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Problema Car play

Scheduled Pinned Locked Moved [App] Android Auto & CarPlay
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  • Con Hennekensundefined Con Hennekens

    In another thread I was reminded on a simple trick to rule out problems with AA/CP built-in GPS units. It might be worth to see what it does in your specific problem cases @Lluis-Arasanz, @b0hd1, @Adrian-Avram and possibly others

    In Android system settings goto Apps - All Apps - search for Android Auto - tap Android Auto - Permissions - tap Location - Disable this permission - go back yo your main screen - force close the MRA app and reopen it

    There is most likely a similar option for iPhones and CarPlay, but I am not familiar with those. I know this sounds counterintuitive, but bear with me. The idea behind this, is that Android Auto loses it's permission to use the AA/CP built in GPS, the MRA app will automatically fall back to using your phone's GPS. Let's see what it does after this, if no improvement, reverse the setting. Personally I do this, because my Ford Sync3 headend does not communicate speed information correctly. We have seen all kinds of crazy stuff happening due to faulty communication by some AA/CP devices, up to driving backwards completely. And yes, often other apps work correctly, but they have hundreds of developers hunting for workarounds. MRA does not 😉

    Lluis Arasanzundefined Offline
    Lluis Arasanzundefined Offline
    Lluis Arasanz
    wrote last edited by
    #29

    @Con-Hennekens said in Problema Car play:

    In another thread I was reminded on a simple trick to rule out problems with AA/CP built-in GPS units. It might be worth to see what it does in your specific problem cases @Lluis-Arasanz, @b0hd1, @Adrian-Avram and possibly others

    Take for sure I'll test this.

    But, have you noted that this reply is someone we expect to have?

    This one, even in case not working for us,

    • explain how AA uses Location,
    • address a workaround for AA Aplications
    • and why, even if this workarond sounds "bad", must be taken into account.

    This kind of answers is what I expect from an Alpha Tester. Great!

    Regards!!!

    Lluis Arasanz

    • BMW F750GS
      MotoMediaLink HW Interface for BMW's WonderWheel device
    • Samsung A14 with Beta MyRoute-App (primary bike use)
      Tasker and MMLink SW for Android App Control
    • iPhone 14 with Beta MyRoute-App (personal and primary CP use)
    1 Reply Last reply
    1
    • Con Hennekensundefined Con Hennekens

      In another thread I was reminded on a simple trick to rule out problems with AA/CP built-in GPS units. It might be worth to see what it does in your specific problem cases @Lluis-Arasanz, @b0hd1, @Adrian-Avram and possibly others

      In Android system settings goto Apps - All Apps - search for Android Auto - tap Android Auto - Permissions - tap Location - Disable this permission - go back yo your main screen - force close the MRA app and reopen it

      There is most likely a similar option for iPhones and CarPlay, but I am not familiar with those. I know this sounds counterintuitive, but bear with me. The idea behind this, is that Android Auto loses it's permission to use the AA/CP built in GPS, the MRA app will automatically fall back to using your phone's GPS. Let's see what it does after this, if no improvement, reverse the setting. Personally I do this, because my Ford Sync3 headend does not communicate speed information correctly. We have seen all kinds of crazy stuff happening due to faulty communication by some AA/CP devices, up to driving backwards completely. And yes, often other apps work correctly, but they have hundreds of developers hunting for workarounds. MRA does not 😉

      b0hd1undefined Online
      b0hd1undefined Online
      b0hd1
      wrote last edited by
      #30

      @Con-Hennekens Yes sir!! Now that's more like it!!! This is what I call trying to provide solutions and making valuable contributions. Bravo. I'll try it this afternoon. I have a trip of just over an hour and I'll be able to run several tests. I'll let you know the results.

      Thanks again.

      Creador y admin. de los mayores grupos de MRa.
      https://t.me/MRa_by_b0hd1
      https://www.myrouteapp.com/group/messages/7007
      YouTube: @demco17
      Ex-routexpert, actual beta tester y experto en MRa
      Creador de tutoriales, manuales y formador experto de usuarios MRa

      1 Reply Last reply
      1
      • Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote last edited by
        #31

        Thanks guys, mind you I have never intended a mud sling conversation. I think I am contributing positively to this community an almost insane amount. Then when someone claims me to be negative or narrowminded, I simply think that's not true and can get a little defensive about it. Please keep in mind that all alpha testers are volunteers and get nothing out of it, except great appreciation from MRA, it's devs and hopefully from the community.

        I am curious to the outcome of your testing.

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

        b0hd1undefined 2 Replies Last reply
        4
        • Con Hennekensundefined Con Hennekens

          Thanks guys, mind you I have never intended a mud sling conversation. I think I am contributing positively to this community an almost insane amount. Then when someone claims me to be negative or narrowminded, I simply think that's not true and can get a little defensive about it. Please keep in mind that all alpha testers are volunteers and get nothing out of it, except great appreciation from MRA, it's devs and hopefully from the community.

          I am curious to the outcome of your testing.

          b0hd1undefined Online
          b0hd1undefined Online
          b0hd1
          wrote last edited by
          #32

          @Con-Hennekens I think I've also put you on the defensive, and I apologize. Look at my signature. For over five years, I've had a Telegram group dedicated exclusively to MRA with more than 500 members, in addition to over 1,000 followers on the MRA web group. So we're all in the same boat!

          Creador y admin. de los mayores grupos de MRa.
          https://t.me/MRa_by_b0hd1
          https://www.myrouteapp.com/group/messages/7007
          YouTube: @demco17
          Ex-routexpert, actual beta tester y experto en MRa
          Creador de tutoriales, manuales y formador experto de usuarios MRa

          Con Hennekensundefined 1 Reply Last reply
          1
          • b0hd1undefined b0hd1

            @Con-Hennekens I think I've also put you on the defensive, and I apologize. Look at my signature. For over five years, I've had a Telegram group dedicated exclusively to MRA with more than 500 members, in addition to over 1,000 followers on the MRA web group. So we're all in the same boat!

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote last edited by
            #33

            @b0hd1 said in Problema Car play:

            So we're all in the same boat!

            We certainly are! 😉

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

            1 Reply Last reply
            0
            • Rob Verhoeffundefined Offline
              Rob Verhoeffundefined Offline
              Rob Verhoeff
              Alpha tester
              wrote last edited by
              #34

              Managed to get my hands on a Bluetooth dongle (Buddy Play 2) today. I’ve pushed the app to its limits wherever I could, and while driving a route and an A2B, I didn’t encounter any issues.

              BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
              iOS on iPhone 13 & 16 (mounted on Quadlock)
              Apple CarPlay in VW T-Roc (wired)
              Routelab on MacBook Air & iMac (Tahoe & Ventura)

              b0hd1undefined 1 Reply Last reply
              -1
              • Rob Verhoeffundefined Rob Verhoeff

                Managed to get my hands on a Bluetooth dongle (Buddy Play 2) today. I’ve pushed the app to its limits wherever I could, and while driving a route and an A2B, I didn’t encounter any issues.

                b0hd1undefined Online
                b0hd1undefined Online
                b0hd1
                wrote last edited by b0hd1
                #35

                @Rob-Verhoeff You're so lucky. Others with air conditioning are still having problems. I've attached a photo from right now with my car stopped. Look at the speed it's showing. The screen is completely frozen...

                Creador y admin. de los mayores grupos de MRa.
                https://t.me/MRa_by_b0hd1
                https://www.myrouteapp.com/group/messages/7007
                YouTube: @demco17
                Ex-routexpert, actual beta tester y experto en MRa
                Creador de tutoriales, manuales y formador experto de usuarios MRa

                Rob Verhoeffundefined 1 Reply Last reply
                0
                • Con Hennekensundefined Con Hennekens

                  Thanks guys, mind you I have never intended a mud sling conversation. I think I am contributing positively to this community an almost insane amount. Then when someone claims me to be negative or narrowminded, I simply think that's not true and can get a little defensive about it. Please keep in mind that all alpha testers are volunteers and get nothing out of it, except great appreciation from MRA, it's devs and hopefully from the community.

                  I am curious to the outcome of your testing.

                  b0hd1undefined Online
                  b0hd1undefined Online
                  b0hd1
                  wrote last edited by b0hd1
                  #36

                  @Con-Hennekens It didn't work. It keeps freezing. 😑 https://youtu.be/4SKGopQtn94?si=XQuD7SNHonuQv_rq

                  Creador y admin. de los mayores grupos de MRa.
                  https://t.me/MRa_by_b0hd1
                  https://www.myrouteapp.com/group/messages/7007
                  YouTube: @demco17
                  Ex-routexpert, actual beta tester y experto en MRa
                  Creador de tutoriales, manuales y formador experto de usuarios MRa

                  1 Reply Last reply
                  0
                  • b0hd1undefined b0hd1

                    @Rob-Verhoeff You're so lucky. Others with air conditioning are still having problems. I've attached a photo from right now with my car stopped. Look at the speed it's showing. The screen is completely frozen...

                    Rob Verhoeffundefined Offline
                    Rob Verhoeffundefined Offline
                    Rob Verhoeff
                    Alpha tester
                    wrote last edited by
                    #37

                    @b0hd1 I don’t quite understand what air conditioning has to do with how the app works... Perhaps you could write down the exact steps, point by point, that lead to your screen freezing. I’ll then try to reproduce the issue.
                    I’m unable to play the video you posted...

                    BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                    iOS on iPhone 13 & 16 (mounted on Quadlock)
                    Apple CarPlay in VW T-Roc (wired)
                    Routelab on MacBook Air & iMac (Tahoe & Ventura)

                    b0hd1undefined 1 Reply Last reply
                    1
                    • Rob Verhoeffundefined Rob Verhoeff

                      @b0hd1 I don’t quite understand what air conditioning has to do with how the app works... Perhaps you could write down the exact steps, point by point, that lead to your screen freezing. I’ll then try to reproduce the issue.
                      I’m unable to play the video you posted...

                      b0hd1undefined Online
                      b0hd1undefined Online
                      b0hd1
                      wrote last edited by b0hd1
                      #38

                      @Rob-Verhoeff Hehe. The spell checker changed AA (Android Auto) to air conditioning... In the video, you can see MRa frozen and Osmand working. It's that simple.
                      For my part, I'm refraining from further testing and debate. It's 100% clear that MRA doesn't work reliably on Android Auto. We'll wait for the development team to find a solution.
                      Please @Corjan-Meijerink

                      Regards

                      Creador y admin. de los mayores grupos de MRa.
                      https://t.me/MRa_by_b0hd1
                      https://www.myrouteapp.com/group/messages/7007
                      YouTube: @demco17
                      Ex-routexpert, actual beta tester y experto en MRa
                      Creador de tutoriales, manuales y formador experto de usuarios MRa

                      Marinus van Deudekomundefined 1 Reply Last reply
                      1
                      • b0hd1undefined b0hd1

                        @Rob-Verhoeff Hehe. The spell checker changed AA (Android Auto) to air conditioning... In the video, you can see MRa frozen and Osmand working. It's that simple.
                        For my part, I'm refraining from further testing and debate. It's 100% clear that MRA doesn't work reliably on Android Auto. We'll wait for the development team to find a solution.
                        Please @Corjan-Meijerink

                        Regards

                        Marinus van Deudekomundefined Offline
                        Marinus van Deudekomundefined Offline
                        Marinus van Deudekom
                        RouteXpert
                        wrote last edited by
                        #39

                        @b0hd1 let me say that I truely believe that in YOUR case MRA doesn’t work perfectie with YOUR AA device. We’ve that in more combinations of devices. Your statement that MRA is 100% not reliable is absolutely not correct.
                        In MY experiance it’s 99,5% reliable. The half % comming from the one update introducing the Free ride mode witch caused my AA to freeze up completely, witch Corjan fixed that same day.

                        Honda Goldwing GL1500,
                        Honda Silverwing GL 650
                        DMD2 T865X 8 inch Android tablet using MRA next for navigation
                        Garmin XT sold
                        Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                        Lluis Arasanzundefined b0hd1undefined 2 Replies Last reply
                        -2
                        • Marinus van Deudekomundefined Marinus van Deudekom

                          @b0hd1 let me say that I truely believe that in YOUR case MRA doesn’t work perfectie with YOUR AA device. We’ve that in more combinations of devices. Your statement that MRA is 100% not reliable is absolutely not correct.
                          In MY experiance it’s 99,5% reliable. The half % comming from the one update introducing the Free ride mode witch caused my AA to freeze up completely, witch Corjan fixed that same day.

                          Lluis Arasanzundefined Offline
                          Lluis Arasanzundefined Offline
                          Lluis Arasanz
                          wrote last edited by
                          #40

                          @Marinus-van-Deudekom said in Problema Car play:

                          @b0hd1 let me say that I truely believe that in YOUR case MRA doesn’t work perfectie with YOUR AA device. We’ve that in more combinations of devices. Your statement that MRA is 100% not reliable is absolutely not correct.

                          @Marinus-van-Deudekom I can confirm also that MRA doesn't work on two of my devices with my CP/AA device.

                          Perhaps, this 99,5% is not so high as you expects.

                          Lluis Arasanz

                          • BMW F750GS
                            MotoMediaLink HW Interface for BMW's WonderWheel device
                          • Samsung A14 with Beta MyRoute-App (primary bike use)
                            Tasker and MMLink SW for Android App Control
                          • iPhone 14 with Beta MyRoute-App (personal and primary CP use)
                          1 Reply Last reply
                          1
                          • Marinus van Deudekomundefined Marinus van Deudekom

                            @b0hd1 let me say that I truely believe that in YOUR case MRA doesn’t work perfectie with YOUR AA device. We’ve that in more combinations of devices. Your statement that MRA is 100% not reliable is absolutely not correct.
                            In MY experiance it’s 99,5% reliable. The half % comming from the one update introducing the Free ride mode witch caused my AA to freeze up completely, witch Corjan fixed that same day.

                            b0hd1undefined Online
                            b0hd1undefined Online
                            b0hd1
                            wrote last edited by b0hd1
                            #41

                            @Marinus-van-Deudekom I know exactly what I'm saying. It doesn't work reliably with wireless Android Auto. 100% demonstrable, as many times as necessary, on different devices. As I said, I won't do any more testing or engage in any more debate. I'm available to @Corjan-Meijerink for any testing he needs, just as I and my group of over 1000 users have done for the past 5 years. Quietly, but with a lot of hard work. Regards.

                            Creador y admin. de los mayores grupos de MRa.
                            https://t.me/MRa_by_b0hd1
                            https://www.myrouteapp.com/group/messages/7007
                            YouTube: @demco17
                            Ex-routexpert, actual beta tester y experto en MRa
                            Creador de tutoriales, manuales y formador experto de usuarios MRa

                            1 Reply Last reply
                            1
                            • b0hd1undefined Online
                              b0hd1undefined Online
                              b0hd1
                              wrote last edited by
                              #42

                              Seguimos haciendo pruebas con diferentes combinaciones de:

                              • Smartphone
                              • Versión de Android
                              • Carplay
                              • Configuración smartphone
                              • Configuración Myrouteapp

                              Encontraremos el error. No nos rendimos. 😎

                              Creador y admin. de los mayores grupos de MRa.
                              https://t.me/MRa_by_b0hd1
                              https://www.myrouteapp.com/group/messages/7007
                              YouTube: @demco17
                              Ex-routexpert, actual beta tester y experto en MRa
                              Creador de tutoriales, manuales y formador experto de usuarios MRa

                              1 Reply Last reply
                              1
                              • Con Hennekensundefined Con Hennekens

                                @Adrian-Avram said in Problema Car play:

                                The developers seem more focused on adding new features than on fixing this fundamental problem.

                                I'd like to add that "this problem" is fundamental for less people each version. The amount of people having problems has decreased drastically over the last few versions, so in all honesty you cannot claim that nothing has been done about it.

                                @Adrian-Avram said in Problema Car play:

                                I’m not willing to risk mounting a phone worth over €1,000 on the handlebars just to use MyRoute App.

                                No, I would certainly not advise that, I do not even put my 2 years old €600 phone on my handlebar. Instead I buy a fully rugged phone for €250 instead of some twice as expensive AA/CP device 😉 and be done with it.

                                Jan 50undefined Offline
                                Jan 50undefined Offline
                                Jan 50
                                wrote last edited by
                                #43

                                @Con-Hennekens said in Problema Car play:

                                I'd like to add that "this problem" is fundamental for less people each version. The amount of people having problems has decreased drastically over the last few versions, so in all honesty you cannot claim that nothing has been done about it.

                                I don't think this is entirely true... I am a user from the start and there where and stil are many problems with AA/CP version. It's just that a lot of people are tired of keep on complaining. The team is working hard but i still think a lot of effort goes to new functions which are not really needed. But stability is underestamited. I still have a ticket open and it's just not answerd. I think te app has a lot to offer and could be awsome, but for now it's just not stable enough to use with AA.

                                In my ticket i also send a lot of input with test information and i really think a lot has to do with the processor capacity in a phone, related to heating up when charging which slows down the processor. This results in a instable communication with the AA/CP software and results un unstability. I think if the software would be able to use less CPU cycles, and as a result generates less heat in the phone a lot of unstability issues will be resolved.

                                But, still the app on just the phone is great and the team has a really great navigation app. If it just was.....

                                1 Reply Last reply
                                1
                                • Con Hennekensundefined Offline
                                  Con Hennekensundefined Offline
                                  Con Hennekens
                                  Alpha tester
                                  wrote last edited by
                                  #44

                                  You may think what you want, but I don't think you have the data needed to sustain your claim. If the problem was as easy as processor capacity, it would most likely be solved by now.

                                  What could be an interesting test case, also for @b0hd1 if he is willing to listen to a non-staff forum member, is to try identical test procedures with HERE's own WeGo app. This app is based on the same SDK. if test results are comparable with WeGo, the problem could be part of the SDK or underlying platform.

                                  Over the last days I have been testing lack of cell signal by emulating that through the flightmode. AA (wireless) has been rock solid for me. Also I learned that the automatic switching between online and temporary off-line mode in the app is much much faster than before (since v5). Whenever something changes in the network, an internet test is conducted, and temporary offline mode is switched on or off accordingly. In earlier versions such a test was only done at a recalculation. But anyhow, this lack of data does not seem to influence AA stability for me.

                                  I am just an enthusiastic MRA user, and hope you will be one too!

                                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                  Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                                  b0hd1undefined 1 Reply Last reply
                                  0
                                  • Con Hennekensundefined Con Hennekens

                                    You may think what you want, but I don't think you have the data needed to sustain your claim. If the problem was as easy as processor capacity, it would most likely be solved by now.

                                    What could be an interesting test case, also for @b0hd1 if he is willing to listen to a non-staff forum member, is to try identical test procedures with HERE's own WeGo app. This app is based on the same SDK. if test results are comparable with WeGo, the problem could be part of the SDK or underlying platform.

                                    Over the last days I have been testing lack of cell signal by emulating that through the flightmode. AA (wireless) has been rock solid for me. Also I learned that the automatic switching between online and temporary off-line mode in the app is much much faster than before (since v5). Whenever something changes in the network, an internet test is conducted, and temporary offline mode is switched on or off accordingly. In earlier versions such a test was only done at a recalculation. But anyhow, this lack of data does not seem to influence AA stability for me.

                                    b0hd1undefined Online
                                    b0hd1undefined Online
                                    b0hd1
                                    wrote last edited by
                                    #45

                                    @Con-Hennekens Como comentaba en un post anterior, estamos haciendo diferentes pruebas modificando las siguientes variables:
                                    Smartphone
                                    Versión de Android
                                    Carplay
                                    Configuración smartphone
                                    Configuración Myrouteapp

                                    y reportando directamente al staff técnico.

                                    Saludos.

                                    Creador y admin. de los mayores grupos de MRa.
                                    https://t.me/MRa_by_b0hd1
                                    https://www.myrouteapp.com/group/messages/7007
                                    YouTube: @demco17
                                    Ex-routexpert, actual beta tester y experto en MRa
                                    Creador de tutoriales, manuales y formador experto de usuarios MRa

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