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Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Marinus van Deudekomundefined Offline
    Marinus van Deudekomundefined Offline
    Marinus van Deudekom
    RouteXpert
    wrote last edited by
    #77

    What does Ulefone say.
    If they dont offer a solution mabey MRA support van help out via a ticket

    Honda Goldwing GL1500,
    Honda Silverwing GL 650
    DMD2 T865X 8 inch Android tablet using MRA next for navigation
    Garmin XT sold
    Samsung S24FE mounted on a Quadlock and using Android Auto in my car

    Thomas Neumeyerundefined 1 Reply Last reply
    0
    • Thomas Neumeyerundefined Thomas Neumeyer

      I translated it. Its a different problem. The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      Alpha tester
      wrote last edited by
      #78

      @Thomas-Neumeyer said:

      The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

      I experienced exactly this last weekend. I cannot say it was temperature but it was hot. What is says above matches exactly my experience. Swipe-closing the app did not help, rebooting the phone did. Probably a force-close from the Android Apps menu would have solved it to. For me, this is the only resembling experience I had during a 4 day ride. I blame the phone... 😉

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

      1 Reply Last reply
      0
      • Marinus van Deudekomundefined Marinus van Deudekom

        What does Ulefone say.
        If they dont offer a solution mabey MRA support van help out via a ticket

        Thomas Neumeyerundefined Online
        Thomas Neumeyerundefined Online
        Thomas Neumeyer
        wrote last edited by
        #79

        @Marinus-van-Deudekom First answer was a question since when this is the case....

        1 Reply Last reply
        0
        • Thomas Neumeyerundefined Online
          Thomas Neumeyerundefined Online
          Thomas Neumeyer
          wrote last edited by
          #80

          I got some feedback from Ulefone, they stated it is the app with some incompatibility and I should use some other navigation app. 🙂

          Con Hennekensundefined 1 Reply Last reply
          0
          • Marinus van Deudekomundefined Offline
            Marinus van Deudekomundefined Offline
            Marinus van Deudekom
            RouteXpert
            wrote last edited by
            #81

            That was way to easy for them to blame the other party instead of investigations it themselves.

            Honda Goldwing GL1500,
            Honda Silverwing GL 650
            DMD2 T865X 8 inch Android tablet using MRA next for navigation
            Garmin XT sold
            Samsung S24FE mounted on a Quadlock and using Android Auto in my car

            1 Reply Last reply
            0
            • Thomas Neumeyerundefined Online
              Thomas Neumeyerundefined Online
              Thomas Neumeyer
              wrote last edited by
              #82

              That's true, but it seems to be the case that I am not the only one with issues. I am just at the moment at home and I have no longer trip planned. Last two weeks I made 4000 km and it was not a perfect experience with Ulefone/MyRoute. Check still the Samsung.

              1 Reply Last reply
              0
              • Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                RouteXpert
                wrote last edited by
                #83

                You could sent a ticket including the logfiles. Maybe tech support can take a look at it just to be shure

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT sold
                Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                1 Reply Last reply
                0
                • Thomas Neumeyerundefined Online
                  Thomas Neumeyerundefined Online
                  Thomas Neumeyer
                  wrote last edited by
                  #84

                  I did this already. Nothing they can find.

                  1 Reply Last reply
                  0
                  • Marinus van Deudekomundefined Offline
                    Marinus van Deudekomundefined Offline
                    Marinus van Deudekom
                    RouteXpert
                    wrote last edited by
                    #85

                    Then report that back to Ulefone

                    Honda Goldwing GL1500,
                    Honda Silverwing GL 650
                    DMD2 T865X 8 inch Android tablet using MRA next for navigation
                    Garmin XT sold
                    Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                    1 Reply Last reply
                    0
                    • Thomas Neumeyerundefined Thomas Neumeyer

                      Thanks for sharing. I will contact Ulefone. Maybe they take it back. I just liked the brightness of the screen. Regards Thomas

                      Qualoundefined Offline
                      Qualoundefined Offline
                      Qualo
                      wrote last edited by
                      #86

                      @Thomas-Neumeyer
                      Yo he devuelto la tableta. Lo que más me interesaba era la luminosidad de la pantalla, como a ti. Contacté con ulefone y me ofrecieron devolución o intentar averiguar que ocurre.
                      Decidí saber wue ocurre, pero el método era probar de nuevo grabando desde mi móvil y activar el modo recopilación de Android.
                      Finalmente la devolví, no tengo tanto tiempo para eso...


                      I returned the tablet. What interested me most was the brightness of the screen, like you. I contacted ulefone and they offered me a return or try to find out what is happening.
                      I decided to find out what's going on, but the method was to try again by recording from my phone and turn on Android collection mode.
                      I finally gave it back, I don't have that much time for that.
                      After summer (too hot to route all day...) I will consider a Samsung Active Tab 5, an Android screen or stick with my old Samsung S21 that works perfectly.

                      1 Reply Last reply
                      0
                      • Thomas Neumeyerundefined Thomas Neumeyer

                        I got some feedback from Ulefone, they stated it is the app with some incompatibility and I should use some other navigation app. 🙂

                        Con Hennekensundefined Offline
                        Con Hennekensundefined Offline
                        Con Hennekens
                        Alpha tester
                        wrote last edited by
                        #87

                        @Thomas-Neumeyer, or you should use another phone... I guess you told them that too? 😉

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                        1 Reply Last reply
                        0
                        • Bouke Entundefined Offline
                          Bouke Entundefined Offline
                          Bouke Ent
                          wrote last edited by
                          #88

                          i have ulefone armor x10 and that runs MRA now fine without any problems. mine runs android 12 i believe and there is not much bloteware on it. i run 5.1 beta. my only problem is spinning screen when standing still but that is a know Here problem.

                          with version 5.0 i had some problems like craches/freese or delay but with 5.1 i work good.

                          i only use phone for MRA and i do not play music. no AA and no recalculation.

                          1 Reply Last reply
                          0
                          • Thomas Neumeyerundefined Online
                            Thomas Neumeyerundefined Online
                            Thomas Neumeyer
                            wrote last edited by
                            #89

                            I will keep it for the moment. Maybe there will be some updates and in future it will work. Try out Samsung Active 3 which I still have and test it. Thanks for your tips and feedback.

                            1 Reply Last reply
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