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New MRA Mobile update coming later today

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  • Carl Leeundefined Carl Lee

    @timo-martosatiman-mra good afternoon, any news on the iOS update please? I know I can work round it but just in the process of planning and uploading routes for Spain trip next week and want to make sure it all works. Thanks.

    MyRoute-app communityundefined Offline
    MyRoute-app communityundefined Offline
    MyRoute-app community
    Administrator
    wrote on last edited by
    #10

    @carl-lee Hi Carl, Apple just let us know that they've only now started the reviewing process. We're keeping fingers crossed.

    Rob Verhoeffundefined Carl Leeundefined 3 Replies Last reply
    0
    • MyRoute-app communityundefined MyRoute-app community

      @carl-lee Hi Carl, Apple just let us know that they've only now started the reviewing process. We're keeping fingers crossed.

      Rob Verhoeffundefined Offline
      Rob Verhoeffundefined Offline
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #11

      @timo-martosatiman-mra version 3.0.2 - 105 on iOS installed at 10:50pm.

      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Sequoia & Monterey)

      Carl Leeundefined 1 Reply Last reply
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      • Rob Verhoeffundefined Rob Verhoeff

        @timo-martosatiman-mra version 3.0.2 - 105 on iOS installed at 10:50pm.

        Carl Leeundefined Offline
        Carl Leeundefined Offline
        Carl Lee
        wrote on last edited by
        #12
        This post is deleted!
        1 Reply Last reply
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        • MyRoute-app communityundefined MyRoute-app community

          @carl-lee Hi Carl, Apple just let us know that they've only now started the reviewing process. We're keeping fingers crossed.

          Carl Leeundefined Offline
          Carl Leeundefined Offline
          Carl Lee
          wrote on last edited by
          #13

          @timo-martosatiman-mra thank you for the information.

          1 Reply Last reply
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          • MyRoute-app communityundefined MyRoute-app community

            @carl-lee Hi Carl, Apple just let us know that they've only now started the reviewing process. We're keeping fingers crossed.

            Carl Leeundefined Offline
            Carl Leeundefined Offline
            Carl Lee
            wrote on last edited by
            #14

            @timo-martosatiman-mra ok, latest is the update is complete and fully installed on my phone. Thank you very much for the super quick action in making this happen.

            1 Reply Last reply
            1
            • MyRoute-app communityundefined MyRoute-app community

              Attention community,

              I apologize for any inconvenience suffered since friday and aspire to regain some of the lost confidence with long standing users of the mobile app.

              We've heard your concerns and are listening to them. An initial update will be available today. A new update is around the corner, and we hope to have it available for everyone in the next two hours or so. There is a major delay possible, which might happen if Apple and Google decide to take the full 24 hours that they contractually have to review the releases. Usually it's approved within the hour though.

              We're re-adding:

              • quick access to the web-routelab
              • saving a route from the app
              • editing routes in the app

              kind regards,

              Timo Martosatiman
              Chief Operating Officer

              Ted Heethaarundefined Offline
              Ted Heethaarundefined Offline
              Ted Heethaar
              wrote on last edited by
              #15

              @timo-martosatiman-mra
              saving a route from the app is still not working, or am i doing it wrong

              MyRoute-app communityundefined 1 Reply Last reply
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              • Steve Lynchundefined Offline
                Steve Lynchundefined Offline
                Steve Lynch
                Valued contributor
                wrote on last edited by Steve Lynch
                #16

                On my iPad Pro the new app works fine apart from the fact that the map when opening a route does not show the full Track.
                I have a support ticket for this.
                I can see the Here and Tom Tom Maps on the iPad Pro.
                263DAF62-49CC-4A42-9332-9DC54C2B8643.jpeg

                However on my older 6th Gen iPad the app does not show the Here or Tom Tom maps so I presume I am not correctly logged in despite entering the the correct details in the App?
                I have uninstalled and re-installed multiple times.

                Do I need to log the app out on the iPad Pro to be able to correctly log in on the older 6th Gen iPad?

                You don’t stop riding when you get old, you get old when you stop riding.

                Reinhard-32undefined 1 Reply Last reply
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                • Steve Lynchundefined Steve Lynch

                  On my iPad Pro the new app works fine apart from the fact that the map when opening a route does not show the full Track.
                  I have a support ticket for this.
                  I can see the Here and Tom Tom Maps on the iPad Pro.
                  263DAF62-49CC-4A42-9332-9DC54C2B8643.jpeg

                  However on my older 6th Gen iPad the app does not show the Here or Tom Tom maps so I presume I am not correctly logged in despite entering the the correct details in the App?
                  I have uninstalled and re-installed multiple times.

                  Do I need to log the app out on the iPad Pro to be able to correctly log in on the older 6th Gen iPad?

                  Reinhard-32undefined Offline
                  Reinhard-32undefined Offline
                  Reinhard-32
                  wrote on last edited by Reinhard-32
                  #17

                  @steve-lynch I have an iPad 11 Pro and an iPhone 11 Pro and could open the same route on both devices simultaneously. App version 3.0.2-105.

                  Kindly regards
                  Reinhard

                  ZumoXT, Zumo 590, Montana 700i and Mac

                  Steve Lynchundefined 1 Reply Last reply
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                  • Ted Heethaarundefined Ted Heethaar

                    @timo-martosatiman-mra
                    saving a route from the app is still not working, or am i doing it wrong

                    MyRoute-app communityundefined Offline
                    MyRoute-app communityundefined Offline
                    MyRoute-app community
                    Administrator
                    wrote on last edited by
                    #18

                    @ted-heethaar

                    Can you check which version of the app you have? If you're unsure: the easiest (but longer) solution is to delete and re-install the app. After doing that. Close the app and reopen it. It should work.

                    Ted Heethaarundefined 1 Reply Last reply
                    0
                    • MyRoute-app communityundefined MyRoute-app community

                      @ted-heethaar

                      Can you check which version of the app you have? If you're unsure: the easiest (but longer) solution is to delete and re-install the app. After doing that. Close the app and reopen it. It should work.

                      Ted Heethaarundefined Offline
                      Ted Heethaarundefined Offline
                      Ted Heethaar
                      wrote on last edited by
                      #19

                      @timo-martosatiman-mra
                      Vanuit de app een evenement route opslaan lukt mij niet, open ik de app via de internet browser lukt het wel. Vreemd?? Misschien iets met een instelling op mijn app?
                      Als ik de evenement route gebruik, en ik
                      open deze in de app wil de route wel opslaan als gpx.
                      Dus het is gelukt.

                      MyRoute-app communityundefined 1 Reply Last reply
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                      • Ted Heethaarundefined Ted Heethaar

                        @timo-martosatiman-mra
                        Vanuit de app een evenement route opslaan lukt mij niet, open ik de app via de internet browser lukt het wel. Vreemd?? Misschien iets met een instelling op mijn app?
                        Als ik de evenement route gebruik, en ik
                        open deze in de app wil de route wel opslaan als gpx.
                        Dus het is gelukt.

                        MyRoute-app communityundefined Offline
                        MyRoute-app communityundefined Offline
                        MyRoute-app community
                        Administrator
                        wrote on last edited by
                        #20

                        @ted-heethaar Ik ben blij dat je de omweg hebt gevonden, maar dat zou echt niet nodig moeten zijn. Heb je de app opnieuw geïnstalleerd zoals ik hierboven aangaf?

                        Ted Heethaarundefined 1 Reply Last reply
                        0
                        • MyRoute-app communityundefined MyRoute-app community

                          @ted-heethaar Ik ben blij dat je de omweg hebt gevonden, maar dat zou echt niet nodig moeten zijn. Heb je de app opnieuw geïnstalleerd zoals ik hierboven aangaf?

                          Ted Heethaarundefined Offline
                          Ted Heethaarundefined Offline
                          Ted Heethaar
                          wrote on last edited by
                          #21

                          @timo-martosatiman-mra
                          ja heb ik een paar keer zelfs, ik ga morgen iemand vragen die er meer verstand van heeft dan dat ik heb. Denk dat het aan mijn telefoon instelling ligt. Maar bedankt voor je reactie

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                          • MyRoute-app communityundefined Offline
                            MyRoute-app communityundefined Offline
                            MyRoute-app community
                            Administrator
                            wrote on last edited by
                            #22

                            Vreemd, zou niet moeten gebeuren. Als je op een iPhone zit zou het heel misschien de standaardbrowser-instelling kunnen zijn, deze kan je het liefste op Chrome hebben staan.

                            1 Reply Last reply
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                            • Reinhard-32undefined Reinhard-32

                              @steve-lynch I have an iPad 11 Pro and an iPhone 11 Pro and could open the same route on both devices simultaneously. App version 3.0.2-105.

                              Steve Lynchundefined Offline
                              Steve Lynchundefined Offline
                              Steve Lynch
                              Valued contributor
                              wrote on last edited by Steve Lynch
                              #23

                              @reinhard-32

                              Thanks for confirming that it is ok for you.
                              For me after logging in I just get a continuous spinning wheel on the Account page that never resolves on my 6th gen iPad

                              Account Page.png

                              You don’t stop riding when you get old, you get old when you stop riding.

                              Corjan Meijerinkundefined 1 Reply Last reply
                              0
                              • Steve Lynchundefined Steve Lynch

                                @reinhard-32

                                Thanks for confirming that it is ok for you.
                                For me after logging in I just get a continuous spinning wheel on the Account page that never resolves on my 6th gen iPad

                                Account Page.png

                                Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                Developer
                                wrote on last edited by
                                #24

                                @steve-lynch An improvement for the iPad layout will be available in the next update.

                                Regarding the spinning wheel, does closing and opening the app help? If not try, logging out and in again. Anyway, thanks for reporting!

                                1 Reply Last reply
                                0
                                • Stefan Hummelinkundefined Stefan Hummelink

                                  @timo-martosatiman-mra While I'm utterly impressed by the speed at which MRA pushed this update and am very happy with the latest update of the app, it somehow seems that the Upload Route/track functionality does not work on my Android OnePlus 6, Android 11.

                                  No window appears after clicking "Bestanden selecteren" in the upload window.

                                  Again: I am really impressed by the dev team of MRA. Never seen before! Great job people! Simply awesome! 😁

                                  Corjan Meijerinkundefined Offline
                                  Corjan Meijerinkundefined Offline
                                  Corjan Meijerink
                                  Developer
                                  wrote on last edited by
                                  #25

                                  @stefanhummelink In the coming update 3.0.3 the issue has been fixed that you cannot choose files to upload!

                                  1 Reply Last reply
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