pop-up <Move-Save as-Delete> doesn't show (solved)

[Jack van Tilburg]

Who recognizes this and knows the solution?
When using the checkbox to select multiple items in the personal library for an action <Move|Save as|Delete>, a pop-up will appear to activate that action.
On my iPad (7th gen), iPadOS 17.03 and on my MacBook (M1Pro) with MacOs Sonoma 14.0 in combination with Safari 17.0, the Pop-up flashes but disappears in a fraction of a second and cannot be used. I have set all settings in Safari for additional functions for Myrouteapp to "Allow". Without exception.
When using Firefox I do not have this issue. But I want to use Safari exclusively.

[Jörgen]

I haven't noticed it yet, but you're right, I only see it for a short time.
It could be a programming error, but it could also be due to the Safari browser. Apple has somewhat different/weird guidelines. I once had a website where you couldn't open pictures after an iOS update, it had something to do with XML code. The error was only gone after an update after 3/4 year.

[Jörgen]

By the way, this reminds me to a suggestion. This Box should have a copy function as well.

[Jack van Tilburg]

Thanks for your comment @Jörgen.

I neglected to mention in my opening that I had registered this issue as a support ticket.
This is the response I got:

Unfortunately, we were unable to reproduce the issue directly, but I will note your issue on our bug list. Hopefully our programmers can look into this soon and resolve this issue for you.

I use this function regularly. For example, to move routes to my "Deleted" folder.
Quite inconvenient that it no longer works.

[Rob Verhoeff]

@Jack-van-Tilburg That's why I switched from Safari to Firefox a long time ago. Safari has been causing websites to behave strangely on my system for a while now, even in previous MacOS versions! I hope your email to Apple is successful. I even tried it on my MacBook with Sonoma for you, and I don't even see the pop-up! It instantly disappears into the background. So, it's not your configuration. I'm quickly going back to Firefox...

[Jack van Tilburg]

@Rob-Verhoeff
Thank you for your response.
I didn't email Apple. It was an MRA service ticket.
And I don't want to use any other browser than Safari because as far as I'm concerned it's a good and safe browser.
It is up to the developer to make the application function browser independently. And I know that's difficult.

[Rob Verhoeff]

@Jack-van-Tilburg said in pop-up <Move-Save as-Delete> doesn't show:

I didn't email Apple. It was an MRA service ticket.

Okay, hoping MRA solves it for us...

A bit offtopic: I use Firefox now as a crossplatform browser with all my favorites at hand. And it has some nice plugin's. Regarding safety, I think all "major" browsers have that in order.

[Corjan Meijerink]

@Jack-van-Tilburg I just checked in Safari and unfortunately I cannot see what the issue possibly could be

Everything works as expected based on my tests but obviously this isn't the case. I'll try again on a different device later on.

[Jörgen]

Maybe this will help.

https://youtu.be/cOEGPExqgTU

By clicking on a folder, the box just flashes and disappears.

[Con Hennekens]

@Jörgen said in pop-up <Move-Save as-Delete> doesn't show:

Maybe this will help.
https://youtu.be/cOEGPExqgTU

The video seems to be private, I can't watch it.

@Jack-van-Tilburg said in pop-up <Move-Save as-Delete> doesn't show:

It is up to the developer to make the application function browser independently. And I know that's difficult.

It's up to the developer of a browser to make it compliant too. All software contains bugs. It's too easy pointing only at MRA, while Safari seems to be the only browser having this problem. Although of course it still may be an MRA bug, it is as easy to point it to the Safari browser.

[Jörgen]

@Con-Hennekens please try again: https://youtu.be/cOEGPExqgTU

[Herko ter Horst]

@Jack-van-Tilburg Same issue here (latest software versions): when selecting an item, the actions box pops up very briefly.

I've looked into the code a bit, stepping through it in the debugger, and I've noticed the pop-up becomes visible when, on line 473 of base.js, the CSS class "in" is added to the ".explorer-selectedactions" block. However, it immediately becomes invisible again as well, when stepping over this line. I can only assume a different part of the code reacts to the addition of the "in" class and changes the CSS to make the pop-up invisible, or perhaps the z-index isn't handled correctly by Apple. The "in" class is on the box when inspecting the element.

Just noticed it also popups very briefly when deselecting a previously selected row.

It only happens when selecting the first (or deselecting the last) item.

[Jack van Tilburg]

I can’n answer now. Because I am on tour with friends

[Rob Verhoeff]

@Herko-ter-Horst perhaps Safari is more strict in the handling of those pop-ups then other browsers do?

[Herko ter Horst]

@Rob-Verhoeff If so, that has to be a very recent development (worked just fine last time I checked). And I would expect to see some error message in that case. Also, it isn't really a "pop-up" pop-up as far as I can see.

[Drabslab]

@Rob-Verhoeff said in pop-up <Move-Save as-Delete> doesn't show:

Regarding safety, I think all "major" browsers have that in order

You think that Google spyware is safe?

https://www.forbes.com/sites/zakdoffman/2021/03/20/stop-using-google-chrome-on-apple-iphone-12-pro-max-ipad-and-macbook-pro/?sh=69a169514d08

https://www.bleepingcomputer.com/news/security/chrome-use-subject-to-restrictions-in-dutch-schools-over-data-security-concerns/

[Con Hennekens]

@Drabslab, Apple warning for data gathering by Google is rather funny, don't you think?

[Drabslab]

@Con-Hennekens

Yes, a typical example of a kettle accusing the pot from being black.

But it remains a fact that the majority of concerns expressed by governments on privacy, security and spying on users are about two compnaies with Google being one of them.

[Con Hennekens]

@Drabslab, certainly true, but I think it's about more than 2 companies. Apple, Google, Microsoft, Meta and many many more companies are no popes in the subject.

[Drabslab]

@Con-Hennekens

there is a main difference:

• Users are clients in the case of Microsoft, and Apple,

• they are the product sold to other companies in case of Google and Facebook