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  4. pop-up <Move-Save as-Delete> doesn't show (solved)

pop-up <Move-Save as-Delete> doesn't show (solved)

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Jack van Tilburgundefined Offline
    Jack van Tilburgundefined Offline
    Jack van Tilburg
    wrote on last edited by Jack van Tilburg
    #1

    Who recognizes this and knows the solution?
    When using the checkbox to select multiple items in the personal library for an action <Move|Save as|Delete>, a pop-up will appear to activate that action.
    On my iPad (7th gen), iPadOS 17.03 and on my MacBook (M1Pro) with MacOs Sonoma 14.0 in combination with Safari 17.0, the Pop-up flashes but disappears in a fraction of a second and cannot be used. I have set all settings in Safari for additional functions for Myrouteapp to "Allow". Without exception.
    When using Firefox I do not have this issue. But I want to use Safari exclusively.

    pop-up -Move-Save as-Delete-.png

    Rob Verhoeffundefined Corjan Meijerinkundefined Herko ter Horstundefined Jack van Tilburgundefined 4 Replies Last reply
    0
    • Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote on last edited by
      #2

      I haven't noticed it yet, but you're right, I only see it for a short time.
      It could be a programming error, but it could also be due to the Safari browser. Apple has somewhat different/weird guidelines. I once had a website where you couldn't open pictures after an iOS update, it had something to do with XML code. The error was only gone after an update after 3/4 year.

      Hardware
      iPhone 12 pro (iOS 17.0.2)
      Oukitel RT3 (Andr. 12)
      Samsung Galaxy XCover 4 (Andr. 9 Pie)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      For more information, click here

      Jack van Tilburgundefined 1 Reply Last reply
      0
      • Jörgenundefined Offline
        Jörgenundefined Offline
        Jörgen
        Valued contributor
        wrote on last edited by
        #3

        By the way, this reminds me to a suggestion. This Box should have a copy function as well.

        Hardware
        iPhone 12 pro (iOS 17.0.2)
        Oukitel RT3 (Andr. 12)
        Samsung Galaxy XCover 4 (Andr. 9 Pie)
        Wireless CarPlay mit (Elebest C650)
        Wired CarPlay (SEAT Arona - 2021)
        For more information, click here

        1 Reply Last reply
        0
        • Jörgenundefined Jörgen

          I haven't noticed it yet, but you're right, I only see it for a short time.
          It could be a programming error, but it could also be due to the Safari browser. Apple has somewhat different/weird guidelines. I once had a website where you couldn't open pictures after an iOS update, it had something to do with XML code. The error was only gone after an update after 3/4 year.

          Jack van Tilburgundefined Offline
          Jack van Tilburgundefined Offline
          Jack van Tilburg
          wrote on last edited by
          #4

          Thanks for your comment @Jörgen.

          I neglected to mention in my opening that I had registered this issue as a support ticket.
          This is the response I got:

          Unfortunately, we were unable to reproduce the issue directly, but I will note your issue on our bug list. Hopefully our programmers can look into this soon and resolve this issue for you.

          I use this function regularly. For example, to move routes to my "Deleted" folder.
          Quite inconvenient that it no longer works.

          1 Reply Last reply
          0
          • Jack van Tilburgundefined Jack van Tilburg

            Who recognizes this and knows the solution?
            When using the checkbox to select multiple items in the personal library for an action <Move|Save as|Delete>, a pop-up will appear to activate that action.
            On my iPad (7th gen), iPadOS 17.03 and on my MacBook (M1Pro) with MacOs Sonoma 14.0 in combination with Safari 17.0, the Pop-up flashes but disappears in a fraction of a second and cannot be used. I have set all settings in Safari for additional functions for Myrouteapp to "Allow". Without exception.
            When using Firefox I do not have this issue. But I want to use Safari exclusively.

            pop-up -Move-Save as-Delete-.png

            Rob Verhoeffundefined Offline
            Rob Verhoeffundefined Offline
            Rob Verhoeff
            Alpha tester
            wrote on last edited by
            #5

            @Jack-van-Tilburg That's why I switched from Safari to Firefox a long time ago. Safari has been causing websites to behave strangely on my system for a while now, even in previous MacOS versions! I hope your email to Apple is successful. I even tried it on my MacBook with Sonoma for you, and I don't even see the pop-up! It instantly disappears into the background. So, it's not your configuration. I'm quickly going back to Firefox... 😉

            BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
            iOS on iPhone 13 (mounted on Quadlock)
            Apple CarPlay in VW T-Roc (wired)
            Routelab on MacBook Air & iMac (Sequoia & Monterey)

            Jack van Tilburgundefined 1 Reply Last reply
            1
            • Rob Verhoeffundefined Rob Verhoeff

              @Jack-van-Tilburg That's why I switched from Safari to Firefox a long time ago. Safari has been causing websites to behave strangely on my system for a while now, even in previous MacOS versions! I hope your email to Apple is successful. I even tried it on my MacBook with Sonoma for you, and I don't even see the pop-up! It instantly disappears into the background. So, it's not your configuration. I'm quickly going back to Firefox... 😉

              Jack van Tilburgundefined Offline
              Jack van Tilburgundefined Offline
              Jack van Tilburg
              wrote on last edited by
              #6

              @Rob-Verhoeff
              Thank you for your response.
              I didn't email Apple. It was an MRA service ticket.
              And I don't want to use any other browser than Safari because as far as I'm concerned it's a good and safe browser.
              It is up to the developer to make the application function browser independently. And I know that's difficult.

              Rob Verhoeffundefined 1 Reply Last reply
              1
              • Jack van Tilburgundefined Jack van Tilburg

                @Rob-Verhoeff
                Thank you for your response.
                I didn't email Apple. It was an MRA service ticket.
                And I don't want to use any other browser than Safari because as far as I'm concerned it's a good and safe browser.
                It is up to the developer to make the application function browser independently. And I know that's difficult.

                Rob Verhoeffundefined Offline
                Rob Verhoeffundefined Offline
                Rob Verhoeff
                Alpha tester
                wrote on last edited by
                #7

                @Jack-van-Tilburg said in pop-up <Move-Save as-Delete> doesn't show:

                I didn't email Apple. It was an MRA service ticket.

                Okay, hoping MRA solves it for us... 😉

                A bit offtopic: I use Firefox now as a crossplatform browser with all my favorites at hand. And it has some nice plugin's. Regarding safety, I think all "major" browsers have that in order.

                BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                iOS on iPhone 13 (mounted on Quadlock)
                Apple CarPlay in VW T-Roc (wired)
                Routelab on MacBook Air & iMac (Sequoia & Monterey)

                Drabslabundefined 1 Reply Last reply
                0
                • Jack van Tilburgundefined Jack van Tilburg

                  Who recognizes this and knows the solution?
                  When using the checkbox to select multiple items in the personal library for an action <Move|Save as|Delete>, a pop-up will appear to activate that action.
                  On my iPad (7th gen), iPadOS 17.03 and on my MacBook (M1Pro) with MacOs Sonoma 14.0 in combination with Safari 17.0, the Pop-up flashes but disappears in a fraction of a second and cannot be used. I have set all settings in Safari for additional functions for Myrouteapp to "Allow". Without exception.
                  When using Firefox I do not have this issue. But I want to use Safari exclusively.

                  pop-up -Move-Save as-Delete-.png

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #8

                  @Jack-van-Tilburg I just checked in Safari and unfortunately I cannot see what the issue possibly could be 🙂

                  Everything works as expected based on my tests but obviously this isn't the case. I'll try again on a different device later on.

                  1 Reply Last reply
                  0
                  • Jörgenundefined Offline
                    Jörgenundefined Offline
                    Jörgen
                    Valued contributor
                    wrote on last edited by
                    #9

                    Maybe this will help.

                    https://youtu.be/cOEGPExqgTU

                    By clicking on a folder, the box just flashes and disappears.

                    Hardware
                    iPhone 12 pro (iOS 17.0.2)
                    Oukitel RT3 (Andr. 12)
                    Samsung Galaxy XCover 4 (Andr. 9 Pie)
                    Wireless CarPlay mit (Elebest C650)
                    Wired CarPlay (SEAT Arona - 2021)
                    For more information, click here

                    Con Hennekensundefined Jack van Tilburgundefined 2 Replies Last reply
                    0
                    • Jörgenundefined Jörgen

                      Maybe this will help.

                      https://youtu.be/cOEGPExqgTU

                      By clicking on a folder, the box just flashes and disappears.

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote on last edited by
                      #10

                      @Jörgen said in pop-up <Move-Save as-Delete> doesn't show:

                      Maybe this will help.
                      https://youtu.be/cOEGPExqgTU

                      The video seems to be private, I can't watch it.

                      42b55c47-5bc8-41b0-9cb5-715cd67d52cb-image.png

                      @Jack-van-Tilburg said in pop-up <Move-Save as-Delete> doesn't show:

                      It is up to the developer to make the application function browser independently. And I know that's difficult.

                      It's up to the developer of a browser to make it compliant too. All software contains bugs. It's too easy pointing only at MRA, while Safari seems to be the only browser having this problem. Although of course it still may be an MRA bug, it is as easy to point it to the Safari browser.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      Jörgenundefined Jack van Tilburgundefined 2 Replies Last reply
                      0
                      • Con Hennekensundefined Con Hennekens

                        @Jörgen said in pop-up <Move-Save as-Delete> doesn't show:

                        Maybe this will help.
                        https://youtu.be/cOEGPExqgTU

                        The video seems to be private, I can't watch it.

                        42b55c47-5bc8-41b0-9cb5-715cd67d52cb-image.png

                        @Jack-van-Tilburg said in pop-up <Move-Save as-Delete> doesn't show:

                        It is up to the developer to make the application function browser independently. And I know that's difficult.

                        It's up to the developer of a browser to make it compliant too. All software contains bugs. It's too easy pointing only at MRA, while Safari seems to be the only browser having this problem. Although of course it still may be an MRA bug, it is as easy to point it to the Safari browser.

                        Jörgenundefined Offline
                        Jörgenundefined Offline
                        Jörgen
                        Valued contributor
                        wrote on last edited by
                        #11

                        @Con-Hennekens please try again: https://youtu.be/cOEGPExqgTU

                        Hardware
                        iPhone 12 pro (iOS 17.0.2)
                        Oukitel RT3 (Andr. 12)
                        Samsung Galaxy XCover 4 (Andr. 9 Pie)
                        Wireless CarPlay mit (Elebest C650)
                        Wired CarPlay (SEAT Arona - 2021)
                        For more information, click here

                        1 Reply Last reply
                        0
                        • Jack van Tilburgundefined Jack van Tilburg

                          Who recognizes this and knows the solution?
                          When using the checkbox to select multiple items in the personal library for an action <Move|Save as|Delete>, a pop-up will appear to activate that action.
                          On my iPad (7th gen), iPadOS 17.03 and on my MacBook (M1Pro) with MacOs Sonoma 14.0 in combination with Safari 17.0, the Pop-up flashes but disappears in a fraction of a second and cannot be used. I have set all settings in Safari for additional functions for Myrouteapp to "Allow". Without exception.
                          When using Firefox I do not have this issue. But I want to use Safari exclusively.

                          pop-up -Move-Save as-Delete-.png

                          Herko ter Horstundefined Offline
                          Herko ter Horstundefined Offline
                          Herko ter Horst
                          wrote on last edited by Herko ter Horst
                          #12

                          @Jack-van-Tilburg Same issue here (latest software versions): when selecting an item, the actions box pops up very briefly.

                          I've looked into the code a bit, stepping through it in the debugger, and I've noticed the pop-up becomes visible when, on line 473 of base.js, the CSS class "in" is added to the ".explorer-selectedactions" block. However, it immediately becomes invisible again as well, when stepping over this line. I can only assume a different part of the code reacts to the addition of the "in" class and changes the CSS to make the pop-up invisible, or perhaps the z-index isn't handled correctly by Apple. The "in" class is on the box when inspecting the element.

                          Screenshot 2023-10-23 at 11.58.13.png

                          Just noticed it also popups very briefly when deselecting a previously selected row.

                          It only happens when selecting the first (or deselecting the last) item.

                          Rob Verhoeffundefined Jack van Tilburgundefined 2 Replies Last reply
                          0
                          • Jack van Tilburgundefined Offline
                            Jack van Tilburgundefined Offline
                            Jack van Tilburg
                            wrote on last edited by
                            #13

                            I can’n answer now. Because I am on tour with friends

                            1 Reply Last reply
                            0
                            • Herko ter Horstundefined Herko ter Horst

                              @Jack-van-Tilburg Same issue here (latest software versions): when selecting an item, the actions box pops up very briefly.

                              I've looked into the code a bit, stepping through it in the debugger, and I've noticed the pop-up becomes visible when, on line 473 of base.js, the CSS class "in" is added to the ".explorer-selectedactions" block. However, it immediately becomes invisible again as well, when stepping over this line. I can only assume a different part of the code reacts to the addition of the "in" class and changes the CSS to make the pop-up invisible, or perhaps the z-index isn't handled correctly by Apple. The "in" class is on the box when inspecting the element.

                              Screenshot 2023-10-23 at 11.58.13.png

                              Just noticed it also popups very briefly when deselecting a previously selected row.

                              It only happens when selecting the first (or deselecting the last) item.

                              Rob Verhoeffundefined Offline
                              Rob Verhoeffundefined Offline
                              Rob Verhoeff
                              Alpha tester
                              wrote on last edited by Rob Verhoeff
                              #14

                              @Herko-ter-Horst perhaps Safari is more strict in the handling of those pop-ups then other browsers do?

                              BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                              iOS on iPhone 13 (mounted on Quadlock)
                              Apple CarPlay in VW T-Roc (wired)
                              Routelab on MacBook Air & iMac (Sequoia & Monterey)

                              Herko ter Horstundefined Jack van Tilburgundefined 2 Replies Last reply
                              0
                              • Rob Verhoeffundefined Rob Verhoeff

                                @Herko-ter-Horst perhaps Safari is more strict in the handling of those pop-ups then other browsers do?

                                Herko ter Horstundefined Offline
                                Herko ter Horstundefined Offline
                                Herko ter Horst
                                wrote on last edited by Herko ter Horst
                                #15

                                @Rob-Verhoeff If so, that has to be a very recent development (worked just fine last time I checked). And I would expect to see some error message in that case. Also, it isn't really a "pop-up" pop-up as far as I can see.

                                1 Reply Last reply
                                0
                                • Rob Verhoeffundefined Rob Verhoeff

                                  @Jack-van-Tilburg said in pop-up <Move-Save as-Delete> doesn't show:

                                  I didn't email Apple. It was an MRA service ticket.

                                  Okay, hoping MRA solves it for us... 😉

                                  A bit offtopic: I use Firefox now as a crossplatform browser with all my favorites at hand. And it has some nice plugin's. Regarding safety, I think all "major" browsers have that in order.

                                  Drabslabundefined Offline
                                  Drabslabundefined Offline
                                  Drabslab
                                  wrote on last edited by
                                  #16

                                  @Rob-Verhoeff said in pop-up <Move-Save as-Delete> doesn't show:

                                  Regarding safety, I think all "major" browsers have that in order

                                  You think that Google spyware is safe?

                                  https://www.forbes.com/sites/zakdoffman/2021/03/20/stop-using-google-chrome-on-apple-iphone-12-pro-max-ipad-and-macbook-pro/?sh=69a169514d08

                                  https://www.bleepingcomputer.com/news/security/chrome-use-subject-to-restrictions-in-dutch-schools-over-data-security-concerns/

                                  It is not difficult, it is easy, it's a hobby

                                  Con Hennekensundefined Rob Verhoeffundefined 2 Replies Last reply
                                  0
                                  • Drabslabundefined Drabslab

                                    @Rob-Verhoeff said in pop-up <Move-Save as-Delete> doesn't show:

                                    Regarding safety, I think all "major" browsers have that in order

                                    You think that Google spyware is safe?

                                    https://www.forbes.com/sites/zakdoffman/2021/03/20/stop-using-google-chrome-on-apple-iphone-12-pro-max-ipad-and-macbook-pro/?sh=69a169514d08

                                    https://www.bleepingcomputer.com/news/security/chrome-use-subject-to-restrictions-in-dutch-schools-over-data-security-concerns/

                                    Con Hennekensundefined Offline
                                    Con Hennekensundefined Offline
                                    Con Hennekens
                                    Alpha tester
                                    wrote on last edited by
                                    #17

                                    @Drabslab, Apple warning for data gathering by Google is rather funny, don't you think? 🤣

                                    I am just an enthusiastic MRA user, and hope you will be one too!

                                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                    Drabslabundefined 1 Reply Last reply
                                    0
                                    • Con Hennekensundefined Con Hennekens

                                      @Drabslab, Apple warning for data gathering by Google is rather funny, don't you think? 🤣

                                      Drabslabundefined Offline
                                      Drabslabundefined Offline
                                      Drabslab
                                      wrote on last edited by
                                      #18

                                      @Con-Hennekens

                                      Yes, a typical example of a kettle accusing the pot from being black.

                                      But it remains a fact that the majority of concerns expressed by governments on privacy, security and spying on users are about two compnaies with Google being one of them.

                                      It is not difficult, it is easy, it's a hobby

                                      Con Hennekensundefined 1 Reply Last reply
                                      0
                                      • Drabslabundefined Drabslab

                                        @Con-Hennekens

                                        Yes, a typical example of a kettle accusing the pot from being black.

                                        But it remains a fact that the majority of concerns expressed by governments on privacy, security and spying on users are about two compnaies with Google being one of them.

                                        Con Hennekensundefined Offline
                                        Con Hennekensundefined Offline
                                        Con Hennekens
                                        Alpha tester
                                        wrote on last edited by
                                        #19

                                        @Drabslab, certainly true, but I think it's about more than 2 companies. Apple, Google, Microsoft, Meta and many many more companies are no popes in the subject.

                                        I am just an enthusiastic MRA user, and hope you will be one too!

                                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                        Drabslabundefined 2 Replies Last reply
                                        0
                                        • Con Hennekensundefined Con Hennekens

                                          @Drabslab, certainly true, but I think it's about more than 2 companies. Apple, Google, Microsoft, Meta and many many more companies are no popes in the subject.

                                          Drabslabundefined Offline
                                          Drabslabundefined Offline
                                          Drabslab
                                          wrote on last edited by
                                          #20

                                          @Con-Hennekens

                                          there is a main difference:

                                          • Users are clients in the case of Microsoft, and Apple,

                                          • they are the product sold to other companies in case of Google and Facebook

                                          It is not difficult, it is easy, it's a hobby

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