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App keeps crashing

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Steve 24
    Steve 24
    Steve 24
    wrote last edited by
    #1

    I’m using V6 with off line maps & downloaded routes on IOS & CarPlay.

    The app will crash several times a day & always at the most inconvenient times. This has been going on for months on previous versions as well, I report it on the app screen but never get any feedback.

    Is this a me problem, or an App bug? Either way I’d really like to get this resolved.

    For context I’m travelling around by the world using MRA for my navigation, currently in Mexico

    Happy to try any suggestions.

    Thanks

    Steve

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    • a white mouse on the motorbike
      a white mouse on the motorbike
      a white mouse on the motorbike
      Valued contributor
      wrote last edited by a white mouse on the motorbike
      #2

      @steve-24
      You say you’ll report it via the app screen!
      But please also create a ticket (https://www.myrouteapp.com/support) and include the log file.

      met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ; M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!), de Garmin Zumo XT als backup en een Samsung Galaxy S24

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      • Steve 24
        Steve 24
        Steve 24
        wrote last edited by
        #3

        I have raised a support ticket as suggested

        Hopefully this will get resolved

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        • Corjan Meijerink
          Corjan Meijerink
          Corjan Meijerink
          Developer
          wrote last edited by
          #4

          Will communicate using the ticket.
          Some interesting findings for sure!

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          • Corjan Meijerink Corjan Meijerink locked this topic

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