Account blocking issue
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When an account is blocked due to an excessive number of devices, it would be very useful to be able to independently manage the number of devices associated with an account, as this isn't always done intentionally. Keeping the account blocked until the responsible staff unlocks it can take hours, causing significant disruption. Instead of blocking the account completely, the proposal, which would also save MyRouteApp staff time, is to allow access to the account, but without making it operational. Access would only be permitted to manage the devices independently and delete the files necessary to reactivate the account.
Regards
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@antonio-1e
I understand your issue and frustration. But there is also a user's responsibility to check if they are not crossing the max limit of devices logged in into MRA.You can check it for yourself:
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In the MRA Next app tap on your profile photo/picture top right.
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In the settingsmenu that appears, scroll down to the bottom and look for a line saying "My devices"
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Check the amount of devices and disconnect those who are no longer needed/required
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