and Keyboard so to say πŸ˜‰

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

        Jack van Tilburgundefined 1 Reply Last reply
        0
        • Con Hennekensundefined Con Hennekens

          @Jack-van-Tilburg, a "Console" is old IT slang for the combination of output device and input device. Monitor and Keyboard so to say πŸ˜‰

          Jack van Tilburgundefined Offline
          Jack van Tilburgundefined Offline
          Jack van Tilburg
          wrote on last edited by
          #4

          @Con-Hennekens
          Yep..... I'm a retired IT professional.
          Just wanted to make sure.
          And I can not specify vehicle dimensions when using the car profile.

          1 Reply Last reply
          0
          • Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote on last edited by Con Hennekens
            #5

            @Jack-van-Tilburg said in [Bug] Can't save my account information:

            I can not specify vehicle dimensions when using the car profile.

            No, there are no specifics to enter for "ordinary" car mode. Why would you want to do that? As far as I can imagine there are no weight or measurement restrictions for cars within "normal" parameters. If outside normal parameters you can use camper or truck for that I suppose.

            I'm a retired IT professional.

            Me too, just not retired... πŸ˜‰

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

            Jack van Tilburgundefined Herko ter Horstundefined 2 Replies Last reply
            0
            • Con Hennekensundefined Con Hennekens

              @Jack-van-Tilburg said in [Bug] Can't save my account information:

              I can not specify vehicle dimensions when using the car profile.

              No, there are no specifics to enter for "ordinary" car mode. Why would you want to do that? As far as I can imagine there are no weight or measurement restrictions for cars within "normal" parameters. If outside normal parameters you can use camper or truck for that I suppose.

              I'm a retired IT professional.

              Me too, just not retired... πŸ˜‰

              Jack van Tilburgundefined Offline
              Jack van Tilburgundefined Offline
              Jack van Tilburg
              wrote on last edited by
              #6

              @Con-Hennekens
              My comment about not being able to define car dimensions was intended more in combination with the so-called error message above.

              1 Reply Last reply
              0
              • Jack van Tilburgundefined Jack van Tilburg

                @Herko-ter-Horst said in [Bug] Can't save my account information:

                I can not reproduce this. Same Apple configuration. And saved several time the Transport mode.
                But what do you mean by <the console>?

                Herko ter Horstundefined Offline
                Herko ter Horstundefined Offline
                Herko ter Horst
                wrote on last edited by Herko ter Horst
                #7

                @Jack-van-Tilburg said in [Bug] Can't save my account information:

                I can not reproduce this. Same Apple configuration. And saved several time the Transport mode.
                But what do you mean by <the console>?

                @Jack-van-Tilburg In this case: the JavaScript console from the Developer tools of Safari.

                1 Reply Last reply
                0
                • Con Hennekensundefined Con Hennekens

                  @Jack-van-Tilburg said in [Bug] Can't save my account information:

                  I can not specify vehicle dimensions when using the car profile.

                  No, there are no specifics to enter for "ordinary" car mode. Why would you want to do that? As far as I can imagine there are no weight or measurement restrictions for cars within "normal" parameters. If outside normal parameters you can use camper or truck for that I suppose.

                  I'm a retired IT professional.

                  Me too, just not retired... πŸ˜‰

                  Herko ter Horstundefined Offline
                  Herko ter Horstundefined Offline
                  Herko ter Horst
                  wrote on last edited by Herko ter Horst
                  #8

                  @Con-Hennekens said in [Bug] Can't save my account information:

                  @Jack-van-Tilburg said in [Bug] Can't save my account information:

                  I can not specify vehicle dimensions when using the car profile.

                  No, there are no specifics to enter for "ordinary" car mode. Why would you want to do that? As far as I can imagine there are no weight or measurement restrictions for cars within "normal" parameters. If outside normal parameters you can use camper or truck for that I suppose.

                  @Con-Hennekens I made the comment about not being able to enter vehicle dimensions, because the error message refers to form controls that deal with vehicle dimensions.

                  1 Reply Last reply
                  0
                  • Herko ter Horstundefined Herko ter Horst

                    Just noticed that I'm not able to save changes on the "My Account" page. I'm using the latest version of Safari on a Mac (up-to-date macOS Sanoma).

                    Noticed these errors in the console when clicking the Save button, could be the cause? I'm using "Car" as my Default transportation mode, so I can't enter vehicle dimensions.

                    Screenshot 2023-11-22 at 11.12.12.png

                    Marc Notredameundefined Offline
                    Marc Notredameundefined Offline
                    Marc Notredame
                    wrote on last edited by
                    #9

                    @Herko-ter-Horst With MRA i use Google Chrome, no problems.

                    1 Reply Last reply
                    -1
                    • Herko ter Horstundefined Herko ter Horst

                      Just noticed that I'm not able to save changes on the "My Account" page. I'm using the latest version of Safari on a Mac (up-to-date macOS Sanoma).

                      Noticed these errors in the console when clicking the Save button, could be the cause? I'm using "Car" as my Default transportation mode, so I can't enter vehicle dimensions.

                      Screenshot 2023-11-22 at 11.12.12.png

                      Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote on last edited by
                      #10

                      @Herko-ter-Horst should work again!

                      Herko ter Horstundefined 1 Reply Last reply
                      0
                      • Corjan Meijerinkundefined Corjan Meijerink

                        @Herko-ter-Horst should work again!

                        Herko ter Horstundefined Offline
                        Herko ter Horstundefined Offline
                        Herko ter Horst
                        wrote on last edited by
                        #11

                        @Corjan-Meijerink said in [Bug] Can't save my account information:

                        @Herko-ter-Horst should work again!

                        It does indeed, thanks!

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