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  4. Navigation stopped working during Tour

Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • guenniguenzelsenundefined guenniguenzelsen

    Is there any reaction from thr MRA team available? Is this bug at least known/recognized?

    Actually I can not use the APP, as it stops working after every disconnect from my Android Auto Screen.
    And it stops working on the Smartphone, not only the Android Auto Screen.

    Only way to bring it back to live is a full re-start of the phone.
    But after every break, photo-stop, railway crossing.....it's simply not usable.

    I purchased the APP for a 3 digit amount of Euros this season, but cannot use it, nor receive any help.

    Maybe this community is simply not the correct platform to adress my issue?

    I'm ready to provide any Informationen, log, whatsoever to fix the bug.

    Léon Hassingundefined Offline
    Léon Hassingundefined Offline
    Léon Hassing
    wrote on last edited by
    #18

    @guenniguenzelsen

    Quite often I had the same experience when using MRA NN on my AA device. Because of this I always have a second nav-app installed: TomTom Go or OSMAND. Lately I always stop the navigation when I have a break/stop. You do get a small window which asks if you want to cancel or proceed with the navigation. I leave that window open and before driving off I select the proceed option. Until now I didn't have the issue anymore. But I must say that I haven't done an extensive test yet.

    1 Reply Last reply
    1
    • guenniguenzelsenundefined Offline
      guenniguenzelsenundefined Offline
      guenniguenzelsen
      wrote on last edited by guenniguenzelsen
      #19

      Hi Léon
      Thanks for your workaround. Actually, I try to do it that way.
      But honestly, sometimes I just forget (last weekend when I had to wait at a railway-crossing for example).

      I'm looking for any response from the team now, if this issue is known and worked on, or if I can contribute anything.

      The season is starting full steam ahead and I want to use MRA. For this reason I've purchased the full lifetime for Navigation and Routeplanning.

      1 Reply Last reply
      0
      • Léon Hassingundefined Offline
        Léon Hassingundefined Offline
        Léon Hassing
        wrote on last edited by
        #20

        Yeah, that's why I hope that the new app version will arrive soon, since it should also have a lot of CP/AA improvements. Last news I have is that it should be available at the end of this month.

        1 Reply Last reply
        1
        • Raul Arteagaundefined Offline
          Raul Arteagaundefined Offline
          Raul Arteaga
          wrote on last edited by
          #21

          I am having the same experience. / Estoy teniendo el mismo problema.

          1 Reply Last reply
          1
          • rofoweundefined Offline
            rofoweundefined Offline
            rofowe
            wrote on last edited by
            #22

            same problem here...

            1 Reply Last reply
            1
            • Chalkster 0undefined Offline
              Chalkster 0undefined Offline
              Chalkster 0
              wrote on last edited by
              #23

              I too have the same issue. It seems release 5.1 of NN will resolve all the known troubles like this and more.
              I too paid a lot for lifetime licences and have to use a backup GPS app for when it goes wrong.
              Such a shame it doesn't deliver to our expectations.

              Rob Verhoeffundefined 1 Reply Last reply
              0
              • Chalkster 0undefined Chalkster 0

                I too have the same issue. It seems release 5.1 of NN will resolve all the known troubles like this and more.
                I too paid a lot for lifetime licences and have to use a backup GPS app for when it goes wrong.
                Such a shame it doesn't deliver to our expectations.

                Rob Verhoeffundefined Offline
                Rob Verhoeffundefined Offline
                Rob Verhoeff
                Alpha tester
                wrote on last edited by Rob Verhoeff
                #24

                @Chalkster-0 last week busy in Switzerland. Behaves like a beauty online and offline with the current 5.1 beta version. Also on CarPlay no major issues. Be patient a little longer… 😉

                🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
                📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
                🚙 Apple CarPlay in VW T-Roc
                💻 Routelab on MacBook Air & iMac (Tahoe & Ventura)

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                0
                • Thomas Neumeyerundefined Offline
                  Thomas Neumeyerundefined Offline
                  Thomas Neumeyer
                  wrote last edited by
                  #25

                  I experienced the same problem during my tour. Navigation stopped every day so far at least two times per day. Very annoying as a closing of the app didn't helped always. Screen stays blue and nothing happening. After two or three times restart it works. The thing happened in online and offline modes and with all views north up and others. Hope the new version will fix it. I am still on the last one. It's not nice to use Google maps instead of MyRoute. Thomas

                  1 Reply Last reply
                  0
                  • Travellexxieundefined Offline
                    Travellexxieundefined Offline
                    Travellexxie
                    Valued contributor
                    wrote last edited by
                    #26

                    Every day after 2 hours working my app crashes. I contacted Corjan, but we were unable to see, what is going wrong. Deleted and reinstalled the app, just to have a fresh install.

                    Met andere apps maak je een route, met MRA componeer je een route!

                    Ducati Monster 1200 met Garmin Zümo XT
                    Fiat 124 Spider/Camper Dethleffs met Navigation-App op Samsung Tab Active4 Pro
                    MRA Lifetime Gold

                    Peter Zehentreiterundefined 1 Reply Last reply
                    0
                    • Travellexxieundefined Travellexxie

                      Every day after 2 hours working my app crashes. I contacted Corjan, but we were unable to see, what is going wrong. Deleted and reinstalled the app, just to have a fresh install.

                      Peter Zehentreiterundefined Online
                      Peter Zehentreiterundefined Online
                      Peter Zehentreiter
                      wrote last edited by
                      #27

                      @Travellexxie said:

                      Deleted and reinstalled the app, just to have a fresh install.

                      Has the error then stopped occurring?

                      BMW R 1250 GS
                      MRA Navigation & SilverFox C1 Controller
                      BMW Connected Ride Cradle
                      Wunderlich USB Ladebox mit Quadlock
                      Pixel 9 "online"
                      SPC Universal mount
                      Motorola Edge 40 "offline"
                      Sena SLR 3
                      Sena 50 R

                      Travellexxieundefined 1 Reply Last reply
                      0
                      • Thomas Neumeyerundefined Offline
                        Thomas Neumeyerundefined Offline
                        Thomas Neumeyer
                        wrote last edited by
                        #28

                        Following

                        1 Reply Last reply
                        0
                        • TuonoPantsundefined Offline
                          TuonoPantsundefined Offline
                          TuonoPants
                          wrote last edited by
                          #29

                          I saw this issue three times last weekend, I thought it was just my set up but it seems I'm not alone.
                          It's a real PITA to keep stopping and restarting everything so really looking forward to a fix for this.
                          Thanks @léon-hassing for the work-around, I'll give it a try.

                          1 Reply Last reply
                          0
                          • Peter Zehentreiterundefined Peter Zehentreiter

                            @Travellexxie said:

                            Deleted and reinstalled the app, just to have a fresh install.

                            Has the error then stopped occurring?

                            Travellexxieundefined Offline
                            Travellexxieundefined Offline
                            Travellexxie
                            Valued contributor
                            wrote last edited by
                            #30

                            @Peter-Zehentreiter don't know yet. I have no daytrip for the app in the near future.

                            Met andere apps maak je een route, met MRA componeer je een route!

                            Ducati Monster 1200 met Garmin Zümo XT
                            Fiat 124 Spider/Camper Dethleffs met Navigation-App op Samsung Tab Active4 Pro
                            MRA Lifetime Gold

                            1 Reply Last reply
                            0
                            • Thomas Neumeyerundefined Offline
                              Thomas Neumeyerundefined Offline
                              Thomas Neumeyer
                              wrote last edited by
                              #31

                              Half of the tour done. App stopped more then 10 times. That's really annoying. I will delete it and install new. Hope it will fix the issue.

                              Peter Zehentreiterundefined 1 Reply Last reply
                              0
                              • guenniguenzelsenundefined Offline
                                guenniguenzelsenundefined Offline
                                guenniguenzelsen
                                wrote last edited by
                                #32

                                Which App-Version and which OS?

                                1 Reply Last reply
                                0
                                • Thomas Neumeyerundefined Thomas Neumeyer

                                  Half of the tour done. App stopped more then 10 times. That's really annoying. I will delete it and install new. Hope it will fix the issue.

                                  Peter Zehentreiterundefined Online
                                  Peter Zehentreiterundefined Online
                                  Peter Zehentreiter
                                  wrote last edited by
                                  #33

                                  @Thomas-Neumeyer It would also be interesting to know whether you’re running the app natively or via CP or AA.

                                  Thanks in advance for the info

                                  BMW R 1250 GS
                                  MRA Navigation & SilverFox C1 Controller
                                  BMW Connected Ride Cradle
                                  Wunderlich USB Ladebox mit Quadlock
                                  Pixel 9 "online"
                                  SPC Universal mount
                                  Motorola Edge 40 "offline"
                                  Sena SLR 3
                                  Sena 50 R

                                  1 Reply Last reply
                                  0
                                  • Thomas Neumeyerundefined Offline
                                    Thomas Neumeyerundefined Offline
                                    Thomas Neumeyer
                                    wrote last edited by
                                    #34

                                    Native with Android 16. Ulefone Rugking Pro

                                    1 Reply Last reply
                                    0
                                    • Thomas Neumeyerundefined Offline
                                      Thomas Neumeyerundefined Offline
                                      Thomas Neumeyer
                                      wrote last edited by
                                      #35

                                      I installed it now new. Let's see

                                      Peter Zehentreiterundefined 1 Reply Last reply
                                      0
                                      • Thomas Neumeyerundefined Thomas Neumeyer

                                        I installed it now new. Let's see

                                        Peter Zehentreiterundefined Online
                                        Peter Zehentreiterundefined Online
                                        Peter Zehentreiter
                                        wrote last edited by
                                        #36

                                        @Thomas-Neumeyer So still the old Version 5.0.4
                                        Please confirm

                                        BMW R 1250 GS
                                        MRA Navigation & SilverFox C1 Controller
                                        BMW Connected Ride Cradle
                                        Wunderlich USB Ladebox mit Quadlock
                                        Pixel 9 "online"
                                        SPC Universal mount
                                        Motorola Edge 40 "offline"
                                        Sena SLR 3
                                        Sena 50 R

                                        1 Reply Last reply
                                        0
                                        • Thomas Neumeyerundefined Offline
                                          Thomas Neumeyerundefined Offline
                                          Thomas Neumeyer
                                          wrote last edited by
                                          #37

                                          Yes because new version is not available

                                          Peter Zehentreiterundefined 1 Reply Last reply
                                          0

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