Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. Has the Motorbike problem been fixed in 4.0.3???

Has the Motorbike problem been fixed in 4.0.3???

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
59 Posts 11 Posters 7.4k Views 5 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Thomas Scharrerundefined Offline
    Thomas Scharrerundefined Offline
    Thomas Scharrer
    wrote on last edited by
    #1

    Hi,

    I noticed that there was an update of the app to version 4.0.3 now and in the description of the update on your web site nothing is mentioned about fixing the problem for Motor bike users that it was not possilbe to have your phone in your pocket (if you only want to have voice guidance) because the navigation stopped immediately when the phone screen is not active.

    I just wanted to ask if this problem has been fixed now with this update?
    It would be nice if I would finally be able to use MRA for motor bike tours as I had planned but so far this was not possible.

    Con Hennekensundefined Jörgenundefined 2 Replies Last reply
    0
    • Thomas Scharrerundefined Thomas Scharrer

      Hi,

      I noticed that there was an update of the app to version 4.0.3 now and in the description of the update on your web site nothing is mentioned about fixing the problem for Motor bike users that it was not possilbe to have your phone in your pocket (if you only want to have voice guidance) because the navigation stopped immediately when the phone screen is not active.

      I just wanted to ask if this problem has been fixed now with this update?
      It would be nice if I would finally be able to use MRA for motor bike tours as I had planned but so far this was not possible.

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      wrote on last edited by
      #2

      @Thomas-Scharrer, I am not aware of this problem. Are you using Android or IOS? In Android you can configure the app to allow for running in the background. It is in the Android settings under Apps - App Battery usage - Start settings (or similar). I never tried that* but does that solve your problem?

      *) I really advice against navigating that way. Especially in mountainesque scenery there are so often Y-crossings from which it is completely uncertain which one is going straight and which one is considered a turn. I'd rather do without voice than without view. In fact, I often do. The recognition of the routeline against the real world situation is what makes navigation unambiguous, and therefore safest and without hesitation.

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

      Thomas Scharrerundefined 1 Reply Last reply
      1
      • Con Hennekensundefined Con Hennekens

        @Thomas-Scharrer, I am not aware of this problem. Are you using Android or IOS? In Android you can configure the app to allow for running in the background. It is in the Android settings under Apps - App Battery usage - Start settings (or similar). I never tried that* but does that solve your problem?

        *) I really advice against navigating that way. Especially in mountainesque scenery there are so often Y-crossings from which it is completely uncertain which one is going straight and which one is considered a turn. I'd rather do without voice than without view. In fact, I often do. The recognition of the routeline against the real world situation is what makes navigation unambiguous, and therefore safest and without hesitation.

        Thomas Scharrerundefined Offline
        Thomas Scharrerundefined Offline
        Thomas Scharrer
        wrote on last edited by
        #3

        @Con-Hennekens I am using an iPhone, meaning IOS.
        Strange that you are not aware of this problem because I also made a support ticket regarding this (#43235) and I was promised that this should be fixed.

        I dont have my phone mounted on my motor bike and I am not planning to just because the MRA app is not working.

        Please note that this works perfectly fine with other navigations such as google maps navigation (which I have to use because MRA is not working). With google maps you can start a navigation and when you put your phone into your pocket the navigation will continue however with the MRA the navigation stops immediately when the phone screen is not active anymore so unfortunately its useless for me for navigation.

        I love the route planner and I am using it a lot but its a hell to get a route from MRA route planner imported into google maps so I REALLY hope that this will be fixed.
        In general I dont see any reason why navigation should stop when the phone screen get inactive so this is simply a bug in my opinion.

        Nick Carthewundefined Hans van de Ven MR.MRAundefined Con Hennekensundefined 3 Replies Last reply
        0
        • Thomas Scharrerundefined Thomas Scharrer

          @Con-Hennekens I am using an iPhone, meaning IOS.
          Strange that you are not aware of this problem because I also made a support ticket regarding this (#43235) and I was promised that this should be fixed.

          I dont have my phone mounted on my motor bike and I am not planning to just because the MRA app is not working.

          Please note that this works perfectly fine with other navigations such as google maps navigation (which I have to use because MRA is not working). With google maps you can start a navigation and when you put your phone into your pocket the navigation will continue however with the MRA the navigation stops immediately when the phone screen is not active anymore so unfortunately its useless for me for navigation.

          I love the route planner and I am using it a lot but its a hell to get a route from MRA route planner imported into google maps so I REALLY hope that this will be fixed.
          In general I dont see any reason why navigation should stop when the phone screen get inactive so this is simply a bug in my opinion.

          Nick Carthewundefined Online
          Nick Carthewundefined Online
          Nick Carthew
          RouteXperts Instructor
          wrote on last edited by
          #4

          @Thomas-Scharrer said in Has the Motorbike problem been fixed in 4.0.3???:

          I dont have my phone mounted on my motor bike and I am not planning to just because the MRA app is not working.

          I completely disagree with this statement as I have successfully navigated for thousands of miles with the app, as have countless other happy users.

          I can't supply you with an answer for your problem just yet, but if I open a route for navigating, start navigation and then turn my screen off, when I turn my screen back on navigation is still open. I will test this later today.

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          Thomas Scharrerundefined 1 Reply Last reply
          0
          • Thomas Scharrerundefined Thomas Scharrer

            @Con-Hennekens I am using an iPhone, meaning IOS.
            Strange that you are not aware of this problem because I also made a support ticket regarding this (#43235) and I was promised that this should be fixed.

            I dont have my phone mounted on my motor bike and I am not planning to just because the MRA app is not working.

            Please note that this works perfectly fine with other navigations such as google maps navigation (which I have to use because MRA is not working). With google maps you can start a navigation and when you put your phone into your pocket the navigation will continue however with the MRA the navigation stops immediately when the phone screen is not active anymore so unfortunately its useless for me for navigation.

            I love the route planner and I am using it a lot but its a hell to get a route from MRA route planner imported into google maps so I REALLY hope that this will be fixed.
            In general I dont see any reason why navigation should stop when the phone screen get inactive so this is simply a bug in my opinion.

            Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRA
            Instructor RouteXperts
            wrote on last edited by
            #5

            @Thomas-Scharrer

            Hi @Thomas-Scharrer It was not said that it would be solved with the upcoming update, but it is not yet known when this will be solved.
            The main programmer will start the next line of bug fixes after his vacation. So I hope they can fix these issues soon!

            Hopefully you understand that the programmers are also entitled to a holiday, because they really need that to clear their heads.

            Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

            Thomas Scharrerundefined 1 Reply Last reply
            1
            • Nick Carthewundefined Nick Carthew

              @Thomas-Scharrer said in Has the Motorbike problem been fixed in 4.0.3???:

              I dont have my phone mounted on my motor bike and I am not planning to just because the MRA app is not working.

              I completely disagree with this statement as I have successfully navigated for thousands of miles with the app, as have countless other happy users.

              I can't supply you with an answer for your problem just yet, but if I open a route for navigating, start navigation and then turn my screen off, when I turn my screen back on navigation is still open. I will test this later today.

              Thomas Scharrerundefined Offline
              Thomas Scharrerundefined Offline
              Thomas Scharrer
              wrote on last edited by
              #6

              @Nick-Carthew thanks for the answer.

              are you using an iPhone or Android because as @Con-Hennekens mentioned above, it seems to be possilbe to solve it on Android with the settings.

              It would be really interesting to hear about your test. Just be be more clear, the navigation is not totally cancelled when the phone is inactive but there is no voice guidance coming anymore when the phone is inactive. I have tried this many times because I also thought there must be a way to make this work but as soon as I have the phone active again the voice commands work so if I would ride with holding the phone in my had (which is obviously not possible) then it would work.

              Nick Carthewundefined 1 Reply Last reply
              0
              • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                @Thomas-Scharrer

                Hi @Thomas-Scharrer It was not said that it would be solved with the upcoming update, but it is not yet known when this will be solved.
                The main programmer will start the next line of bug fixes after his vacation. So I hope they can fix these issues soon!

                Hopefully you understand that the programmers are also entitled to a holiday, because they really need that to clear their heads.

                Thomas Scharrerundefined Offline
                Thomas Scharrerundefined Offline
                Thomas Scharrer
                wrote on last edited by
                #7

                @Hans-van-de-Ven-MRA-Master thanks a lot for the update, of course anyone needs holiday at some point.

                I hope this will be prioritized later. Actually I asked in this thread if it has been fixed because the following was mentioned in the 4.0.3 Testflight update: "Motorhome & motorcycle support"

                So I assumed that maybe "motorcycle support" meant that this has been fixed

                Corjan Meijerinkundefined 1 Reply Last reply
                0
                • Thomas Scharrerundefined Thomas Scharrer

                  @Hans-van-de-Ven-MRA-Master thanks a lot for the update, of course anyone needs holiday at some point.

                  I hope this will be prioritized later. Actually I asked in this thread if it has been fixed because the following was mentioned in the 4.0.3 Testflight update: "Motorhome & motorcycle support"

                  So I assumed that maybe "motorcycle support" meant that this has been fixed

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  administrator
                  wrote on last edited by
                  #8

                  @Thomas-Scharrer ah check. No, I meant that we now support the motorcycle transport mode 🙂

                  1 Reply Last reply
                  0
                  • Thomas Scharrerundefined Thomas Scharrer

                    Hi,

                    I noticed that there was an update of the app to version 4.0.3 now and in the description of the update on your web site nothing is mentioned about fixing the problem for Motor bike users that it was not possilbe to have your phone in your pocket (if you only want to have voice guidance) because the navigation stopped immediately when the phone screen is not active.

                    I just wanted to ask if this problem has been fixed now with this update?
                    It would be nice if I would finally be able to use MRA for motor bike tours as I had planned but so far this was not possible.

                    Jörgenundefined Offline
                    Jörgenundefined Offline
                    Jörgen
                    Instructor
                    wrote on last edited by
                    #9

                    @Thomas-Scharrer said in Has the Motorbike problem been fixed in 4.0.3???:

                    about fixing the problem for Motor bike users

                    You talk about fixing a problem for Motorbike users, I do not see a problem.
                    You are using the App differently than most of the motorbike user, in a mode that is not implemented fully yet.
                    Only the programmer can answer if this will come in future or not.

                    Hardware
                    iPhone 12 pro (iOS 17.0.2)
                    Oukitel RT3 (Andr. 12)
                    Samsung Galaxy XCover 4 (Andr. 9 Pie)
                    Wireless CarPlay mit (Elebest C650)
                    Wired CarPlay (SEAT Arona - 2021)
                    For more information, click here

                    Thomas Scharrerundefined 1 Reply Last reply
                    1
                    • Thomas Scharrerundefined Thomas Scharrer

                      @Con-Hennekens I am using an iPhone, meaning IOS.
                      Strange that you are not aware of this problem because I also made a support ticket regarding this (#43235) and I was promised that this should be fixed.

                      I dont have my phone mounted on my motor bike and I am not planning to just because the MRA app is not working.

                      Please note that this works perfectly fine with other navigations such as google maps navigation (which I have to use because MRA is not working). With google maps you can start a navigation and when you put your phone into your pocket the navigation will continue however with the MRA the navigation stops immediately when the phone screen is not active anymore so unfortunately its useless for me for navigation.

                      I love the route planner and I am using it a lot but its a hell to get a route from MRA route planner imported into google maps so I REALLY hope that this will be fixed.
                      In general I dont see any reason why navigation should stop when the phone screen get inactive so this is simply a bug in my opinion.

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      wrote on last edited by
                      #10

                      @Thomas-Scharrer said in Has the Motorbike problem been fixed in 4.0.3???:

                      Strange that you are not aware of this problem because I also made a support ticket regarding this

                      You did good, but I am not a supportdesk employee 😉

                      with the MRA the navigation stops immediately when the phone screen is not active anymore so unfortunately its useless for me for navigation.

                      You probably already did this, but did you look into the powersettings of the app like I mentioned above? I will try your method when driving home and report back.

                      In general I don't see any reason why navigation should stop when the phone screen get inactive so this is simply a bug in my opinion.

                      In general I agree with you. However I would not call it a bug if it simply is not facilitated. Maybe it just is a not yet implemented feature 😉

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      Thomas Scharrerundefined 1 Reply Last reply
                      0
                      • Jörgenundefined Jörgen

                        @Thomas-Scharrer said in Has the Motorbike problem been fixed in 4.0.3???:

                        about fixing the problem for Motor bike users

                        You talk about fixing a problem for Motorbike users, I do not see a problem.
                        You are using the App differently than most of the motorbike user, in a mode that is not implemented fully yet.
                        Only the programmer can answer if this will come in future or not.

                        Thomas Scharrerundefined Offline
                        Thomas Scharrerundefined Offline
                        Thomas Scharrer
                        wrote on last edited by
                        #11

                        @Jörgen well, fortunately people are different so you cant force the rest of the world to do things exactly as you do 🙂

                        For some this might not be a problem but for others it is. I have a lifetime license for MRA because I love the route planner and was excited about he navigation so I will not just accept that it is not working and I have to use google maps where this is working without any problem.

                        Con Hennekensundefined 1 Reply Last reply
                        0
                        • Con Hennekensundefined Con Hennekens

                          @Thomas-Scharrer said in Has the Motorbike problem been fixed in 4.0.3???:

                          Strange that you are not aware of this problem because I also made a support ticket regarding this

                          You did good, but I am not a supportdesk employee 😉

                          with the MRA the navigation stops immediately when the phone screen is not active anymore so unfortunately its useless for me for navigation.

                          You probably already did this, but did you look into the powersettings of the app like I mentioned above? I will try your method when driving home and report back.

                          In general I don't see any reason why navigation should stop when the phone screen get inactive so this is simply a bug in my opinion.

                          In general I agree with you. However I would not call it a bug if it simply is not facilitated. Maybe it just is a not yet implemented feature 😉

                          Thomas Scharrerundefined Offline
                          Thomas Scharrerundefined Offline
                          Thomas Scharrer
                          wrote on last edited by
                          #12

                          @Con-Hennekens thnaks for the answer again.

                          I cant find any app power settings in my app or iPhone, maybe this doesnt exist on iPhone?

                          1 Reply Last reply
                          0
                          • Thomas Scharrerundefined Thomas Scharrer

                            @Jörgen well, fortunately people are different so you cant force the rest of the world to do things exactly as you do 🙂

                            For some this might not be a problem but for others it is. I have a lifetime license for MRA because I love the route planner and was excited about he navigation so I will not just accept that it is not working and I have to use google maps where this is working without any problem.

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            wrote on last edited by
                            #13

                            @Thomas-Scharrer, Ah, now I see you are on IOS. Does IOS offer no energy settings on apps whatsoever?

                            I will not just accept that it is not working (without screen on)

                            Well you have to admit that usually motorists want to be able to look at their nav. I think the app was never intended to be used the way you do. Especially knowing that it is ill advised to do so. But that does not rule out that a method will be implemented to leave the voice active with screen off.

                            I have to use google maps where this is working without any problem.

                            Well Google Maps does not navigate the routes you make in the MRA planner, does it? I guess that there are plenty other apps that will do better then Maps (for scenic multi-WP routes that is).

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                            Thomas Scharrerundefined 1 Reply Last reply
                            0
                            • Con Hennekensundefined Con Hennekens

                              @Thomas-Scharrer, Ah, now I see you are on IOS. Does IOS offer no energy settings on apps whatsoever?

                              I will not just accept that it is not working (without screen on)

                              Well you have to admit that usually motorists want to be able to look at their nav. I think the app was never intended to be used the way you do. Especially knowing that it is ill advised to do so. But that does not rule out that a method will be implemented to leave the voice active with screen off.

                              I have to use google maps where this is working without any problem.

                              Well Google Maps does not navigate the routes you make in the MRA planner, does it? I guess that there are plenty other apps that will do better then Maps (for scenic multi-WP routes that is).

                              Thomas Scharrerundefined Offline
                              Thomas Scharrerundefined Offline
                              Thomas Scharrer
                              wrote on last edited by
                              #14

                              @Con-Hennekens

                              I just dont like having my phone mounted on my bike and many others also dont like that. I understand that you dont recommend navigation only with voice commands and I can add to this that I am using a Beeline device instead of mounted phone. I am simply importing my routs created in the MRA into the Beeline.

                              Yes, correct googlemaps cannot navigate the MRA created routs so basically you have to put a created route manually into google maps.

                              1 Reply Last reply
                              0
                              • Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                administrator
                                wrote on last edited by Corjan Meijerink
                                #15

                                We will work on this in the future! 🙂 Currently the app indeed does not continue the instructions when the screen is locked.

                                Nick Carthewundefined 1 Reply Last reply
                                2
                                • Corjan Meijerinkundefined Corjan Meijerink locked this topic on
                                • Corjan Meijerinkundefined Corjan Meijerink

                                  We will work on this in the future! 🙂 Currently the app indeed does not continue the instructions when the screen is locked.

                                  Nick Carthewundefined Online
                                  Nick Carthewundefined Online
                                  Nick Carthew
                                  RouteXperts Instructor
                                  wrote on last edited by
                                  #16

                                  @Corjan-Meijerink said in Has the Motorbike problem been fixed in 4.0.3???:

                                  We will work on this in the future! 🙂 Currently the app indeed does not continue the instructions when the screen is locked.

                                  Yes it does, I have just tested it. 100% all instructions and camera warnings.

                                  Always willing to help if I can.
                                  Triumph Tiger 1200 XRT called Tina.
                                  MRA Navigation Next and SilverFox B8J bar buttons.
                                  Quadlock wireless mount for IPhone 11.
                                  Cardo Scala Packtalk Bold.
                                  TomTom Rider 500. (In the cupboard now)

                                  Rob Verhoeffundefined 1 Reply Last reply
                                  0
                                  • Thomas Scharrerundefined Thomas Scharrer

                                    @Nick-Carthew thanks for the answer.

                                    are you using an iPhone or Android because as @Con-Hennekens mentioned above, it seems to be possilbe to solve it on Android with the settings.

                                    It would be really interesting to hear about your test. Just be be more clear, the navigation is not totally cancelled when the phone is inactive but there is no voice guidance coming anymore when the phone is inactive. I have tried this many times because I also thought there must be a way to make this work but as soon as I have the phone active again the voice commands work so if I would ride with holding the phone in my had (which is obviously not possible) then it would work.

                                    Nick Carthewundefined Online
                                    Nick Carthewundefined Online
                                    Nick Carthew
                                    RouteXperts Instructor
                                    wrote on last edited by Nick Carthew
                                    #17

                                    @Thomas-Scharrer said in Has the Motorbike problem been fixed in 4.0.3???:

                                    @Nick-Carthew thanks for the answer.

                                    are you using an iPhone or Android because as @Con-Hennekens mentioned above, it seems to be possilbe to solve it on Android with the settings.

                                    It would be really interesting to hear about your test. Just be be more clear, the navigation is not totally cancelled when the phone is inactive but there is no voice guidance coming anymore when the phone is inactive. I have tried this many times because I also thought there must be a way to make this work but as soon as I have the phone active again the voice commands work so if I would ride with holding the phone in my had (which is obviously not possible) then it would work.

                                    I use an iPhone 11 and have just arrived back from my test. I can confirm that all voice instructions and warning bleeps can be heard with the screen off.

                                    Do you have Background app refresh switched on for MyRoute-app?
                                    You’ll find it in Settings > General > Background app refresh.

                                    I had my phone mounted on my bike and started my journey. I then switched the screen off, instructions were coming through loud and clear to my Cardo Scala Packtalk Bold. I left the screen off for about 10 miles during which time I received lots of instructions and a camera warning bleep.
                                    After about 10 miles I turned the screen back on which was a pain because I use facial recognition to un-lock my phone. Pulled over, gloves off and I punched in my PIN code to un-lock the screen. MRA was on screen at my location.

                                    So I can confirm that the navigation app continues to run and announce turn by turn instructions in the background with the screen off.
                                    Check your Background app refresh

                                    Always willing to help if I can.
                                    Triumph Tiger 1200 XRT called Tina.
                                    MRA Navigation Next and SilverFox B8J bar buttons.
                                    Quadlock wireless mount for IPhone 11.
                                    Cardo Scala Packtalk Bold.
                                    TomTom Rider 500. (In the cupboard now)

                                    Con Hennekensundefined Thomas Scharrerundefined 2 Replies Last reply
                                    1
                                    • Nick Carthewundefined Nick Carthew unlocked this topic on
                                    • Nick Carthewundefined Online
                                      Nick Carthewundefined Online
                                      Nick Carthew
                                      RouteXperts Instructor
                                      wrote on last edited by
                                      #18

                                      @Corjan-Meijerink I unlocked this topic to give the OP chance to respond to my test result.

                                      Always willing to help if I can.
                                      Triumph Tiger 1200 XRT called Tina.
                                      MRA Navigation Next and SilverFox B8J bar buttons.
                                      Quadlock wireless mount for IPhone 11.
                                      Cardo Scala Packtalk Bold.
                                      TomTom Rider 500. (In the cupboard now)

                                      1 Reply Last reply
                                      1
                                      • Nick Carthewundefined Nick Carthew

                                        @Thomas-Scharrer said in Has the Motorbike problem been fixed in 4.0.3???:

                                        @Nick-Carthew thanks for the answer.

                                        are you using an iPhone or Android because as @Con-Hennekens mentioned above, it seems to be possilbe to solve it on Android with the settings.

                                        It would be really interesting to hear about your test. Just be be more clear, the navigation is not totally cancelled when the phone is inactive but there is no voice guidance coming anymore when the phone is inactive. I have tried this many times because I also thought there must be a way to make this work but as soon as I have the phone active again the voice commands work so if I would ride with holding the phone in my had (which is obviously not possible) then it would work.

                                        I use an iPhone 11 and have just arrived back from my test. I can confirm that all voice instructions and warning bleeps can be heard with the screen off.

                                        Do you have Background app refresh switched on for MyRoute-app?
                                        You’ll find it in Settings > General > Background app refresh.

                                        I had my phone mounted on my bike and started my journey. I then switched the screen off, instructions were coming through loud and clear to my Cardo Scala Packtalk Bold. I left the screen off for about 10 miles during which time I received lots of instructions and a camera warning bleep.
                                        After about 10 miles I turned the screen back on which was a pain because I use facial recognition to un-lock my phone. Pulled over, gloves off and I punched in my PIN code to un-lock the screen. MRA was on screen at my location.

                                        So I can confirm that the navigation app continues to run and announce turn by turn instructions in the background with the screen off.
                                        Check your Background app refresh

                                        Con Hennekensundefined Offline
                                        Con Hennekensundefined Offline
                                        Con Hennekens
                                        wrote on last edited by
                                        #19

                                        @Nick-Carthew, great test! I'll try to repeat it on Android.

                                        I am just an enthusiastic MRA user, and hope you will be one too!

                                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                        1 Reply Last reply
                                        0
                                        • Nick Carthewundefined Nick Carthew

                                          @Thomas-Scharrer said in Has the Motorbike problem been fixed in 4.0.3???:

                                          @Nick-Carthew thanks for the answer.

                                          are you using an iPhone or Android because as @Con-Hennekens mentioned above, it seems to be possilbe to solve it on Android with the settings.

                                          It would be really interesting to hear about your test. Just be be more clear, the navigation is not totally cancelled when the phone is inactive but there is no voice guidance coming anymore when the phone is inactive. I have tried this many times because I also thought there must be a way to make this work but as soon as I have the phone active again the voice commands work so if I would ride with holding the phone in my had (which is obviously not possible) then it would work.

                                          I use an iPhone 11 and have just arrived back from my test. I can confirm that all voice instructions and warning bleeps can be heard with the screen off.

                                          Do you have Background app refresh switched on for MyRoute-app?
                                          You’ll find it in Settings > General > Background app refresh.

                                          I had my phone mounted on my bike and started my journey. I then switched the screen off, instructions were coming through loud and clear to my Cardo Scala Packtalk Bold. I left the screen off for about 10 miles during which time I received lots of instructions and a camera warning bleep.
                                          After about 10 miles I turned the screen back on which was a pain because I use facial recognition to un-lock my phone. Pulled over, gloves off and I punched in my PIN code to un-lock the screen. MRA was on screen at my location.

                                          So I can confirm that the navigation app continues to run and announce turn by turn instructions in the background with the screen off.
                                          Check your Background app refresh

                                          Thomas Scharrerundefined Offline
                                          Thomas Scharrerundefined Offline
                                          Thomas Scharrer
                                          wrote on last edited by
                                          #20

                                          @Nick-Carthew Hi and thanks a lot for testing however I just checked this and I have backrough app refresh on for the myroureapp.

                                          maybe the problem or difference is that you had your phone mounted and not in your jacket pocket? maybe because it was mounted it was nor completely locked or so?
                                          I am just guessing but it must be possible somehow to explain why it is working for some and not for others?

                                          Nick Carthewundefined 1 Reply Last reply
                                          0
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          • 1
                                          • 2
                                          • 3
                                          ACTIVE USERS
                                          Rob Verhoeffundefined
                                          Rob Verhoeff
                                          RetiredWingManundefined
                                          RetiredWingMan
                                          Corjan Meijerinkundefined
                                          Corjan Meijerink
                                          Con Hennekensundefined
                                          Con Hennekens
                                          Jörgenundefined
                                          Jörgen
                                          Nick Carthewundefined
                                          Nick Carthew
                                          Hans van de Ven MR.MRAundefined
                                          Hans van de Ven MR.MRA
                                          richtea999undefined
                                          richtea999
                                          GT JWRundefined
                                          GT JWR
                                          Thomas Scharrerundefined
                                          Thomas Scharrer
                                          Lynchy67undefined
                                          Lynchy67
                                          POPULAR TOPICS
                                          • Expand Puts Higher Number Waypoints Between Lower Numbered
                                            Corjan Meijerinkundefined
                                            Corjan Meijerink
                                            0
                                            15
                                            228

                                          • Forum update
                                            Con Hennekensundefined
                                            Con Hennekens
                                            9
                                            39
                                            1.1k

                                          • Shaping point ignored by app
                                            RetiredWingManundefined
                                            RetiredWingMan
                                            0
                                            8
                                            139

                                          • App loopt vast na eerste stop.
                                            Corjan Meijerinkundefined
                                            Corjan Meijerink
                                            0
                                            10
                                            274

                                          • Finding public created routes
                                            Con Hennekensundefined
                                            Con Hennekens
                                            0
                                            7
                                            201

                                          • finland for motorcycle
                                            Rob Verhoeffundefined
                                            Rob Verhoeff
                                            0
                                            2
                                            10

                                          • Route could not be calculated
                                            Thomas Neumeyerundefined
                                            Thomas Neumeyer
                                            0
                                            23
                                            988

                                          • MRA haast niet te gebruiken met Android Auto
                                            undefined
                                            0
                                            1
                                            9
                                          MY GROUPS
                                          • Login

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Categories
                                          • Recent
                                          • Popular
                                          • Support
                                          • MyRoute-app