We continue with the Android Auto crashes.

[b0hd1]

I drive over 200 km every day. I keep trying to use MyRouteApp on my wireless Android Auto (I'm not interested in whether it works well with a cable or on iOS or Android... I just want to use it on wireless Android Auto) and it's impossible. It crashes constantly.
It seems to crash whenever my smartphone loses internet signal. I suspect this because whenever I drive through an area where I lose signal, MyRouteApp also crashes. Please, we need to find a solution.

[Nick Carthew]

@b0hd1 Have you tried navigating completely offline? Offline navigation only requires a gps signal.

[Lluis Arasanz]

Hi,

When data connection is lost, only CP/AA screen is locked up. Phone screen works fine and following path.

I do not use CP/AA every day, but phone. How screen and phone interact in such way that signal strength on phone freezes app on CP/AA?

Perhaps offline navigation solves this as a test scenario (I can’t test in near future) but this is not what we need for normal use.

Regards

[b0hd1]

@Nick-Carthew Yes. It's very sad for me to see immediately afterward how Kurviger, Osmand, TomTom, Waze, and Google Maps work perfectly. And the program I've promoted and defended for the last five years among all my groups and followers, DOES NOT.
@Corjan-Meijerink We need a little hope for possible solutions.

[Marinus van Deudekom]

@b0hd1 do you use the app on you One Plus and a Android Auto device in your car or the combination with the chiquer device.

[b0hd1]

@Marinus-van-Deudekom I've tested several phones with various WIRELESS Android Auto devices, both in my car (Mazda CX30 2025) and on my motorcycle (Chigee AIO-6, Carabc DB1, RiderNav R7N, etc.). But @Lluis-Arasanz has also tested it with another Samsung phone in a different car, and other users have reported the same error on this forum. It's an issue with MRA and WIRELESS ANDROID AUTO.
The test is so simple that I don't understand why the MRA staff's response has been silence. It's very sad and disappointing.

In my case, I know I'm passing through areas with poor coverage because I listen to the radio online, and sometimes, in those same spots, the station cuts out. That's where it always gets blocked (coincidentally? I don't know. That's the programmers' job). I think it would be very easy for the staff to repeat that test.

But the worst part isn't the failure. It's the lack of response.

[Lluis Arasanz]

As i said before, I tested o Samsung A14 And iPhone, both wired.
Android is more sensible to problems and freezes than iPhone, but both freezes CP/AA when data signal is lost. As phone recovers when signal returns, CP/AA screen remains frizzed.

Like Oscar, silence for technical staff does not helps to know if someone is working on this behavior or others than App has.
And I use other CP/AA apps on both phones with NO error, no freezes nor other issues and all of them, recovers perfectly on signal lost

I hope a neat solution, because I love app (when works as expected)

Regards

[Marinus van Deudekom]

@b0hd1 I use AA wireless with my Samsung S24FE and never have problems like you've stated. We know that the combination of some Android phones in combination with AA devices result in problems. The Devs are certainly busy trying to solve the issues buth since ther are various phones finding the excact cause of the problem is not easy. Whem I look at your experiances and compare them with mine one things stick out for and that is the internet connection. In my case, I only use android Auto in the Netherlands, there's great coverage through all of our country. Have you put in a ticket and include the logfiles. That could help the Devs isolating the problem.
The problems discussed on the forum regarding AA made me search for a solution outside those devices. AA and CP works but........ It's an extra device and an extra source of trouble. In my car I don't care very much but on my bike it must be absolute working 100%. My solution was an expensive one but it works great and without any problem. Like @Con-Hennekens frequentky stated there are other less expensive solutions to be found.

[Con Hennekens]

@b0hd1 said in We continue with the Android Auto crashes.:

I think it would be very easy for the staff to repeat that test.

Well I would be glad to test this "easy" scenario, but the trouble is that in the Netherlands we practically have no areas without cell phone coverage anymore... I can try (and will) do a test by enabling flightmode while driving (while maintaining wifi, else the connection with the AA/CP device gets lost too) but I doubt that will be the same...

[Lluis Arasanz]

@Con-Hennekens

As Idea, perhaps after 10 or 12 kilometers is a good possibility to wrap the phone with aluminum foil in order to isolate it from phone network. This can be simulate a "near real" signal loss while route.

In Spain Network coverage is not perfect and also, we have a lot of mountains and areas with no citizens, so phone companies do not spend in network coverage.

Best Regards

[b0hd1]

@Marinus-van-Deudekom My solution is also expensive. A €1000 phone and a €650 Android Auto. I'm not going to change the navigation system if the software doesn't work. I'll change the software if necessary. But I don't think that's the solution.

Perhaps I should change the name of my group from MRa, routes & friends to Kurviger, routes & friends or Osmand, routes & friends. That way I'll be done with all the pointless arguments. Anyway, 1500 users in my groups isn't that many.

[b0hd1]

@Con-Hennekens It's not the same.

If you don't mind, I'm closing my discussion with users of all levels, whether they're route experts (which I've also been), alpha testers, or similar.

If the staff wants me to do any further testing, record the errors with an external camera, or do any other kind of testing, I'd be happy to. But I'm certain of the errors I'm pointing out, and it's exhausting going around in circles without a solution.

@Corjan-Meijerink

[Nick Carthew]

@b0hd1 Your initial comment stated that you believe the issue happens when your phone loses internet signal.
I asked you if you have tried navigating offline, you replied with a one word answer - Yes.

If you have tested full offline navigation why do you think that the issue is related to losing internet on your phone?

I’m genuinely trying to help.

[b0hd1]

@Nick-CarthewI don't believe in anything or anyone. I'm just sharing what I'm seeing in my case in case it helps other programmers. It probably has several flaws. Given how badly it performs, it's not surprising. It seems to be happening to Lluis too. But we're not being asked for error logs.
As I mentioned before, I will not debate with users who can't do anything in the program's programming...

[Nick Carthew]

@b0hd1 Why don’t you create a support ticket and include the log files?
This is a community forum not a direct line to the developers.
Yes Corjan does see posts on the forum but he hasn’t got the time to reply to them all.
If you have a specific problem create a support ticket.

[Con Hennekens]

@b0hd1, I am sorry to say so but you are being blunt, and not for the first time. We are trying to help. Being able to replicate your problem would be very helpful for devs. I am confident that devs will ask for your logfile when you submit a ticket, but you won't even mention if you did. If you don't want our help, stick to the ticket and don't spread your frustration on the forum please.

[b0hd1]

@Nick-Carthew No comment. GoodBye

https://youtu.be/4SKGopQtn94?si=XQuD7SNHonuQv_rq

[Nick Carthew]

@b0hd1 Sorry but your unkindness and unwillingness to have an adult conversation with members of this forum that are genuinely trying to help you have earned you 7 days muted.

[Corjan Meijerink]

I do not appreciate the tone in this thread at all.
Community members are assisting in resolving the issue which is the idea of a community forum

I have support tickets, I have read your forum messages and I have everything still open, pending and under investigation.

Stability improved massively in v5 - it's not perfect yet (obviously).
I responded in your other forum post that it's hard to discover the exact cause. It's definitely not easy to replicate like you say but that depends on many conditions. A lot of users are enjoying Android Auto and I am certain things improved.

Yes, I am investigating everything but give me a break as there are also other responsibilities There hasn't been an update so obviously nothing has been improved yet.

Please do continue reporting feedback. If you don't want community members to respond, just create a support ticket. You won't get their answers but just mine.

I will keep this thread open but I won't tolerate any further non contributing comments or arguing between members. I do want to keep conversations going because every comment is valuable information.

That @Marinus-van-Deudekom uses AA wirelessly almost flawless is the perfect example that it aint as easy as you say. I thank @Con-Hennekens and @Nick-Carthew for aiding in finding a cause which can help me.

I also greatly appreciate @b0hd1 and @Lluis-Arasanz for taking the time to give feedback but please respect that there are also other things going on and definitely do not ever respond harsh to community members on a public forum dedicated to all users

[Lluis Arasanz]

Hello everyone,
Regarding the comments addressed to me: Whenever a thread has been opened in the forum—at least from my point of view and how I use it—it has been to report a problem, a possible inference, an improvement, or strange behavior in the app or the website.
I have never posted anything as a complaint; I only point out what I observe and, based on my limited knowledge of application development, suggest possible causes that may be behind the malfunction.
Of course, I don’t claim to hold the “absolute truth,” but my experience as an IT Specialist, junior programmer, and Electronics technician gives me a certain perspective on what might be happening—or at least allows me to offer ideas that could open new lines of investigation.
That said, and I truly don’t want my words to be taken as an attack on anyone, what does not help in generating ideas (not solutions) in the forum are comments such as:

“Well, it works for me,”
“That can’t be,”
“Are you sure you did it right?”
“Are you using a ‘cheap’ device?”
...

None of that helps. I’m simply sharing my tests, my results, and my conclusions.
Why don’t I open a support case? Because I don’t see it as something that is broken or incorrect. I see it as a part of the development that simply couldn’t be fully tested under all conditions by the developers and Alpha Testers.
I believe—and this is how I see it—that Beta Testers are the ones who can provide insights about the behavior and run tests in broader environments than Alpha testers. I don’t know how many Alpha or Beta testers there are, but surely the proportion is higher—or should be—for Beta testers.
With that in mind, I don’t understand why anyone should be prevented from speaking in the forum, presenting their conclusions or ideas, just because a member (I assume a respected one) doesn’t like what someone says—as long as no one is being disrespected.
I understand that someone may think a thread is going nowhere or that the conversation is trivial, but in that case I believe the ideal solution is to “close the thread,” not to block a user from writing anything for 7 days.
If this is the attitude, then it won’t matter what is written in this forum, and I will block myself. The only thing achieved by this is that no one will receive help or advice from me.
I hope the application improves and that the strange behaviors some users detect are resolved. I still think and believe that the app is excellent, and that the combination of Planner and Next is an unmatched duo.
I know there is a lot of development work behind it, and that a larger team of developers and analysts would be needed—which surely is not the case—so as much as possible, if I report anything from now on, it will be based on support cases.
That’s my contribution.
Regards
(Message written in Spanish and automatically translated by Copilot.)