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  4. Search from AA Auto not working

Search from AA Auto not working

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • peha
    peha
    peha
    wrote on last edited by
    #1

    Since 5.2.1-488 (I think, possibly earlier), I cannot search for destinations via Android Auto devices - nothing is ever found (no results). If I do it at the smartphone, it works fine. Is this a known problem?

    BMW F 450 GS: AA with Carpuride W702BS Pro (via Samsung S22 Ultra)
    VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
    Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

    Marinus van Deudekom 1 Reply Last reply
    0
    • peha peha

      Since 5.2.1-488 (I think, possibly earlier), I cannot search for destinations via Android Auto devices - nothing is ever found (no results). If I do it at the smartphone, it works fine. Is this a known problem?

      Marinus van Deudekom
      Marinus van Deudekom
      Marinus van Deudekom
      RouteXpert
      wrote on last edited by
      #2

      @peha not with my AA screen in my Kia Niro

      Honda Goldwing GL1500,
      Honda Silverwing GL 650
      DMD2 T865X 8 inch Android tablet using MRA next for navigation
      Garmin XT sold
      Samsung S24FE mounted on a Quadlock and using Android Auto in my car

      peha 1 Reply Last reply
      0
      • Marinus van Deudekom Marinus van Deudekom

        @peha not with my AA screen in my Kia Niro

        peha
        peha
        peha
        wrote on last edited by
        #3

        @Marinus-van-Deudekom I see, thanks. It happens with both my Carpuride devices (so external Android Auto, not built-on) since some time; it has worked in the past and stopped working since one of the last updates. Maybe someone else has seen this, too. Or maybe there's something wrong with my setup (but nothing changed except Google's Android Auto updates and MRA updates).

        BMW F 450 GS: AA with Carpuride W702BS Pro (via Samsung S22 Ultra)
        VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
        Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

        Stevedo 6 0 1 Reply Last reply
        0
        • peha peha

          @Marinus-van-Deudekom I see, thanks. It happens with both my Carpuride devices (so external Android Auto, not built-on) since some time; it has worked in the past and stopped working since one of the last updates. Maybe someone else has seen this, too. Or maybe there's something wrong with my setup (but nothing changed except Google's Android Auto updates and MRA updates).

          Stevedo 6 0
          Stevedo 6 0
          Stevedo 6 0
          wrote on last edited by
          #4

          @peha said:

          @Marinus-van-Deudekom I see, thanks. It happens with both my Carpuride devices (so external Android Auto, not built-on) since some time; it has worked in the past and stopped working since one of the last updates. Maybe someone else has seen this, too. Or maybe there's something wrong with my setup (but nothing changed except Google's Android Auto updates and MRA updates).

          Hi @peha. I think your best bet is to raise a support ticket using the link in the top right-hand corner of this page - https://www.myrouteapp.com/support

          The fact that @marinus-van-deudekom does not have a problem with AA in his car in no way helps you fix your issue.

          1 Reply Last reply
          1
          • Oliver Harwardt 0
            Oliver Harwardt 0
            Oliver Harwardt 0
            wrote last edited by
            #5

            Hi, I've got the same issue. Search on an Android Auto Device (either my car or my Carpuride) gives no result.

            peha 1 Reply Last reply
            0
            • Oliver Harwardt 0 Oliver Harwardt 0

              Hi, I've got the same issue. Search on an Android Auto Device (either my car or my Carpuride) gives no result.

              peha
              peha
              peha
              wrote last edited by peha
              #6

              @Oliver-Harwardt-0 i have not investigated this further, but I think it has to do with the fact that the map is not "zoomed out enough" when using AA Auto; at least on my phone, I sometimes don't get results unless I zoom out more. I guess it has to do with the new way search has been implemented?

              I have not issued a ticket, yet, due to the lack of time to figure out what exactly the problem is (reproducibility) and describe it properly.

              BMW F 450 GS: AA with Carpuride W702BS Pro (via Samsung S22 Ultra)
              VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
              Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

              1 Reply Last reply
              0
              • Corjan Meijerink
                Corjan Meijerink
                Corjan Meijerink
                Developer
                wrote last edited by
                #7

                Fixed in update version 6

                peha 1 Reply Last reply
                1
                • Corjan Meijerink Corjan Meijerink

                  Fixed in update version 6

                  peha
                  peha
                  peha
                  wrote last edited by
                  #8

                  @Corjan-Meijerink Great to hear!

                  BMW F 450 GS: AA with Carpuride W702BS Pro (via Samsung S22 Ultra)
                  VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
                  Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

                  1 Reply Last reply
                  0

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