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Statement about device limit

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  • Cleoundefined Cleo

    @Corjan-Meijerink said in Statement about device limit:

    @Cleo your feedback was part of the decision 🙂

    Dat lijkt me teveel eer. Bij mijn reizen neem ik al teveel navigatie apparatuur mee maar als er een van de drie nog getroffen kan worden door een blokkade is het heel droevig. Die derde is namelijk de enige waar ik routes nog op kan aanpassen.

    Maar als jullie de mogelijkheid bieden om extra licenties af te nemen, bijvoorbeeld de huidige 2 met 3 licenties uitbreiden dan heb ik daar geen moeite mee, mag zelf op jaar basis als extra bij de lifetime edities.
    Ik heb er namelijk geen enkele moeite mee dat jullie inspanning ook beloond wordt.
    Ipad, Prive telefoon, zo af en toe zakelijk telefoon en een om met mijn zoon samen kunnen te rijden is net wat meer dan twee.

    AWDC LAOundefined Offline
    AWDC LAOundefined Offline
    AWDC LAO
    wrote last edited by AWDC LAO
    #37

    @Cleo
    2x Navigation Next om te rijden op de motor.
    Daarnaast routes aanpassen via een browser FireFox, Safarie, Chrome is toch geen enkel probleem ? Op een iPad, of kleine MacBook Air, ...

    2x Navigation Next for riding your motorbike.
    In addition, adjusting routes via a FireFox, Safari or Chrome browser is no problem at all, right? On an iPad or small MacBook Air, etc.

    2x Navigation Next pour rouler à moto.
    De plus, modifier les itinéraires via un navigateur FireFox, Safari ou Chrome ne pose aucun problème, n'est-ce pas ? Sur un iPad, un petit MacBook Air, ...

    2x Navigation Next zum Motorradfahren.
    Außerdem ist es doch kein Problem, Routen über einen Browser wie Firefox, Safari oder Chrome anzupassen, oder? Auf einem iPad oder einem kleinen MacBook Air ...

    R1300GS Adv BlackPanther BMW, Apple MacPro 7.1, Carpe Iter V4c, ervaring met TTR550, ZumoXT2, Navigator VI, iPhone 12 MAX

    Cleoundefined 1 Reply Last reply
    0
    • AWDC LAOundefined AWDC LAO

      @Cleo
      2x Navigation Next om te rijden op de motor.
      Daarnaast routes aanpassen via een browser FireFox, Safarie, Chrome is toch geen enkel probleem ? Op een iPad, of kleine MacBook Air, ...

      2x Navigation Next for riding your motorbike.
      In addition, adjusting routes via a FireFox, Safari or Chrome browser is no problem at all, right? On an iPad or small MacBook Air, etc.

      2x Navigation Next pour rouler à moto.
      De plus, modifier les itinéraires via un navigateur FireFox, Safari ou Chrome ne pose aucun problème, n'est-ce pas ? Sur un iPad, un petit MacBook Air, ...

      2x Navigation Next zum Motorradfahren.
      Außerdem ist es doch kein Problem, Routen über einen Browser wie Firefox, Safari oder Chrome anzupassen, oder? Auf einem iPad oder einem kleinen MacBook Air ...

      Cleoundefined Offline
      Cleoundefined Offline
      Cleo
      wrote last edited by Cleo
      #38

      @AWDC-LAO said in Statement about device limit:

      @Cleo
      2x Navigation Next om te rijden op de motor.
      Daarnaast routes aanpassen via een browser FireFox, Safarie, Chrome is toch geen enkel probleem ? Op een iPad, of kleine MacBook Air, ...

      2x Navigation Next for riding your motorbike.
      In addition, adjusting routes via a FireFox, Safari or Chrome browser is no problem at all, right? On an iPad or small MacBook Air, etc.

      2x Navigation Next pour rouler à moto.
      De plus, modifier les itinéraires via un navigateur FireFox, Safari ou Chrome ne pose aucun problème, n'est-ce pas ? Sur un iPad, un petit MacBook Air, ...

      2x Navigation Next zum Motorradfahren.
      Außerdem ist es doch kein Problem, Routen über einen Browser wie Firefox, Safari oder Chrome anzupassen, oder? Auf einem iPad oder einem kleinen MacBook Air ...

      You can work around a lot everybody has diverencend wishes. If i can get extra licenses and want to pay for it is a nice bussinesscase for the Next app and get more freedom the easy way. More licenses is nothing new in the bussines. But let Myrouteapp cook some nice features and we will see what the feature bring.

      AWDC LAOundefined 1 Reply Last reply
      0
      • AWDC LAOundefined Offline
        AWDC LAOundefined Offline
        AWDC LAO
        wrote last edited by
        #39

        I have 2x GOLD and 2x NN 😉

        R1300GS Adv BlackPanther BMW, Apple MacPro 7.1, Carpe Iter V4c, ervaring met TTR550, ZumoXT2, Navigator VI, iPhone 12 MAX

        1 Reply Last reply
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        • Corjan Meijerinkundefined Corjan Meijerink

          Hi all! 👋

          Next week we will have a quick update to improve some minor issues caused by changes regarding the device limit. So this won't be the "big" next update (5.1) but just a very minor one.

          Anyway, regardless of that update we already were able to make some adjustment to the device limit logic. The following therefore does not require an app update. The change we made is that if you are blocked because of too many device, we only block your new devices. Meaning the original 2 devices you used will still be accessible. We received some feedback of users getting accidentally blocked and where they understood our rational I believe they all made a very valid point that being blocked out on all devices is a bit excessive. Hence, we've made this change 😃

          Overall we are extremely happy with the device limit feature as motorclubs / companies using one license for literally 40 people have already been blocked. This now results in them either buying the appropriate amount of licenses or simply disliking us 😉 This is still the preferred approach over raising prices for everyone to cover the costs of those abusing a single license.

          We are truly sorry for any inconvenience this has caused to legitimate users who just like to use more devices.

          Cheers,
          Corjan

          Brian McGundefined Offline
          Brian McGundefined Offline
          Brian McG
          wrote last edited by
          #40

          @Corjan-Meijerink said in Statement about device limit:

          as motorclubs / companies using one license for literally 40 people

          that is one serious level of taking the piss so can fully understand why something had to be done

          BlackView BV7100, Android 12
          Normaly navigate Routes in Offline mode with Offline Maps

          1 Reply Last reply
          0
          • Ralph Janssenundefined Offline
            Ralph Janssenundefined Offline
            Ralph Janssen
            wrote last edited by
            #41

            I had the same problem. Mostly on weekends away with my wife, I use three (sometimes four) devices.

            Other (big tech) companies use the same principle, and I understand why MRA made this decision — especially because of the ***** who used more than 40 devices on one account. I really don’t understand that kind of behavior.

            For me, it’s not about the money. I don’t mind paying for a product like MRA. I use it a lot, and especially with the NN, I use it even more than before. For me, it’s more about the user experience. I don’t want to create multiple accounts.

            So I think I did the best thing you can do in this case: create a support ticket. Explain your situation, and maybe they have a solution.

            And they gave me a very good solution!

            Triumph Tiger 800 Xrt 2020
            Yamaha tracer 700 (wifes bike)
            Using MRA next on Samsung A35 & OnePlus & DooGee T20 mini tablet

            Drove a Yamaha TDM850 1998
            Used TomTom 6000 & Garmin devices with MRA

            Peter Zehentreiterundefined 1 Reply Last reply
            0
            • Ralph Janssenundefined Ralph Janssen

              I had the same problem. Mostly on weekends away with my wife, I use three (sometimes four) devices.

              Other (big tech) companies use the same principle, and I understand why MRA made this decision — especially because of the ***** who used more than 40 devices on one account. I really don’t understand that kind of behavior.

              For me, it’s not about the money. I don’t mind paying for a product like MRA. I use it a lot, and especially with the NN, I use it even more than before. For me, it’s more about the user experience. I don’t want to create multiple accounts.

              So I think I did the best thing you can do in this case: create a support ticket. Explain your situation, and maybe they have a solution.

              And they gave me a very good solution!

              Peter Zehentreiterundefined Offline
              Peter Zehentreiterundefined Offline
              Peter Zehentreiter
              wrote last edited by
              #42

              @Ralph-Janssen said in Statement about device limit:

              And they gave me a very good solution!

              Same here...I wrote an E-Mail to the support.
              Got an offer which I confirmed.
              Can now use 4 Devices...I am super happy.

              BMW R 1250 GS
              MRA Navigation & SilverFox C1 Controller
              BMW Connected Ride Cradle
              Wunderlich USB Ladebox mit Quadlock
              Pixel 9 "online"
              SPC Universal mount
              Motorola Edge 40 "offline"
              Sena SLR 3
              Sena 50 R

              1 Reply Last reply
              2
              • Martin Wilckeundefined Offline
                Martin Wilckeundefined Offline
                Martin Wilcke
                wrote last edited by
                #43

                Same here - purchased an additional licence at a very fair price point.
                My device limit is set to 4, all good, thanks to Corjan and Lisanne!

                1 Reply Last reply
                2
                • Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote last edited by
                  #44

                  Happy to help 🙂

                  1 Reply Last reply
                  4
                  • Cleoundefined Cleo

                    @AWDC-LAO said in Statement about device limit:

                    @Cleo
                    2x Navigation Next om te rijden op de motor.
                    Daarnaast routes aanpassen via een browser FireFox, Safarie, Chrome is toch geen enkel probleem ? Op een iPad, of kleine MacBook Air, ...

                    2x Navigation Next for riding your motorbike.
                    In addition, adjusting routes via a FireFox, Safari or Chrome browser is no problem at all, right? On an iPad or small MacBook Air, etc.

                    2x Navigation Next pour rouler à moto.
                    De plus, modifier les itinéraires via un navigateur FireFox, Safari ou Chrome ne pose aucun problème, n'est-ce pas ? Sur un iPad, un petit MacBook Air, ...

                    2x Navigation Next zum Motorradfahren.
                    Außerdem ist es doch kein Problem, Routen über einen Browser wie Firefox, Safari oder Chrome anzupassen, oder? Auf einem iPad oder einem kleinen MacBook Air ...

                    You can work around a lot everybody has diverencend wishes. If i can get extra licenses and want to pay for it is a nice bussinesscase for the Next app and get more freedom the easy way. More licenses is nothing new in the bussines. But let Myrouteapp cook some nice features and we will see what the feature bring.

                    AWDC LAOundefined Offline
                    AWDC LAOundefined Offline
                    AWDC LAO
                    wrote last edited by
                    #45

                    @Cleo it's an investment the more they can spend money for this beautiful software, the more we can take advantage for nice adventures on the motorcycle in the scenic landscapes !

                    R1300GS Adv BlackPanther BMW, Apple MacPro 7.1, Carpe Iter V4c, ervaring met TTR550, ZumoXT2, Navigator VI, iPhone 12 MAX

                    1 Reply Last reply
                    2
                    • Cleoundefined Offline
                      Cleoundefined Offline
                      Cleo
                      wrote last edited by
                      #46

                      Look likes i there is a possible to get more licenses i will send an e-mail to support

                      Peter Zehentreiterundefined 1 Reply Last reply
                      0
                      • Cleoundefined Cleo

                        Look likes i there is a possible to get more licenses i will send an e-mail to support

                        Peter Zehentreiterundefined Offline
                        Peter Zehentreiterundefined Offline
                        Peter Zehentreiter
                        wrote last edited by
                        #47

                        @Cleo Yep...just ask for an additional account and you'll get an offer from the Developer.

                        BMW R 1250 GS
                        MRA Navigation & SilverFox C1 Controller
                        BMW Connected Ride Cradle
                        Wunderlich USB Ladebox mit Quadlock
                        Pixel 9 "online"
                        SPC Universal mount
                        Motorola Edge 40 "offline"
                        Sena SLR 3
                        Sena 50 R

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