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  4. problem exporting from iphone to zumo xt using garmin drive?

problem exporting from iphone to zumo xt using garmin drive?

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  • Andy taylor 0
    Andy taylor 0
    Andy taylor 0
    wrote last edited by
    #1

    HI , i have a problem , i plan routes on my laptop using MRA then use the MRA app on my iphone to send to my Garmin zumo xt in the following order

    1. open MRA app on phone
      2)open routes
    2. click download
    3. choose GPX1.0 as the download format
    4. click export
      6)click on garmin drive app
      this used to work but now when i click on the garmin drive app to export it to i get " NO ADDRESS FOUND" .I have spoken to garmin uk support and they say the fault is with MRA not garmin?
      can any one help with this as it appears to be a very common problem from what i have read on the internet
    Nick Carthew Grant de-St-Croix 1 0 2 Replies Last reply
    0
    • Andy taylor 0 Andy taylor 0

      HI , i have a problem , i plan routes on my laptop using MRA then use the MRA app on my iphone to send to my Garmin zumo xt in the following order

      1. open MRA app on phone
        2)open routes
      2. click download
      3. choose GPX1.0 as the download format
      4. click export
        6)click on garmin drive app
        this used to work but now when i click on the garmin drive app to export it to i get " NO ADDRESS FOUND" .I have spoken to garmin uk support and they say the fault is with MRA not garmin?
        can any one help with this as it appears to be a very common problem from what i have read on the internet
      Nick Carthew
      Nick Carthew
      Nick Carthew
      RouteXpert
      wrote last edited by
      #2

      @Andy-taylor-0 It’s been widely reported that the last update that the Garmin Drive app received a few days ago is the problem. It’s being discussed in this topic. You’ll need to translate unless you can read Dutch:

      https://forum.myrouteapp.com/topic/12411/geen-adres-bekend

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox BJ8

      1 Reply Last reply
      0
      • Rob Veerman
        Rob Veerman
        Rob Veerman
        wrote last edited by
        #3

        You're not alone, actually one of many. It's an issue that is reported to Garmin by iPhone users in combination with a Garmin Zumo XT. Garmin is aware of the problem and is working on it. You could use the Connector app and connect your device with an usb cable to your computer.

        John S Parry 1 Reply Last reply
        0
        • Rob Veerman Rob Veerman

          You're not alone, actually one of many. It's an issue that is reported to Garmin by iPhone users in combination with a Garmin Zumo XT. Garmin is aware of the problem and is working on it. You could use the Connector app and connect your device with an usb cable to your computer.

          John S Parry
          John S Parry
          John S Parry
          wrote last edited by
          #4

          @Rob-Veerman said:

          You're not alone, actually one of many. It's an issue that is reported to Garmin by iPhone users in combination with a Garmin Zumo XT. Garmin is aware of the problem and is working on it. You could use the Connector app and connect your device with an usb cable to your computer.

          This isn't the first time that Garmin has broken the Drive app, resulting in connection problems to the XT. And it likely won't be the last...

          Using the wired USB cable from your computer to the XT is the best alternative. In my view, it's the best option of all. Doing a GPX file copy is simple, and if you do it manually, you can copy directly to an SD Card inserted in your XT. It's beyond the scope of this topic, but an SD Card has advantages vs. internal storage.

          Moving on to the XT2/XT3, Garmin is making it more unreliable to copy routes via their app. The Tread app is used for the XT2/XT3, and using the app for transfer can cause problems for route re-calculation. If you want to continue with Garmin's beyond the original XT, it's a good idea to get used to wired transfers now.

          Rob Veerman 1 Reply Last reply
          0
          • John S Parry John S Parry

            @Rob-Veerman said:

            You're not alone, actually one of many. It's an issue that is reported to Garmin by iPhone users in combination with a Garmin Zumo XT. Garmin is aware of the problem and is working on it. You could use the Connector app and connect your device with an usb cable to your computer.

            This isn't the first time that Garmin has broken the Drive app, resulting in connection problems to the XT. And it likely won't be the last...

            Using the wired USB cable from your computer to the XT is the best alternative. In my view, it's the best option of all. Doing a GPX file copy is simple, and if you do it manually, you can copy directly to an SD Card inserted in your XT. It's beyond the scope of this topic, but an SD Card has advantages vs. internal storage.

            Moving on to the XT2/XT3, Garmin is making it more unreliable to copy routes via their app. The Tread app is used for the XT2/XT3, and using the app for transfer can cause problems for route re-calculation. If you want to continue with Garmin's beyond the original XT, it's a good idea to get used to wired transfers now.

            Rob Veerman
            Rob Veerman
            Rob Veerman
            wrote last edited by Rob Veerman
            #5

            @John-S-Parry Using the cable and the laptop is a fine alternative when being under the right conditions, but the problem is that I can't easily wirelessly transfer another gpx file to my Zumo XT when sitting somewhere down the road on a terrace e.g. Garmin will (have to) fix it (eventually).

            John S Parry 1 Reply Last reply
            0
            • Rob Veerman Rob Veerman

              @John-S-Parry Using the cable and the laptop is a fine alternative when being under the right conditions, but the problem is that I can't easily wirelessly transfer another gpx file to my Zumo XT when sitting somewhere down the road on a terrace e.g. Garmin will (have to) fix it (eventually).

              John S Parry
              John S Parry
              John S Parry
              wrote last edited by
              #6

              @Rob-Veerman said:

              Using the cable and the laptop is a fine alternative when being under the right conditions, but the problem is that I can't easily wirelessly transfer another gpx file to my Zumo XT when sitting somewhere down the road on a terrace e.g. Garmin will (have to) fix it (eventually).

              Understood. There is nothing more convenient than performing an app transfer. It's one of the things that's really appealing about using the MRA app for navigation.

              And yes, Garmin will fix the Drive app transfer issue. They always do, but more on their timeline instead of yours. Looking forward, I was referencing life with the XT2/XT3. The XT is 6-years and 2-generations old, and existing units won't last forever. Garmin has since significantly integrated their cloud based Explore DB into the XT2/XT3 architecture. When using the replacement Tread app for route transfer, your route components are stored in the Explore DB for future recalculations. The bottom line is that it doesn't always work well. Routes sometimes get recalculated incorrectly, or sometimes not at all. The only way to guarantee your routes remain intact is to not enable the Explore DB, which means you have to perform a wired transfer.

              Garmin might fix this behavior in the future, but based on their history, it's doubtful. They're moving towards a world where they want everything performed within their Tread/Explore universe, including initial route creation. I don't think optimally bringing in external GPX files is high in their priorities.

              1 Reply Last reply
              0
              • Marten Wiersma
                Marten Wiersma
                Marten Wiersma
                wrote last edited by
                #7

                Bij onze motorclub met 116 leden, meer dan de helft van onze leden hebben een Lifetime MRA gekocht, alleen om de reden dat zij draadloos via de MRA-APP (telefoon, meeste leden hebben een Iphone (IOS)) routes kunnen omzetten naar de Garmin Zumo XT, en ook van vrienden kunnen overnemen, zij maken bijna nooit routes in de MRA Planner, maar gebruiken alleen de MRA-APP voor routes draadloos over te zetten, dus ik zou en dringend verzoek doen aan Corjan om dit weer in de APP te programmeren, want dit wordt zeer veel gebruikt, en daar is ook veel voor betaald, maar in de laatste versie 6.00 - 532 is dit niet meer mogelijk.

                Rob Veerman 1 Reply Last reply
                -3
                • Marten Wiersma Marten Wiersma

                  Bij onze motorclub met 116 leden, meer dan de helft van onze leden hebben een Lifetime MRA gekocht, alleen om de reden dat zij draadloos via de MRA-APP (telefoon, meeste leden hebben een Iphone (IOS)) routes kunnen omzetten naar de Garmin Zumo XT, en ook van vrienden kunnen overnemen, zij maken bijna nooit routes in de MRA Planner, maar gebruiken alleen de MRA-APP voor routes draadloos over te zetten, dus ik zou en dringend verzoek doen aan Corjan om dit weer in de APP te programmeren, want dit wordt zeer veel gebruikt, en daar is ook veel voor betaald, maar in de laatste versie 6.00 - 532 is dit niet meer mogelijk.

                  Rob Veerman
                  Rob Veerman
                  Rob Veerman
                  wrote last edited by
                  #8

                  @Marten-Wiersma Kun/wil je dit probleem niet begrijpen? Het probleem wordt veroorzaakt door Garmin en heeft volgens meerdere mededelingen op dit forum niet met de programmering door MRA-medewerkenden te maken. Garmin moet gewoon even serieus aan de bak, om het maar even plastisch uit te drukken.

                  1 Reply Last reply
                  0
                  • Andy taylor 0 Andy taylor 0

                    HI , i have a problem , i plan routes on my laptop using MRA then use the MRA app on my iphone to send to my Garmin zumo xt in the following order

                    1. open MRA app on phone
                      2)open routes
                    2. click download
                    3. choose GPX1.0 as the download format
                    4. click export
                      6)click on garmin drive app
                      this used to work but now when i click on the garmin drive app to export it to i get " NO ADDRESS FOUND" .I have spoken to garmin uk support and they say the fault is with MRA not garmin?
                      can any one help with this as it appears to be a very common problem from what i have read on the internet
                    Grant de-St-Croix 1 0
                    Grant de-St-Croix 1 0
                    Grant de-St-Croix 1 0
                    wrote last edited by
                    #9

                    @Andy-taylor-0

                    Hi I always use gox1.1 never had a problem !

                    Andy Beviere 1 Reply Last reply
                    0
                    • Grant de-St-Croix 1 0 Grant de-St-Croix 1 0

                      @Andy-taylor-0

                      Hi I always use gox1.1 never had a problem !

                      Andy Beviere
                      Andy Beviere
                      Andy Beviere
                      wrote last edited by
                      #10

                      @Grant-de-St-Croix-1-0 can you explain how then?? Never had a Garmin XT2/XT follow a planned route so I’d be very interested to read how you do it please…
                      TIA.

                      Andy.

                      1 Reply Last reply
                      0
                      • Will Brooks
                        Will Brooks
                        Will Brooks
                        wrote last edited by
                        #11

                        Another workaround I use when out on tour so to speak is I have a USB SD card reader. I don't carry a laptop with me and use an iPad/iPhone. Because a USB cable connection to a Zumo XT isn't convenient on iOS due to MTP protocols like it does on Windows devices, an SD card reader works on an iPad and is my solution

                        1 Reply Last reply
                        0
                        • Andy taylor 0
                          Andy taylor 0
                          Andy taylor 0
                          wrote last edited by
                          #12

                          I have tried GPX 1.1 and it does not work , having done more research the problem is with the Garmin Drive app , many people are experiencing this problem. Garmin updated the app and its stopped it from recognising or accepting export from MRA

                          John S Parry 1 Reply Last reply
                          0
                          • Andy taylor 0 Andy taylor 0

                            I have tried GPX 1.1 and it does not work , having done more research the problem is with the Garmin Drive app , many people are experiencing this problem. Garmin updated the app and its stopped it from recognising or accepting export from MRA

                            John S Parry
                            John S Parry
                            John S Parry
                            wrote last edited by
                            #13

                            @Andy-taylor-0 said:

                            I have tried GPX 1.1 and it does not work , having done more research the problem is with the Garmin Drive app , many people are experiencing this problem. Garmin updated the app and its stopped it from recognising or accepting export from MRA

                            If that's your major issue right now, perform your own manual wired GPX file copy. Copy your GPX file into the Garmin GPX folder on the device, and then Import it when you start up the XT. It always works.

                            1 Reply Last reply
                            0
                            • Chris 4p
                              Chris 4p
                              Chris 4p
                              wrote last edited by
                              #14

                              Hello I have had the same problem as have many others.
                              My understanding is that this has only just happened as a result of a Garmin software update on the Garmin Drive app.
                              I have complied to Garmin and spoken to a real person, they have sent on my compliant to their programming team who will hopefully find a solution to the problem.
                              However they did inform me that the more people that complain the better the chance of Garmin taking notice and finding a fix to the problem. So please complain to Garmin !!

                              As I have and i phone and i pad and I gather from Garmin there is no way I can uninstall the update and now have to use my computer and a USB cable to transfer GPX files to my Garmin Zumo XT , which take about 5 times longer than doing it wirelessly.

                              Any other suggestion from more TECH savvy members are welcome as I gather the only way to wirelessly transfer GPX files from the MRA is to do it by using the Garmin drive app

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