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  4. MyRoute app is consuming loads of phone battery in background

MyRoute app is consuming loads of phone battery in background

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Thomas Scharrerundefined Offline
    Thomas Scharrerundefined Offline
    Thomas Scharrer
    wrote last edited by
    #1

    Hi,

    I noticed that the MyRoute app is consuming loads of phone battery in background even when the app is not in use.
    On average MyRoute app is using about 30% of my phone battery per day and I am not even using it, this is rather extreme in my opinion and exceeds by far all other apps I have on my phone.

    Do others have the same experience and what can be done about this expect deleting the app?

    Regards,
    Thomas

    Marinus van Deudekomundefined CD130undefined Bart De Medtsundefined 3 Replies Last reply
    0
    • Nomko Nomdenundefined Offline
      Nomko Nomdenundefined Offline
      Nomko Nomden
      wrote last edited by
      #2

      My main question is: did you updated the MRA Next app on your phone? The latest update fixed a lot regarding the battery consumption.

      And furthermore, what brand/model phone are you using?

      I used to have the same issue, battery drained till the point my phone even went off. Also my phone got really warm using the Next app. This is why i never used in on my motor, most cazes only in car and connected to a phone charger (in the car).

      But now i noticed that my battery isn't drained out that much any longer and my phone keeps a bit cooler as well.

      | MRA Gold Member | Routelab + HERE kaart | Garmin Zumo XT | BMW K1200GT | Kawasaki Z650 |

      Thomas Scharrerundefined 1 Reply Last reply
      0
      • Thomas Scharrerundefined Thomas Scharrer

        Hi,

        I noticed that the MyRoute app is consuming loads of phone battery in background even when the app is not in use.
        On average MyRoute app is using about 30% of my phone battery per day and I am not even using it, this is rather extreme in my opinion and exceeds by far all other apps I have on my phone.

        Do others have the same experience and what can be done about this expect deleting the app?

        Regards,
        Thomas

        Marinus van Deudekomundefined Offline
        Marinus van Deudekomundefined Offline
        Marinus van Deudekom
        Valued contributor
        wrote last edited by
        #3

        @Thomas-Scharrer Hi Thomas since you didn't state your phone brand here's my advice for Android devices.
        Everytime I quit MRA I force the app manually to shut down. Then there's no background consumption off power

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT (almost in the cupboard)
        Samsung S24FE mounted on a Quadlock and using Android Auto in my car

        1 Reply Last reply
        0
        • Nomko Nomdenundefined Nomko Nomden

          My main question is: did you updated the MRA Next app on your phone? The latest update fixed a lot regarding the battery consumption.

          And furthermore, what brand/model phone are you using?

          I used to have the same issue, battery drained till the point my phone even went off. Also my phone got really warm using the Next app. This is why i never used in on my motor, most cazes only in car and connected to a phone charger (in the car).

          But now i noticed that my battery isn't drained out that much any longer and my phone keeps a bit cooler as well.

          Thomas Scharrerundefined Offline
          Thomas Scharrerundefined Offline
          Thomas Scharrer
          wrote last edited by
          #4

          @Nomko-Nomden
          Thanks for your comments, I have checked now and there is no update available.
          I am using an iPhone 15.

          @Marinus-van-Deudekom
          Thanks for the advice, I have actually tried this also on my iPhone to quit the app completely when looking into the battery consumption its seems that it is still using battery? Not sure how this is even possible

          1 Reply Last reply
          0
          • Thomas Scharrerundefined Thomas Scharrer

            Hi,

            I noticed that the MyRoute app is consuming loads of phone battery in background even when the app is not in use.
            On average MyRoute app is using about 30% of my phone battery per day and I am not even using it, this is rather extreme in my opinion and exceeds by far all other apps I have on my phone.

            Do others have the same experience and what can be done about this expect deleting the app?

            Regards,
            Thomas

            CD130undefined Offline
            CD130undefined Offline
            CD130
            Valued contributor
            wrote last edited by
            #5

            @Thomas-Scharrer I had the same problem with the latest public version of MRA. I’m now testing a new beta in which this issue is fixed, so just a little patience.

            As a temporary solution, you can completely close the app on your phone: To completely close the MRA app on your iPhone, open the App Switcher by swiping up from the bottom of the screen and pausing in the middle (or double-press the Home button if your iPhone has one), then swipe left or right to find the MRA app and swipe its preview card up off the screen, this fully shuts the app down until you reopen it.

            The adventure starts where the plans end | READY TO >> RACE 🧡

            1 Reply Last reply
            0
            • CD130undefined Offline
              CD130undefined Offline
              CD130
              Valued contributor
              wrote last edited by
              #6

              Oh! I see that a public version has already been launched!!

              https://forum.myrouteapp.com/topic/9882/new-update-4.4.1

              The adventure starts where the plans end | READY TO >> RACE 🧡

              Thomas Scharrerundefined 1 Reply Last reply
              0
              • CD130undefined CD130

                Oh! I see that a public version has already been launched!!

                https://forum.myrouteapp.com/topic/9882/new-update-4.4.1

                Thomas Scharrerundefined Offline
                Thomas Scharrerundefined Offline
                Thomas Scharrer
                wrote last edited by
                #7

                @CD130 thanks a lot, will test it

                1 Reply Last reply
                0
                • Corjan Meijerinkundefined Online
                  Corjan Meijerinkundefined Online
                  Corjan Meijerink
                  Developer
                  wrote last edited by
                  #8

                  The update with battery improvements was mainly 4.4.0.
                  I do not expect a lot of difference with 4.4.1 😉

                  1 Reply Last reply
                  0
                  • Thomas Scharrerundefined Thomas Scharrer

                    Hi,

                    I noticed that the MyRoute app is consuming loads of phone battery in background even when the app is not in use.
                    On average MyRoute app is using about 30% of my phone battery per day and I am not even using it, this is rather extreme in my opinion and exceeds by far all other apps I have on my phone.

                    Do others have the same experience and what can be done about this expect deleting the app?

                    Regards,
                    Thomas

                    Bart De Medtsundefined Online
                    Bart De Medtsundefined Online
                    Bart De Medts
                    Alpha tester
                    wrote last edited by
                    #9

                    @Thomas-Scharrer Is your location set to “Always”? Just change it to “While using the app.” This doesn’t affect the user experience, only battery usage.

                    🏍️ Motorcycle: DMD-T665 + SilverFox controller
                    🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

                    1 Reply Last reply
                    -1
                    • Corjan Meijerinkundefined Online
                      Corjan Meijerinkundefined Online
                      Corjan Meijerink
                      Developer
                      wrote last edited by Corjan Meijerink
                      #10

                      @Bart-De-Medts That's definitely not true.
                      When location is not required (you aren't tracking or navigating) the location should not be used. The permission therefore does not impact battery usage at all.

                      Edit: changing from "Always" to "While using the app" does influence the experience as location won't work when the app is in the background. As soon as you lock your screen or view another app, the tracking / navigation won't work.

                      Bart De Medtsundefined 1 Reply Last reply
                      1
                      • Corjan Meijerinkundefined Corjan Meijerink

                        @Bart-De-Medts That's definitely not true.
                        When location is not required (you aren't tracking or navigating) the location should not be used. The permission therefore does not impact battery usage at all.

                        Edit: changing from "Always" to "While using the app" does influence the experience as location won't work when the app is in the background. As soon as you lock your screen or view another app, the tracking / navigation won't work.

                        Bart De Medtsundefined Online
                        Bart De Medtsundefined Online
                        Bart De Medts
                        Alpha tester
                        wrote last edited by
                        #11

                        @Thomas-Scharrer My message was based on personal user experience. If @Corjan-Meijerink contradicts my claim, then my message should be considered false. Who would know better than the man who programmed the app? 😉 Personally, I’ll keep experimenting with location set to “Always” or “While using the app” and see what works best.

                        🏍️ Motorcycle: DMD-T665 + SilverFox controller
                        🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

                        Thomas Scharrerundefined 1 Reply Last reply
                        0
                        • Bart De Medtsundefined Bart De Medts

                          @Thomas-Scharrer My message was based on personal user experience. If @Corjan-Meijerink contradicts my claim, then my message should be considered false. Who would know better than the man who programmed the app? 😉 Personally, I’ll keep experimenting with location set to “Always” or “While using the app” and see what works best.

                          Thomas Scharrerundefined Offline
                          Thomas Scharrerundefined Offline
                          Thomas Scharrer
                          wrote last edited by
                          #12

                          @Bart-De-Medts I have also noticed earlier that navigation is not working propery when always on is not enabeled

                          CD130undefined 1 Reply Last reply
                          1
                          • Thomas Scharrerundefined Thomas Scharrer

                            @Bart-De-Medts I have also noticed earlier that navigation is not working propery when always on is not enabeled

                            CD130undefined Offline
                            CD130undefined Offline
                            CD130
                            Valued contributor
                            wrote last edited by
                            #13

                            @Thomas-Scharrer You noticed it in this battery settings menu, right?
                            IMG_0047.jpeg

                            The adventure starts where the plans end | READY TO >> RACE 🧡

                            Corjan Meijerinkundefined Thomas Scharrerundefined 2 Replies Last reply
                            0
                            • CD130undefined CD130

                              @Thomas-Scharrer You noticed it in this battery settings menu, right?
                              IMG_0047.jpeg

                              Corjan Meijerinkundefined Online
                              Corjan Meijerinkundefined Online
                              Corjan Meijerink
                              Developer
                              wrote last edited by
                              #14

                              @CD130 if that happens there is an issue. It definitely is not normal or expected behavior.

                              Please create a support ticket if it happens including the logs and indicate if you were navigating / tracking / using CarPlay. If the last applies, share what you did once you arrived at the destination / stopped the navigation.

                              1 Reply Last reply
                              0
                              • CD130undefined CD130

                                @Thomas-Scharrer You noticed it in this battery settings menu, right?
                                IMG_0047.jpeg

                                Thomas Scharrerundefined Offline
                                Thomas Scharrerundefined Offline
                                Thomas Scharrer
                                wrote last edited by
                                #15

                                @CD130 correct

                                1 Reply Last reply
                                0
                                • Bart De Medtsundefined Online
                                  Bart De Medtsundefined Online
                                  Bart De Medts
                                  Alpha tester
                                  wrote last edited by
                                  #16

                                  Following this post, I’ve set my location back to “Always” and the background battery usage over the past 24 hours turns out to be negligible.

                                  🏍️ Motorcycle: DMD-T665 + SilverFox controller
                                  🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

                                  1 Reply Last reply
                                  0
                                  • CD130undefined Offline
                                    CD130undefined Offline
                                    CD130
                                    Valued contributor
                                    wrote last edited by
                                    #17

                                    Since the latest version, I haven’t really experienced it anymore. With the previous version, it happened constantly. I only had to start the app and move it to the background, and it would already go wrong.

                                    The adventure starts where the plans end | READY TO >> RACE 🧡

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