6-19-26 Problem - CarPlay asking to verify "Navigation Next subscription" before showing route on Motorcycle IFCU screen (CarPlay screen)
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Good Morning,
As stated in the title when I start a route on my iPhone (once every 3rd or 4th start of a route) the route opens on my phone but the CarPlay screen shows a message "Need a subscription for Navigation Next to display route".At this point I have to shutoff my bike and restart it and the Message goes away and the route starts. This only started a couple months ago.
Bike - 2024 HD Road Glide with IFCU infotainment system
Iphone 17 - MyRoute-app on the phone shows MRA RoutePlanner GOLD Lifetime member and Navigation Next Lifetime
How do I get CarPlay to recognize my "Lifetime membership" of Navigation Next?
Thank You , Steve
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Never saw this before. Can you place a screenshot of the menu page, after when you click the profile icon on the mainpage on the top right? It shows the available licenses for you account. I think you need MRA support to sort this.
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Con Hennekens,
I don't have a screen shot of the message at this time, the next time it appears I will take one.
How do I get MRA Support to look at this issue?Thanks, Steve
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Con Hennekens,
I don't have a screen shot of the message at this time, the next time it appears I will take one.
How do I get MRA Support to look at this issue?Thanks, Steve
@Stephen-l.-Weber, browse to https://www.myrouteapp.com/support and click "new support ticket"
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