Traffic Aware setting toggle greyed out

[Peter Burch 1 0]

Hi MRA Forum users,

First time poster here. I'm using MRA app on a Samsung Android phone (and Route Planner on Firefox browser).

An Internet search for the issue in the title (Traffic Aware button greyed-out) tells me that I need to have an active Navigation Next subscription for this setting to be active, but I have lifetime Gold & Navigation already.

Any ideas on how I can fix this, please?

Also, while I'm here (and to avoid a whole new thread), I find it annoying that, when I'm listening to a podcast while riding, the volume of the directional instructions is too loud and overrides the volume of the podcast so much that I can't understand any of it.

Is there a way to alter the balance of the app's volume versus the system volume setting. If not, perhaps it is something the app developers could work on including in a future update. Road closures were my big-bugbear until that got fixed, but this is the thing that annoys me most right now.

Thanks in advance for any advice or fixes.

[LennyO]

@Peter-Burch-1-0 Hi, Peter!
To your first question - can you access and navigate any route normally on theh App aside from the slider issue? If you can - I am not sure what's up.
If you can not - open the Web route planner, log in and click on Subscriptions to make sure that it lists both the Route planner and Navigation next. If you don't see the Navigation Next as purchased - open a support ticket. (Somehow it looks like your Nav subscription is not active).

On your phone, open the MRA App, tap your profile (upper right), scroll down and verify the App version. The latest for Android id 5.2.1-488.
As far as the volume issue - according to the development team the Android release 5.2.1-488 has dealt with volume issues. I did not verify the latest performance myself.
Personally I have an App on my Android called "Good Lock".
It has a section dedicated to setting individual volume levels to any and all the Apps you have.

Hope that helps.

[Peter Burch 1 0]

That help a lot LennyO, thank you very much.
Will return to this thread when I've had time to do all you suggest (including the Good Lock app).
Much appreciated.

[Nick Carthew]

@Peter-Burch-1-0 Your Traffic aware route calculation is greyed out because you have selected Offline navigation (top slider). The app cannot access the traffic information if it is offline.