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    GPX route transfer to Zumo XT not working

    [App] Problems, Bugs and other Issues
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    • Hans van de Ven MR.MRA
      Hans van de Ven MR.MRA Instructor RouteXperts @Don Stauffer last edited by

      @Don-Stauffer

      Hi Don,

      Always place the waypoints on the route line.
      See also points 6 and 10
      Then try again
      332965df-2092-491f-8d38-07b0f181c2c7-image.png

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      Don Stauffer 1 Reply Last reply Reply Quote 0
      • Don Stauffer
        Don Stauffer @Hans van de Ven MR.MRA last edited by

        @Hans-van-de-Ven-MRA-Master Route has been updated, the start and finish were based on actual street addresses, but I moved them to an on-street location. I fixed the other off-route waypoint as well.

        But still no change in the transfer to the Zumo, the track imported, but the route failed.

        Hans van de Ven MR.MRA 1 Reply Last reply Reply Quote 0
        • Hans van de Ven MR.MRA
          Hans van de Ven MR.MRA Instructor RouteXperts @Don Stauffer last edited by

          @Don-Stauffer

          mmm, strange.
          Have you linked Garmin Explore in the app?
          Yes, then uninstall the App, reinstall it and skip the Garmin Explore step.
          If it still doesn't work, then reset the XT to factory settings.

          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          Don Stauffer 2 Replies Last reply Reply Quote 0
          • paul69
            paul69 last edited by

            hi @Don-Stauffer

            I had a similar issue a while back.

            try this ir worked for me. Uninstall the drive app from you device.

            after you reinstall the drive app, and start to go through the process, when you get to the page that asks about installing explore click "maybe later"

            this works for me

            to achieve, we must first attempt ✌️

            1 Reply Last reply Reply Quote 0
            • Don Stauffer
              Don Stauffer @Hans van de Ven MR.MRA last edited by

              @Hans-van-de-Ven-MRA-Master Interesting. I uninstalled Explore and Drive. I restarted the phone just on general principles. I then re-installed Drive, logged in using my Garmin account username and password.

              During the re-install, I was not prompted to install Explore. I do not see that it automatically loaded without asking.

              Anyway, the end result was the same, tracks transferred, route failed. I repeated the same test with my Samsung tablet, which did have Explore installed. With the same result.

              For testing, I have been using the route I shared, but the transfer has been failing with every route I have tried in the past couple of months.

              Thanks to all for suggestions, I'll reset the Garmin Zumo as a next step.

              1 Reply Last reply Reply Quote 0
              • Don Stauffer
                Don Stauffer @Hans van de Ven MR.MRA last edited by

                @Hans-van-de-Ven-MRA-Master Success! I reset the Zumo to factory default settings and cleared all user data. The Route and Track info are now downloading to the Zumo as before using the Garmin Drive app.

                I re-installed Explore on the phone as a test, and it did not affect my ability to download routes.

                Many thanks to Hans, and to all who helped me resolve this issue. User support is a great benefit to using MyRoute-App!

                Best Regards;

                Don Stauffer

                Hans van de Ven MR.MRA 1 Reply Last reply Reply Quote 1
                • Hans van de Ven MR.MRA
                  Hans van de Ven MR.MRA Instructor RouteXperts @Don Stauffer last edited by

                  @Don-Stauffer

                  Good to hear that it is solved.
                  I will close this topic now.

                  Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                  Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                  1 Reply Last reply Reply Quote 0
                  • Locked by  Hans van de Ven MR.MRA Hans van de Ven MR.MRA 
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