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Another Failed trip...UHG

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  • D Griffinundefined Offline
    D Griffinundefined Offline
    D Griffin
    wrote last edited by D Griffin
    #30

    @Con-Hennekens Ok went on a short ride which I will attach to this post if you want to look at it. This is a ride I go on a lot good hotdog place at the end of the route! Every time I go, my icon wanders, I always shrugged this off as I'm so close to Lake Erie I thought that was why. Today I left, as soon as I fired up the bike screen came up and I clicked on the ride. It almost immediately found me and told me how far to go to make my next turn on to Lloyd rd. Right off the bat, this thing has never found me this close to my home! I always place my start of route miles away from my home due to that reason. So I went down and followed the on screen directions. In the past I always veer off route between waypoints 1&2 and always between #3&4. At this point I'm usually so aggravated I just ignore the screen and follow the roads I already know. Today the route was followed with no issues at all. I even made a few turns to pull it off route, It almost immediately tried to re route me and get me back to my route. I also noticed on the ride the "footages" to the next turn were really pretty accurate. They never have been in the past! Today I was at a light waiting to turn, told me 45 feet so i rolled up a little, changed to 40 feet. Since I started using MRA it never has been this accurate. So here is a copy of my short route...
    https://www.myrouteapp.com/route/open/12235993
    @Con-Hennekens I want to thank you for being patient and working with me. I'm not 100% ready to put the "fixed" stamp on it yet! Few more trips and we will see. In a nut shell, can you break down what we did by turning off the locations to android auto? What is this making my phone do or not do? I am just curious because down the road If I have any issues Id like to know if this is what is affecting any issue I have. Also should this app be able to "hold a route" like Google maps does, regardless of twist and turns? Also will I still get the real time updates on my MRA? I hope we hit on something here and we have this thing working as it should! We will be out this weekend so I will give it an all day test. When you are out riding, do you have issues with it veering off route? Thank you again for your help, you are the man!!!!!

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    • RetiredWingManundefined RetiredWingMan

      @D-Griffin I don't think it will affect the truck navigation since the phone AA app is not involved. As for Goggle Maps, I suspect it overrides the setting and uses the phone GPS rather than the AA GPS. Cheers!

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      Alpha tester
      wrote last edited by
      #31

      @RetiredWingMan said in Another Failed trip...UHG:

      I don't think it will affect the truck navigation since the phone AA app is not involved.

      Exactly that 😉

      @D-Griffin, Glad to hear things improved by this much! To me this is "proof" that your AA device indeed does have a GPS chipset, that gets used when connected through Android Auto, and it does not function properly. Just like I suspected.

      What my "trick" does is merely prohibit the Android Auto app on your phone from using the GPS chipset built into your AA device. As a result, the Location Service on your phone falls back to using the phone's GPS chipset. This can always be reversed without problem, and yes, it will have effect on Google Maps to but you will likely not notice that.

      The reason Google maps did not suffer from the same problem as the MRA app, probably lies in a workaround implemented in gMaps (and some other apps) that identifies problematic hardware and makes the choice to use the phone's hardware instead of the AA device's built-in one automatically. That's just an assumption though.

      So, it is not really "fixed", but "worked around" and it enables you to use the app normally just like in my case. In my own case the problem was a little different. My AA GPS would not deliver correct speed information. From another case (also a Ford Sync system) I even heard of it driving backwards. The GPS stream literally was reversed... Isn't technology a beautiful thing? 🤣

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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      • D Griffinundefined Offline
        D Griffinundefined Offline
        D Griffin
        wrote last edited by
        #32

        @Con-Hennekens Thanks so much, I do have 1 more question. I noticed Sunday as well as yesterday on my ride, while navigating the buttons that recenter the route and also allow you to zoom in and out on the route were very difficult to see. Normally i believe they have been white and very easy to locate and navigate thru. Is this another setting on my phone? or is this in the MRA settings? Now these buttons are very hard to see, almost blacked out when I'm in full day light. This pics was taken in my garage at 5:00 a.m. so "night" mode is probably on, even when night mode shuts off these buttons are still very dark...Thanks again!

        20251001_045747.jpg

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        • Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote last edited by
          #33

          @D-Griffin, Yes, in night-mode the theme goes dark. In day-mode it depends on your MRA-App Setting. From the start screen, tap the profile icon top-right, choose Ap-Theme from the list. There you have three choices, you can force the light theme here. Personally I prefer lowering the brightness of the light theme at night indeed.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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          • D Griffinundefined Offline
            D Griffinundefined Offline
            D Griffin
            wrote last edited by
            #34

            @Con-Hennekens Hey Con just like promised I told you I would check back in. We put around 170 miles on today. I did 2 routes. I to lunch and 1 from lunch to home. I am happy to report that the icon never left the planned route in any of the 170 miles! I was so excited, it put that "riding" smile back on my face knowing i wasn't gonna get lost. However I still have the blacked out screen icons. I went into app theme and it's on light mode, my phone is on light mode. Is there something more I could be missing? Attached are pics of what I'm seeing on the road. I tried using dark mode, no change except a dark screen! Screenshot_20251004_140441.jpg Screenshot_20251004_140319_Settings.jpg Screenshot_20251004_140330_Settings.jpg 20251004_121159.jpg

            Con Hennekensundefined 1 Reply Last reply
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            • D Griffinundefined D Griffin

              @Con-Hennekens Hey Con just like promised I told you I would check back in. We put around 170 miles on today. I did 2 routes. I to lunch and 1 from lunch to home. I am happy to report that the icon never left the planned route in any of the 170 miles! I was so excited, it put that "riding" smile back on my face knowing i wasn't gonna get lost. However I still have the blacked out screen icons. I went into app theme and it's on light mode, my phone is on light mode. Is there something more I could be missing? Attached are pics of what I'm seeing on the road. I tried using dark mode, no change except a dark screen! Screenshot_20251004_140441.jpg Screenshot_20251004_140319_Settings.jpg Screenshot_20251004_140330_Settings.jpg 20251004_121159.jpg

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              Alpha tester
              wrote last edited by
              #35

              @D-Griffin, I have no idea, I have never seen it like that. Could it be some theme setting of your AA device instead of the app?

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

              D Griffinundefined 1 Reply Last reply
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              • Con Hennekensundefined Con Hennekens

                @D-Griffin, I have no idea, I have never seen it like that. Could it be some theme setting of your AA device instead of the app?

                D Griffinundefined Offline
                D Griffinundefined Offline
                D Griffin
                wrote last edited by
                #36

                @Con-Hennekens When we were out on Saturday, I was playing with the AA device, I cant find anything in the settings that i think would affect this. If u look in the picture the "gear" Icon is still white, but the others are dark! Why not all of them dark. Weird

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                • D Griffinundefined Offline
                  D Griffinundefined Offline
                  D Griffin
                  wrote last edited by
                  #37

                  @Con-Hennekens Just wanted to reach out, Nick emailed me and said they received a few more tickets about the dark icons. He said they are working on an update and it should fix the issue. I appreciate @nickcarthew and his dedication to this product. He could of easily blew me off and let this go. However he didn't, he reached out and let me know whats going on and what id planned. Great customer service...

                  Con Hennekensundefined 1 Reply Last reply
                  0
                  • D Griffinundefined D Griffin

                    @Con-Hennekens Just wanted to reach out, Nick emailed me and said they received a few more tickets about the dark icons. He said they are working on an update and it should fix the issue. I appreciate @nickcarthew and his dedication to this product. He could of easily blew me off and let this go. However he didn't, he reached out and let me know whats going on and what id planned. Great customer service...

                    Con Hennekensundefined Offline
                    Con Hennekensundefined Offline
                    Con Hennekens
                    Alpha tester
                    wrote last edited by
                    #38

                    @D-Griffin, That's great, Kudos to @Nick-Carthew
                    I heard the same thing indeed. This community for sure has no interest in blowing people off 😉

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                    • Nick Carthewundefined Offline
                      Nick Carthewundefined Offline
                      Nick Carthew
                      RouteXpert
                      wrote last edited by
                      #39

                      Hey @D-Griffin @Con-Hennekens I was merely the messenger, kudos goes to @Corjan-Meijerink and the development team.

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox BJ8

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                      • white.mouseundefined Offline
                        white.mouseundefined Offline
                        white.mouse
                        Valued contributor
                        wrote last edited by
                        #40

                        I also had this problem with the dark buttons, and I can promise you that it will be fixed after the next update. I have the Beta version 5.0.0. and drove with it today, and the buttons are bright again as usual!

                        met een R1250RT met TFT en BMW Connected Ride App; de Garmin Zumo XT en My Route App in combinatie met de Carpuride W702 (voor Android op de Motor!)

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