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    [App] Problems, Bugs and other Issues
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    • Chris Whitehurst
      Chris Whitehurst last edited by

      I have been using my route navigation next for 4 months. Today it will not work, the app opens but when I tap on navigation and tracking, the app flickers and closes.
      Cannot be used anymore at the moment, anyone else having this problem?
      On an android phone.
      Chris

      Stefan Hummelink Nick Carthew 2 Replies Last reply Reply Quote 0
      • Stefan Hummelink
        Stefan Hummelink @Chris Whitehurst last edited by Stefan Hummelink

        @Chris-Whitehurst It appears your using the OLD MRA Navigation app instead of the My-RouteApp, with the Navigation Next module built in.

        Please verify you're app icon shows this:

        Screenshot_20230907-183602.jpg

        Otherwise, download it from the play store as shown above and take the time to get to know the new app! Do NOT skip the tutorials which you are forced to follow when opening the app for the first time.

        Please post questions here for help.

        If you were indeed using the above new app, please accept my apologies. 😎

        Manks bu'j te bange.

        Chris Whitehurst 1 Reply Last reply Reply Quote 0
        • Chris Whitehurst
          Chris Whitehurst @Stefan Hummelink last edited by

          @Stefan-Hummelink Yes, using the new navigation. Worked until yesterday, I think an update has stopped it working.
          The app opens, but when you tap for navigation or routes, it flick on then the app closes. Very annoying as I have lots of routes I like to use.

          Con Hennekens 1 Reply Last reply Reply Quote 0
          • Con Hennekens
            Con Hennekens @Chris Whitehurst last edited by Con Hennekens

            @Chris-Whitehurst, Can you please share a screenshot of the app before it closes? Or if possible a screenrecording of the app crashing?

            I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
            I am just an enthusiastic user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            1 Reply Last reply Reply Quote 0
            • Nick Carthew
              Nick Carthew RouteXperts Instructor @Chris Whitehurst last edited by

              @Chris-Whitehurst Because you mentioned “Navigation and Tracking” I assume that you are using this app, am I correct? If so then then this is the old discontinued app and not the new MyRoute-app.

              IMG_2549.png

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              1 Reply Last reply Reply Quote 0
              • Chris Whitehurst
                Chris Whitehurst last edited by

                Got the new app too, that works, but doesn't have off line maps yet.
                Going to give it a try on Saturday.
                Fingers crossed.
                Still like the old navigation app.

                Nick Carthew 1 Reply Last reply Reply Quote 0
                • Nick Carthew
                  Nick Carthew RouteXperts Instructor @Chris Whitehurst last edited by

                  @Chris-Whitehurst The new app MyRoute-app does have Offline maps. Go to your account page and scroll down.

                  IMG_2550.jpeg

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox B8J bar buttons.
                  Quadlock wireless mount for IPhone 11.
                  Cardo Scala Packtalk Bold.
                  TomTom Rider 500. (In the cupboard now)

                  1 Reply Last reply Reply Quote 0
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