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Unable to calculate route

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Peter Zehentreiterundefined Peter Zehentreiter

    @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

    Please try the following settings; they work perfectly for me.

    Im currently in Germany and the Route I opened is in Italy, without any problems.

    You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

    Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

    Aiello antoninoundefined Online
    Aiello antoninoundefined Online
    Aiello antonino
    wrote last edited by Aiello antonino
    #15

    @Peter-Zehentreiter can you please try this route?
    https://www.myrouteapp.com/it/social/route/12491866?mode=share

    1 Reply Last reply
    0
    • M. Schrijverundefined Offline
      M. Schrijverundefined Offline
      M. Schrijver
      Valued contributor
      wrote last edited by
      #16

      Try to use Car modus instead of Motorcycle modus. See what's happens

      (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

      Aiello antoninoundefined 1 Reply Last reply
      0
      • Aiello antoninoundefined Online
        Aiello antoninoundefined Online
        Aiello antonino
        wrote last edited by Aiello antonino
        #17

        I don't understand...now it's working perfectly as I thought it should be...

        1 Reply Last reply
        0
        • M. Schrijverundefined M. Schrijver

          Try to use Car modus instead of Motorcycle modus. See what's happens

          Aiello antoninoundefined Online
          Aiello antoninoundefined Online
          Aiello antonino
          wrote last edited by Aiello antonino
          #18

          @M.-Schrijver I didn't change anything and now it works...I don't know what to think...

          1 Reply Last reply
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          • Aiello antoninoundefined Online
            Aiello antoninoundefined Online
            Aiello antonino
            wrote last edited by Aiello antonino
            #19

            It's behaving very strangely. Although all the library's openings and paths are synced, it seems some aren't. The one I was trying earlier, which I linked to, started working, and I don't understand why. Now I'm trying to load others, but some work, and others don't... I just don't understand. I'll leave you with one that can't calculate the path at the moment. Could it be that I'm doing something wrong?
            https://www.myrouteapp.com/it/social/route/558376?

            Peter Zehentreiterundefined 1 Reply Last reply
            0
            • Aiello antoninoundefined Aiello antonino

              It's behaving very strangely. Although all the library's openings and paths are synced, it seems some aren't. The one I was trying earlier, which I linked to, started working, and I don't understand why. Now I'm trying to load others, but some work, and others don't... I just don't understand. I'll leave you with one that can't calculate the path at the moment. Could it be that I'm doing something wrong?
              https://www.myrouteapp.com/it/social/route/558376?

              Peter Zehentreiterundefined Online
              Peter Zehentreiterundefined Online
              Peter Zehentreiter
              wrote last edited by
              #20

              @Aiello-antonino Both routes you set up for us to test, work for me.

              However, for the route “Villach/panoramica delle vette,” there is a note that routes with off-road points only work online.

              I briefly checked your waypoints, and some of them are not correct on the line.

              When setting your waypoints, you should also make sure not to place them in the middle of an intersection or roundabout, but rather after them.

              Screenshot_20260113-051215.MyRoute-app.png Screenshot_20260113-051254.MyRoute-app.png Screenshot_20260113-051317.MyRoute-app.png Screenshot_20260113-051536.MyRoute-app.png Screenshot_20260113-051613.MyRoute-app.png Screenshot_20260113-051635.MyRoute-app.png Screenshot_20260113-051650.MyRoute-app.png Screenshot_20260113-051705.MyRoute-app.png

              BMW R 1250 GS
              MRA Navigation & SilverFox C1 Controller
              BMW Connected Ride Cradle
              Wunderlich USB Ladebox mit Quadlock
              Pixel 9 "online"
              SPC Universal mount
              Motorola Edge 40 "offline"
              Sena SLR 3
              Sena 50 R

              1 Reply Last reply
              0
              • Aiello antoninoundefined Online
                Aiello antoninoundefined Online
                Aiello antonino
                wrote last edited by Aiello antonino
                #21

                Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                Con Hennekensundefined Peter Zehentreiterundefined 2 Replies Last reply
                0
                • Aiello antoninoundefined Aiello antonino

                  So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

                  Con Hennekensundefined Online
                  Con Hennekensundefined Online
                  Con Hennekens
                  Alpha tester
                  wrote last edited by
                  #22

                  @Aiello-antonino said in Unable to calculate route:

                  So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

                  This is very explicitly NOT the case.
                  I will not repeat all that has been said by others, but solely what I said myself earlier:

                  It is not phone signal that is the problem here. You are probably too far away from any road for the app to decide where to start. Once you are at your bike or car, it will most likely just work. I get this also sometimes when in my backyard testing things.

                  I regularly are confronted with this issue, when testing things from the couch or in my backyard with a too large distance from any road. Lack of GPS signal could probably also cause this, or being on an uncharted road. In reality, where you start a route from within your car or near your bike that is actually ON a road, this will not happen.

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                  Aiello antoninoundefined 1 Reply Last reply
                  0
                  • Aiello antoninoundefined Aiello antonino

                    Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                    Con Hennekensundefined Online
                    Con Hennekensundefined Online
                    Con Hennekens
                    Alpha tester
                    wrote last edited by
                    #23

                    @Aiello-antonino, another thing to check is if you really have ALL segments of the needed maps offline. Sometimes it happens when a map update is interrupted, that some segments are skipped. So check your maps, and see if ALL needed segments have a checkmark.

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                    1 Reply Last reply
                    0
                    • Aiello antoninoundefined Aiello antonino

                      Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                      Peter Zehentreiterundefined Online
                      Peter Zehentreiterundefined Online
                      Peter Zehentreiter
                      wrote last edited by
                      #24

                      @Aiello-antonino said in Unable to calculate route:

                      Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                      Yes the route started after the information!

                      And again the phone is completly offline, no simcard, no wifi.

                      BMW R 1250 GS
                      MRA Navigation & SilverFox C1 Controller
                      BMW Connected Ride Cradle
                      Wunderlich USB Ladebox mit Quadlock
                      Pixel 9 "online"
                      SPC Universal mount
                      Motorola Edge 40 "offline"
                      Sena SLR 3
                      Sena 50 R

                      1 Reply Last reply
                      1
                      • Con Hennekensundefined Con Hennekens

                        @Aiello-antonino said in Unable to calculate route:

                        So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

                        This is very explicitly NOT the case.
                        I will not repeat all that has been said by others, but solely what I said myself earlier:

                        It is not phone signal that is the problem here. You are probably too far away from any road for the app to decide where to start. Once you are at your bike or car, it will most likely just work. I get this also sometimes when in my backyard testing things.

                        I regularly are confronted with this issue, when testing things from the couch or in my backyard with a too large distance from any road. Lack of GPS signal could probably also cause this, or being on an uncharted road. In reality, where you start a route from within your car or near your bike that is actually ON a road, this will not happen.

                        Aiello antoninoundefined Online
                        Aiello antoninoundefined Online
                        Aiello antonino
                        wrote last edited by Aiello antonino
                        #25

                        @Con-Hennekens As you say, however, it is not always like this, this is my route in Turkey, despite being very far, the 1º WP is igoumenitsa, the trip is calculated despite the ferry, and starting the navigation leaves... Yes, I don't understand what it can depend on, sometimes it works sometimes it doesn't... In the tests done I always had the maps downloaded on the device

                        •  IMG_2806.jpeg elemento elenco
                        Peter Zehentreiterundefined 1 Reply Last reply
                        0
                        • Aiello antoninoundefined Aiello antonino

                          @Con-Hennekens As you say, however, it is not always like this, this is my route in Turkey, despite being very far, the 1º WP is igoumenitsa, the trip is calculated despite the ferry, and starting the navigation leaves... Yes, I don't understand what it can depend on, sometimes it works sometimes it doesn't... In the tests done I always had the maps downloaded on the device

                          •  IMG_2806.jpeg elemento elenco
                          Peter Zehentreiterundefined Online
                          Peter Zehentreiterundefined Online
                          Peter Zehentreiter
                          wrote last edited by Peter Zehentreiter
                          #26

                          @Aiello-antonino Like Con mentioned, download Maps again, it could be that it looks like the maps are downloaded but during an interruption while downloading something went wrong with a map.

                          In addition, have you set all the way points on the route "panoramic del vette" accurat on the line and did you test the route again?

                          BMW R 1250 GS
                          MRA Navigation & SilverFox C1 Controller
                          BMW Connected Ride Cradle
                          Wunderlich USB Ladebox mit Quadlock
                          Pixel 9 "online"
                          SPC Universal mount
                          Motorola Edge 40 "offline"
                          Sena SLR 3
                          Sena 50 R

                          Aiello antoninoundefined 1 Reply Last reply
                          0
                          • Peter Zehentreiterundefined Peter Zehentreiter

                            @Aiello-antonino Like Con mentioned, download Maps again, it could be that it looks like the maps are downloaded but during an interruption while downloading something went wrong with a map.

                            In addition, have you set all the way points on the route "panoramic del vette" accurat on the line and did you test the route again?

                            Aiello antoninoundefined Online
                            Aiello antoninoundefined Online
                            Aiello antonino
                            wrote last edited by Aiello antonino
                            #27

                            @Peter-Zehentreiter I haven't moved anything but it works...🤦🏼‍♂️

                            Peter Zehentreiterundefined 1 Reply Last reply
                            0
                            • Aiello antoninoundefined Aiello antonino

                              @Peter-Zehentreiter I haven't moved anything but it works...🤦🏼‍♂️

                              Peter Zehentreiterundefined Online
                              Peter Zehentreiterundefined Online
                              Peter Zehentreiter
                              wrote last edited by
                              #28

                              @Aiello-antonino Then everything's fine.

                              Be glad you can at least drive when you feel like it.

                              Here it's freezing cold, slippery as in an ice rink, and there are mountains of snow everywhere.

                              BMW R 1250 GS
                              MRA Navigation & SilverFox C1 Controller
                              BMW Connected Ride Cradle
                              Wunderlich USB Ladebox mit Quadlock
                              Pixel 9 "online"
                              SPC Universal mount
                              Motorola Edge 40 "offline"
                              Sena SLR 3
                              Sena 50 R

                              Aiello antoninoundefined 1 Reply Last reply
                              0
                              • Peter Zehentreiterundefined Peter Zehentreiter

                                @Aiello-antonino Then everything's fine.

                                Be glad you can at least drive when you feel like it.

                                Here it's freezing cold, slippery as in an ice rink, and there are mountains of snow everywhere.

                                Aiello antoninoundefined Online
                                Aiello antoninoundefined Online
                                Aiello antonino
                                wrote last edited by
                                #29

                                @Peter-Zehentreiter Yes, I'm glad that everything is working... But I wonder why these problems... Also if it were to happen again and I'm in Turkey, for example, what and maybe I'll do this summer... It would be a big problem

                                Peter Zehentreiterundefined 1 Reply Last reply
                                0
                                • Aiello antoninoundefined Aiello antonino

                                  @Peter-Zehentreiter Yes, I'm glad that everything is working... But I wonder why these problems... Also if it were to happen again and I'm in Turkey, for example, what and maybe I'll do this summer... It would be a big problem

                                  Peter Zehentreiterundefined Online
                                  Peter Zehentreiterundefined Online
                                  Peter Zehentreiter
                                  wrote last edited by Peter Zehentreiter
                                  #30

                                  @Aiello-antonino A two-week data pass with 20 GB of data costs €29.95 >>>provider Telekom.

                                  Das würde ich machen wenn ich in ein Land Reise wo kein Roaming funktioniert, da eine Internet Verbindung auch anderweitig immer sinnvoll ist.

                                  Aber offline Navigation funktionierte bei mir bis dato immer!

                                  Oops......Here in english

                                  I would do that if I were traveling to a country where roaming doesn't work, as an internet connection is always useful in other ways too.

                                  But offline navigation has never failed so far!

                                  BMW R 1250 GS
                                  MRA Navigation & SilverFox C1 Controller
                                  BMW Connected Ride Cradle
                                  Wunderlich USB Ladebox mit Quadlock
                                  Pixel 9 "online"
                                  SPC Universal mount
                                  Motorola Edge 40 "offline"
                                  Sena SLR 3
                                  Sena 50 R

                                  1 Reply Last reply
                                  0
                                  • Aiello antoninoundefined Online
                                    Aiello antoninoundefined Online
                                    Aiello antonino
                                    wrote last edited by Aiello antonino
                                    #31

                                    Of course I'll get a data SIM, I mean if I find myself in an area where there's no connection whatsoever...

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