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  4. [Bug] Can't save my account information

[Bug] Can't save my account information

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Herko ter Horstundefined Herko ter Horst

    Just noticed that I'm not able to save changes on the "My Account" page. I'm using the latest version of Safari on a Mac (up-to-date macOS Sanoma).

    Noticed these errors in the console when clicking the Save button, could be the cause? I'm using "Car" as my Default transportation mode, so I can't enter vehicle dimensions.

    Screenshot 2023-11-22 at 11.12.12.png

    Jack van Tilburgundefined Offline
    Jack van Tilburgundefined Offline
    Jack van Tilburg
    wrote on last edited by
    #2

    @Herko-ter-Horst said in [Bug] Can't save my account information:

    I can not reproduce this. Same Apple configuration. And saved several time the Transport mode.
    But what do you mean by <the console>?

    Con Hennekensundefined Herko ter Horstundefined 2 Replies Last reply
    0
    • Jack van Tilburgundefined Jack van Tilburg

      @Herko-ter-Horst said in [Bug] Can't save my account information:

      I can not reproduce this. Same Apple configuration. And saved several time the Transport mode.
      But what do you mean by <the console>?

      Con Hennekensundefined Online
      Con Hennekensundefined Online
      Con Hennekens
      Alpha tester
      wrote on last edited by
      #3

      @Jack-van-Tilburg, a "Console" is old IT slang for the combination of output device and input device. Monitor and Keyboard so to say 😉

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

      Jack van Tilburgundefined 1 Reply Last reply
      0
      • Con Hennekensundefined Con Hennekens

        @Jack-van-Tilburg, a "Console" is old IT slang for the combination of output device and input device. Monitor and Keyboard so to say 😉

        Jack van Tilburgundefined Offline
        Jack van Tilburgundefined Offline
        Jack van Tilburg
        wrote on last edited by
        #4

        @Con-Hennekens
        Yep..... I'm a retired IT professional.
        Just wanted to make sure.
        And I can not specify vehicle dimensions when using the car profile.

        1 Reply Last reply
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        • Con Hennekensundefined Online
          Con Hennekensundefined Online
          Con Hennekens
          Alpha tester
          wrote on last edited by Con Hennekens
          #5

          @Jack-van-Tilburg said in [Bug] Can't save my account information:

          I can not specify vehicle dimensions when using the car profile.

          No, there are no specifics to enter for "ordinary" car mode. Why would you want to do that? As far as I can imagine there are no weight or measurement restrictions for cars within "normal" parameters. If outside normal parameters you can use camper or truck for that I suppose.

          I'm a retired IT professional.

          Me too, just not retired... 😉

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          Jack van Tilburgundefined Herko ter Horstundefined 2 Replies Last reply
          0
          • Con Hennekensundefined Con Hennekens

            @Jack-van-Tilburg said in [Bug] Can't save my account information:

            I can not specify vehicle dimensions when using the car profile.

            No, there are no specifics to enter for "ordinary" car mode. Why would you want to do that? As far as I can imagine there are no weight or measurement restrictions for cars within "normal" parameters. If outside normal parameters you can use camper or truck for that I suppose.

            I'm a retired IT professional.

            Me too, just not retired... 😉

            Jack van Tilburgundefined Offline
            Jack van Tilburgundefined Offline
            Jack van Tilburg
            wrote on last edited by
            #6

            @Con-Hennekens
            My comment about not being able to define car dimensions was intended more in combination with the so-called error message above.

            1 Reply Last reply
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            • Jack van Tilburgundefined Jack van Tilburg

              @Herko-ter-Horst said in [Bug] Can't save my account information:

              I can not reproduce this. Same Apple configuration. And saved several time the Transport mode.
              But what do you mean by <the console>?

              Herko ter Horstundefined Offline
              Herko ter Horstundefined Offline
              Herko ter Horst
              wrote on last edited by Herko ter Horst
              #7

              @Jack-van-Tilburg said in [Bug] Can't save my account information:

              I can not reproduce this. Same Apple configuration. And saved several time the Transport mode.
              But what do you mean by <the console>?

              @Jack-van-Tilburg In this case: the JavaScript console from the Developer tools of Safari.

              1 Reply Last reply
              0
              • Con Hennekensundefined Con Hennekens

                @Jack-van-Tilburg said in [Bug] Can't save my account information:

                I can not specify vehicle dimensions when using the car profile.

                No, there are no specifics to enter for "ordinary" car mode. Why would you want to do that? As far as I can imagine there are no weight or measurement restrictions for cars within "normal" parameters. If outside normal parameters you can use camper or truck for that I suppose.

                I'm a retired IT professional.

                Me too, just not retired... 😉

                Herko ter Horstundefined Offline
                Herko ter Horstundefined Offline
                Herko ter Horst
                wrote on last edited by Herko ter Horst
                #8

                @Con-Hennekens said in [Bug] Can't save my account information:

                @Jack-van-Tilburg said in [Bug] Can't save my account information:

                I can not specify vehicle dimensions when using the car profile.

                No, there are no specifics to enter for "ordinary" car mode. Why would you want to do that? As far as I can imagine there are no weight or measurement restrictions for cars within "normal" parameters. If outside normal parameters you can use camper or truck for that I suppose.

                @Con-Hennekens I made the comment about not being able to enter vehicle dimensions, because the error message refers to form controls that deal with vehicle dimensions.

                1 Reply Last reply
                0
                • Herko ter Horstundefined Herko ter Horst

                  Just noticed that I'm not able to save changes on the "My Account" page. I'm using the latest version of Safari on a Mac (up-to-date macOS Sanoma).

                  Noticed these errors in the console when clicking the Save button, could be the cause? I'm using "Car" as my Default transportation mode, so I can't enter vehicle dimensions.

                  Screenshot 2023-11-22 at 11.12.12.png

                  Marc Notredameundefined Offline
                  Marc Notredameundefined Offline
                  Marc Notredame
                  wrote on last edited by
                  #9

                  @Herko-ter-Horst With MRA i use Google Chrome, no problems.

                  1 Reply Last reply
                  -1
                  • Herko ter Horstundefined Herko ter Horst

                    Just noticed that I'm not able to save changes on the "My Account" page. I'm using the latest version of Safari on a Mac (up-to-date macOS Sanoma).

                    Noticed these errors in the console when clicking the Save button, could be the cause? I'm using "Car" as my Default transportation mode, so I can't enter vehicle dimensions.

                    Screenshot 2023-11-22 at 11.12.12.png

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote on last edited by
                    #10

                    @Herko-ter-Horst should work again!

                    Herko ter Horstundefined 1 Reply Last reply
                    0
                    • Corjan Meijerinkundefined Corjan Meijerink

                      @Herko-ter-Horst should work again!

                      Herko ter Horstundefined Offline
                      Herko ter Horstundefined Offline
                      Herko ter Horst
                      wrote on last edited by
                      #11

                      @Corjan-Meijerink said in [Bug] Can't save my account information:

                      @Herko-ter-Horst should work again!

                      It does indeed, thanks!

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