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Unable to calculate route

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Aiello antoninoundefined Aiello antonino

    Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

    Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    Alpha tester
    wrote last edited by
    #23

    @Aiello-antonino, another thing to check is if you really have ALL segments of the needed maps offline. Sometimes it happens when a map update is interrupted, that some segments are skipped. So check your maps, and see if ALL needed segments have a checkmark.

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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    • Aiello antoninoundefined Aiello antonino

      Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

      Peter Zehentreiterundefined Online
      Peter Zehentreiterundefined Online
      Peter Zehentreiter
      wrote last edited by
      #24

      @Aiello-antonino said in Unable to calculate route:

      Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

      Yes the route started after the information!

      And again the phone is completly offline, no simcard, no wifi.

      BMW R 1250 GS
      MRA Navigation & SilverFox C1 Controller
      BMW Connected Ride Cradle
      Wunderlich USB Ladebox mit Quadlock
      Pixel 9 "online"
      SPC Universal mount
      Motorola Edge 40 "offline"
      Sena SLR 3
      Sena 50 R

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      • Con Hennekensundefined Con Hennekens

        @Aiello-antonino said in Unable to calculate route:

        So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

        This is very explicitly NOT the case.
        I will not repeat all that has been said by others, but solely what I said myself earlier:

        It is not phone signal that is the problem here. You are probably too far away from any road for the app to decide where to start. Once you are at your bike or car, it will most likely just work. I get this also sometimes when in my backyard testing things.

        I regularly are confronted with this issue, when testing things from the couch or in my backyard with a too large distance from any road. Lack of GPS signal could probably also cause this, or being on an uncharted road. In reality, where you start a route from within your car or near your bike that is actually ON a road, this will not happen.

        Aiello antoninoundefined Online
        Aiello antoninoundefined Online
        Aiello antonino
        wrote last edited by Aiello antonino
        #25

        @Con-Hennekens As you say, however, it is not always like this, this is my route in Turkey, despite being very far, the 1º WP is igoumenitsa, the trip is calculated despite the ferry, and starting the navigation leaves... Yes, I don't understand what it can depend on, sometimes it works sometimes it doesn't... In the tests done I always had the maps downloaded on the device

        •  IMG_2806.jpeg elemento elenco
        Peter Zehentreiterundefined 1 Reply Last reply
        0
        • Aiello antoninoundefined Aiello antonino

          @Con-Hennekens As you say, however, it is not always like this, this is my route in Turkey, despite being very far, the 1º WP is igoumenitsa, the trip is calculated despite the ferry, and starting the navigation leaves... Yes, I don't understand what it can depend on, sometimes it works sometimes it doesn't... In the tests done I always had the maps downloaded on the device

          •  IMG_2806.jpeg elemento elenco
          Peter Zehentreiterundefined Online
          Peter Zehentreiterundefined Online
          Peter Zehentreiter
          wrote last edited by Peter Zehentreiter
          #26

          @Aiello-antonino Like Con mentioned, download Maps again, it could be that it looks like the maps are downloaded but during an interruption while downloading something went wrong with a map.

          In addition, have you set all the way points on the route "panoramic del vette" accurat on the line and did you test the route again?

          BMW R 1250 GS
          MRA Navigation & SilverFox C1 Controller
          BMW Connected Ride Cradle
          Wunderlich USB Ladebox mit Quadlock
          Pixel 9 "online"
          SPC Universal mount
          Motorola Edge 40 "offline"
          Sena SLR 3
          Sena 50 R

          Aiello antoninoundefined 1 Reply Last reply
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          • Peter Zehentreiterundefined Peter Zehentreiter

            @Aiello-antonino Like Con mentioned, download Maps again, it could be that it looks like the maps are downloaded but during an interruption while downloading something went wrong with a map.

            In addition, have you set all the way points on the route "panoramic del vette" accurat on the line and did you test the route again?

            Aiello antoninoundefined Online
            Aiello antoninoundefined Online
            Aiello antonino
            wrote last edited by Aiello antonino
            #27

            @Peter-Zehentreiter I haven't moved anything but it works...🤦🏼‍♂️

            Peter Zehentreiterundefined 1 Reply Last reply
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            • Aiello antoninoundefined Aiello antonino

              @Peter-Zehentreiter I haven't moved anything but it works...🤦🏼‍♂️

              Peter Zehentreiterundefined Online
              Peter Zehentreiterundefined Online
              Peter Zehentreiter
              wrote last edited by
              #28

              @Aiello-antonino Then everything's fine.

              Be glad you can at least drive when you feel like it.

              Here it's freezing cold, slippery as in an ice rink, and there are mountains of snow everywhere.

              BMW R 1250 GS
              MRA Navigation & SilverFox C1 Controller
              BMW Connected Ride Cradle
              Wunderlich USB Ladebox mit Quadlock
              Pixel 9 "online"
              SPC Universal mount
              Motorola Edge 40 "offline"
              Sena SLR 3
              Sena 50 R

              Aiello antoninoundefined 1 Reply Last reply
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              • Peter Zehentreiterundefined Peter Zehentreiter

                @Aiello-antonino Then everything's fine.

                Be glad you can at least drive when you feel like it.

                Here it's freezing cold, slippery as in an ice rink, and there are mountains of snow everywhere.

                Aiello antoninoundefined Online
                Aiello antoninoundefined Online
                Aiello antonino
                wrote last edited by
                #29

                @Peter-Zehentreiter Yes, I'm glad that everything is working... But I wonder why these problems... Also if it were to happen again and I'm in Turkey, for example, what and maybe I'll do this summer... It would be a big problem

                Peter Zehentreiterundefined 1 Reply Last reply
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                • Aiello antoninoundefined Aiello antonino

                  @Peter-Zehentreiter Yes, I'm glad that everything is working... But I wonder why these problems... Also if it were to happen again and I'm in Turkey, for example, what and maybe I'll do this summer... It would be a big problem

                  Peter Zehentreiterundefined Online
                  Peter Zehentreiterundefined Online
                  Peter Zehentreiter
                  wrote last edited by Peter Zehentreiter
                  #30

                  @Aiello-antonino A two-week data pass with 20 GB of data costs €29.95 >>>provider Telekom.

                  Das würde ich machen wenn ich in ein Land Reise wo kein Roaming funktioniert, da eine Internet Verbindung auch anderweitig immer sinnvoll ist.

                  Aber offline Navigation funktionierte bei mir bis dato immer!

                  Oops......Here in english

                  I would do that if I were traveling to a country where roaming doesn't work, as an internet connection is always useful in other ways too.

                  But offline navigation has never failed so far!

                  BMW R 1250 GS
                  MRA Navigation & SilverFox C1 Controller
                  BMW Connected Ride Cradle
                  Wunderlich USB Ladebox mit Quadlock
                  Pixel 9 "online"
                  SPC Universal mount
                  Motorola Edge 40 "offline"
                  Sena SLR 3
                  Sena 50 R

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                  • Aiello antoninoundefined Online
                    Aiello antoninoundefined Online
                    Aiello antonino
                    wrote last edited by Aiello antonino
                    #31

                    Of course I'll get a data SIM, I mean if I find myself in an area where there's no connection whatsoever...

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                    • Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote last edited by
                      #32

                      You can count on it the internet connection NOT being the culprit.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                      • Aiello antoninoundefined Online
                        Aiello antoninoundefined Online
                        Aiello antonino
                        wrote last edited by
                        #33

                        I don't know what to say... but I would like to understand exactly what the problem...it works now...not on Sunday...

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