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  4. Issues since the 5.1.0-462 update / Crashes and lag

Issues since the 5.1.0-462 update / Crashes and lag

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Massimo Cardoneundefined Offline
    Massimo Cardoneundefined Offline
    Massimo Cardone
    wrote last edited by
    #1

    Hi everyone,

    Ever since the last update (version 5.1.0-462), I’ve been having nothing but problems. Here’s the situation:

    We (me and two friends) went to Lake Como the weekend before last (from Friday, May 22, to Sunday, May 24, 2026). Both of my friends have iPhones (one has an iPhone 13 Pro and the other an iPhone 15 Pro) and received the update a week earlier. I myself have an Android phone running version 16.

    I drove to Lake Como on Friday still using the “old” version, and everything went smoothly as always. That evening in bed, I saw that MRA had an update and installed it full of joy and confidence in the new features.

    When we set off on Saturday, the problems began. I should also mention that the friend with the iPhone 15 Pro had been in Sardinia with another group a week earlier and had already experienced problems there, which I’ll mention shortly.

    What were my—or rather, our—problems? The MRA navigation app kept crashing. And when did that happen? Always at the worst possible moment, such as in a city with many turns or roundabouts, or in areas we weren’t familiar with. At times, I couldn’t even launch the app anymore.

    Consequently, the tracklog was no longer recorded, so we simply had a straight line across the map.

    What also happened halfway through the trip—or at the latest three-quarters of the way through—was that the navigation cursor started to stutter or lag, which suddenly isn’t so fun anymore when you’re in a city or in an area where you have to make a lot of right and left turns.

    When I’d drive out of a hairpin turn and, say, find myself back on a straight stretch 100 meters later, the cursor was still at the hairpin turn.

    Last weekend (from Thursday, May 28, to Sunday, May 31, 2026), we spent four days at Lake Garda. The night before, I had cleared the cache just to be safe (which works on Android phones; I have no idea if it works on iPhones too), but the problems on the way there were still there.

    That evening, I deleted all the data, uninstalled the app, even restarted the phone, and, full of confidence and hoping that this would solve the problems, reinstalled the app. But for the remaining three days, the problems were still there.

    My logical conclusions:

    • If I were the only one experiencing this problem, it would either be a local issue with my phone or a problem with Android phones in general.
    • But since both of my friends have also had problems with it since the update (for both Android and iPhones), I believe it must necessarily be an issue with the update.
    • This is also shown by the fact that on Friday, May 22, when I drove to Lake Como using the “old” version, I had absolutely no problems. It all started after the update, both for me and for my friends.
    • I also did what was described: I deleted the data, restarted my phone, and reinstalled the app, but nothing changed. Constant crashes and lag.

    What has been your experience with the new update?

    Best regards,

    Massimo

    P.S.: Before the update, I never—and I mean NEVER—had any problems with the navigation. Everything always ran smoothly and perfectly.

    Translated with DeepL.com (free version)

    Rob Verhoeffundefined 1 Reply Last reply
    0
    • Massimo Cardoneundefined Massimo Cardone

      Hi everyone,

      Ever since the last update (version 5.1.0-462), I’ve been having nothing but problems. Here’s the situation:

      We (me and two friends) went to Lake Como the weekend before last (from Friday, May 22, to Sunday, May 24, 2026). Both of my friends have iPhones (one has an iPhone 13 Pro and the other an iPhone 15 Pro) and received the update a week earlier. I myself have an Android phone running version 16.

      I drove to Lake Como on Friday still using the “old” version, and everything went smoothly as always. That evening in bed, I saw that MRA had an update and installed it full of joy and confidence in the new features.

      When we set off on Saturday, the problems began. I should also mention that the friend with the iPhone 15 Pro had been in Sardinia with another group a week earlier and had already experienced problems there, which I’ll mention shortly.

      What were my—or rather, our—problems? The MRA navigation app kept crashing. And when did that happen? Always at the worst possible moment, such as in a city with many turns or roundabouts, or in areas we weren’t familiar with. At times, I couldn’t even launch the app anymore.

      Consequently, the tracklog was no longer recorded, so we simply had a straight line across the map.

      What also happened halfway through the trip—or at the latest three-quarters of the way through—was that the navigation cursor started to stutter or lag, which suddenly isn’t so fun anymore when you’re in a city or in an area where you have to make a lot of right and left turns.

      When I’d drive out of a hairpin turn and, say, find myself back on a straight stretch 100 meters later, the cursor was still at the hairpin turn.

      Last weekend (from Thursday, May 28, to Sunday, May 31, 2026), we spent four days at Lake Garda. The night before, I had cleared the cache just to be safe (which works on Android phones; I have no idea if it works on iPhones too), but the problems on the way there were still there.

      That evening, I deleted all the data, uninstalled the app, even restarted the phone, and, full of confidence and hoping that this would solve the problems, reinstalled the app. But for the remaining three days, the problems were still there.

      My logical conclusions:

      • If I were the only one experiencing this problem, it would either be a local issue with my phone or a problem with Android phones in general.
      • But since both of my friends have also had problems with it since the update (for both Android and iPhones), I believe it must necessarily be an issue with the update.
      • This is also shown by the fact that on Friday, May 22, when I drove to Lake Como using the “old” version, I had absolutely no problems. It all started after the update, both for me and for my friends.
      • I also did what was described: I deleted the data, restarted my phone, and reinstalled the app, but nothing changed. Constant crashes and lag.

      What has been your experience with the new update?

      Best regards,

      Massimo

      P.S.: Before the update, I never—and I mean NEVER—had any problems with the navigation. Everything always ran smoothly and perfectly.

      Translated with DeepL.com (free version)

      Rob Verhoeffundefined Online
      Rob Verhoeffundefined Online
      Rob Verhoeff
      Alpha tester
      wrote last edited by
      #2

      @Massimo-Cardone Why are you opening a new topic about the same subject? That really won’t get you an answer any faster. It just clutters the forum and at most causes irritation.

      Short answer to your findings: I’m not experiencing this issue at all.

      🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
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      Massimo Cardoneundefined 1 Reply Last reply
      0
      • supergundefined Offline
        supergundefined Offline
        superg
        wrote last edited by
        #3

        I think the problem is the tracking

        1 Reply Last reply
        0
        • Rob Verhoeffundefined Rob Verhoeff

          @Massimo-Cardone Why are you opening a new topic about the same subject? That really won’t get you an answer any faster. It just clutters the forum and at most causes irritation.

          Short answer to your findings: I’m not experiencing this issue at all.

          Massimo Cardoneundefined Offline
          Massimo Cardoneundefined Offline
          Massimo Cardone
          wrote last edited by
          #4

          @Rob-Verhoeff said:

          Why are you opening a new topic about the same subject? That really won’t get you an answer any faster. It just clutters the forum and at most causes irritation.

          Short answer to your findings: I’m not experiencing this issue at all.

          Sorry, I don't want to upset anyone or clutter up the forum. I just thought there might be more English speakers here.
          @Admin: Feel free to delete a post or two if you want.

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