Black screen

[Ian Batterham]

My Pixel 10 Pro keeps getting a black screen when I try to open Myroute-app!
I have to "Force Stop" and restart app.

Anyone else having this bug?

[Peter Zehentreiter]

@Ian-Batterham I have the Pixel 9.
I am NOT experiencing this issue.

I would suggest clearing the cache, then completely uninstalling the app, turning the device off, turning it back on, and then reinstalling MRA.

Please try this and let us know if the problem still persists.

[Ian Batterham]

@Peter-Zehentreiter
I have performed all of your suggestions previously and unfortunately it has not fixed the problem.
As previously stated, there only fix is to force stop the app and restart.
Thank you for your time.

[Peter Zehentreiter]

@Ian-Batterham Has it ever worked on this phone, or has the error been occurring since the last update?

[Ian Batterham]

@Peter-Zehentreiter
It has always worked perfectly for the last year and only the last few weeks has it been problematic.
I have just tried the app and got the black screen. So rather than force stop, I cleared data and cache and it came back normal.
I will see what happens later today.
Thanks you.