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Volume not restored after announcement

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Anonymouse Offline
    Anonymouse Offline
    Anonymouse
    wrote last edited by
    #1

    Just logging this, although it happens so infrequently that I doubt it will get too high on the priority list.

    The music volume on my iPhone is decreased temporarily while MRA makes an announcement (eg upcoming turning), and restored to normal when the announcement is finished. On rare occasions the volume is NOT restored, resulting in barely audible music until the next MRA announcement fixes it.

    I have not identified any particular set of circumstances that cause this; and it has only occurred 0-1 times a day.

    Lluis Arasanz 1 Reply Last reply
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    • Stevedo 6 0 Offline
      Stevedo 6 0 Offline
      Stevedo 6 0
      wrote last edited by Stevedo 6 0
      #2

      Raise a support ticket. Link here: https://www.myrouteapp.com/support

      Click the button top right-hand side "New support ticket"

      It's really the only way to get things improved.

      1 Reply Last reply
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      • Anonymouse Anonymouse

        Just logging this, although it happens so infrequently that I doubt it will get too high on the priority list.

        The music volume on my iPhone is decreased temporarily while MRA makes an announcement (eg upcoming turning), and restored to normal when the announcement is finished. On rare occasions the volume is NOT restored, resulting in barely audible music until the next MRA announcement fixes it.

        I have not identified any particular set of circumstances that cause this; and it has only occurred 0-1 times a day.

        Lluis Arasanz Online
        Lluis Arasanz Online
        Lluis Arasanz
        wrote last edited by
        #3

        @Anonymouse

        Have you another app than makes "sound" on device, like a Radar Advisor?
        Sometimes when 2 apps loud music to make advices and both do it at same time, volume is not well restored. I've noted with Radarbot and MRA when playing music.

        Lluis Arasanz

        • BMW F750GS
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