wrong routing

[Christian Feurstein]

During my last trip a faced a wrong routing directly from a motorway down to a crossing street underneath the motorway. It was a frustrating wrong routing because I had to travel several km along the motorway till I could leave it to turn into the other direction again.
This was the routing the app wanted me to drive:

The circle marked turn is from the motorway down to the street below! It looks this way there. It wanted me to jump over the fence ...

[Rob Verhoeff]

@Christian-Feurstein Obviously a fault in the Here-card. You can submit a correction: https://mapfeedback.here.com/#/report

[nomko]

It really does look like a fault on the HERE map. I created the route in my route planner and got the same:

This happened when swithcing to OpenStreet map (OSM):

This looks correct to me.

And this happens when using the TomTom map:

Looks odd too.....

Use the link given by Rob to correct this.
HERE is a community driven map, so anyone can edit the map to the correct situation.

[Christian Feurstein]

Thanks, I used the link for this problem ...

[ErikMatthezing]

@nomko Yes it is, but the roads there are odd, you can not deviate from the road in that section. If you put via point 2 a bit higher up the road (up north) osm or tomtom will work and the route will be oke and not with that odd loop. Further up the road (north) there is a small side road, if you point to that road it will take the short and correct way.
It is a Here thing.

[John S Parry]

@erikmatthezing The following comment said everything:

"It is a Here thing"

HERE is notorious for sloppy maps and errant route calculations. I've posted several head-scratching situations over the past 2-years, and the best anyone could offer were creative workarounds. It's not MRA's fault, other than picking HERE as the base map for the Phone App in the first place.

This isn't to say that it happens all the time. But it happens enough to greatly reduce confidence in HERE use. I've got to the point where I use OSM as the base map in Routeplanner, and export the route GPX to my Garmin GPS devices for execution. The combination works great. BTW, MRA Routeplanner, in my opinion, is the finest route creation product in existence. If I had to choose between the numerous planners I use (Routeplanner, Basecamp, inRoute, OsmAnd) and reduce to only one, it would be Routeplanner, hands down. Being able to choose OSM as the base map makes that possible.

With respect to the totality of HERE mapping/routing issues, the good news is that there are usually workarounds to compensate. They tend to be awkward, but if you have to use HERE as the base, all is not lost.

[ErikMatthezing]

@John-S-Parry I plan my routes with Here map and then i compare it with tomtom/osm (i have gold membership) , most of the time it is ok with Here but sometimes not. Hence the compare, so i can change things if needed.
We had a street nearby our house that was blocked due to roadworks, my car navi showed it was blocked (here maps), but MRA next not. So it is a "strange" here thing

[John S Parry]

@ErikMatthezing The irony is that if you use Google Maps or Apple Maps, you wouldn't think (I certainly wouldn't) to verify the map against HERE, OSM, TomTom, etc. You accept the map/route is accurate and go on with your life. Somehow, we've come to believe that a checklist item in using HERE is to compare it against others maps for accuracy for everyday use.

It's reality. At the same time, it's not ideal, but an aspect of MRA that all users should understand.