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Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Thomas Neumeyerundefined Offline
    Thomas Neumeyerundefined Offline
    Thomas Neumeyer
    wrote last edited by
    #71

    Thanks for sharing. I will contact Ulefone. Maybe they take it back. I just liked the brightness of the screen. Regards Thomas

    Marinus van Deudekomundefined 1 Reply Last reply
    0
    • Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote last edited by
      #72

      Another 1000 km with the latest MRA version without any issues.

      Hardware
      iPhone 12 pro (iOS 26.2.1)
      iPad (7.Gen.) 18.7.3
      Oukitel RT3 Pro (Andr. 14)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      MRA Workshops in Deutsch sind hier zu finden

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      0
      • Thomas Neumeyerundefined Thomas Neumeyer

        Thanks for sharing. I will contact Ulefone. Maybe they take it back. I just liked the brightness of the screen. Regards Thomas

        Marinus van Deudekomundefined Offline
        Marinus van Deudekomundefined Offline
        Marinus van Deudekom
        RouteXpert
        wrote last edited by
        #73

        @Thomas-Neumeyer as a last resort. Did you try setting it back to Factory settings and then start from scratch. Seems weird that you’re the only one with troubles. Maybe it works

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT sold
        Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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        0
        • Jörgenundefined Offline
          Jörgenundefined Offline
          Jörgen
          Valued contributor
          wrote last edited by
          #74

          Additionally, are there any other apps running in the background?

          Hardware
          iPhone 12 pro (iOS 26.2.1)
          iPad (7.Gen.) 18.7.3
          Oukitel RT3 Pro (Andr. 14)
          Wireless CarPlay mit (Elebest C650)
          Wired CarPlay (SEAT Arona - 2021)
          MRA Workshops in Deutsch sind hier zu finden

          1 Reply Last reply
          0
          • Thomas Neumeyerundefined Offline
            Thomas Neumeyerundefined Offline
            Thomas Neumeyer
            wrote last edited by
            #75

            I made factory reset two times and no, there are no other apps in background. I also just installed myroute app to avoid any issues. I contacted Ulefone, lets see how this works. Strange is just that all other Apps for navigation are working.

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            • Thomas Neumeyerundefined Offline
              Thomas Neumeyerundefined Offline
              Thomas Neumeyer
              wrote last edited by
              #76

              And it seems that at least another user has the same problem with Ulefone.

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              0
              • Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                RouteXpert
                wrote last edited by
                #77

                What does Ulefone say.
                If they dont offer a solution mabey MRA support van help out via a ticket

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT sold
                Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                Thomas Neumeyerundefined 1 Reply Last reply
                0
                • Thomas Neumeyerundefined Thomas Neumeyer

                  I translated it. Its a different problem. The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote last edited by
                  #78

                  @Thomas-Neumeyer said:

                  The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

                  I experienced exactly this last weekend. I cannot say it was temperature but it was hot. What is says above matches exactly my experience. Swipe-closing the app did not help, rebooting the phone did. Probably a force-close from the Android Apps menu would have solved it to. For me, this is the only resembling experience I had during a 4 day ride. I blame the phone... 😉

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

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                  • Marinus van Deudekomundefined Marinus van Deudekom

                    What does Ulefone say.
                    If they dont offer a solution mabey MRA support van help out via a ticket

                    Thomas Neumeyerundefined Offline
                    Thomas Neumeyerundefined Offline
                    Thomas Neumeyer
                    wrote last edited by
                    #79

                    @Marinus-van-Deudekom First answer was a question since when this is the case....

                    1 Reply Last reply
                    0
                    • Thomas Neumeyerundefined Offline
                      Thomas Neumeyerundefined Offline
                      Thomas Neumeyer
                      wrote last edited by
                      #80

                      I got some feedback from Ulefone, they stated it is the app with some incompatibility and I should use some other navigation app. 🙂

                      1 Reply Last reply
                      0
                      • Marinus van Deudekomundefined Offline
                        Marinus van Deudekomundefined Offline
                        Marinus van Deudekom
                        RouteXpert
                        wrote last edited by
                        #81

                        That was way to easy for them to blame the other party instead of investigations it themselves.

                        Honda Goldwing GL1500,
                        Honda Silverwing GL 650
                        DMD2 T865X 8 inch Android tablet using MRA next for navigation
                        Garmin XT sold
                        Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                        1 Reply Last reply
                        0

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