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Unrecognized licence Gold/MRA Navigation Next

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • gp.fiorentinoundefined Offline
    gp.fiorentinoundefined Offline
    gp.fiorentino
    wrote last edited by
    #1

    Hi,
    I have renewed my subscription to the Gold / MRA Navigation Next version, but I’m unable to access all the expected features. For example, I can’t see the Google Map or the route segments option.
    Additionally, I’m unable to open a support ticket because the system does not recognize my user correctly. I have sent an email using the form on the main page of the website.
    My login credentials are correct, and I can see the full folder and route structure.
    I would appreciate any support you can provide.
    Thank you.

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    • Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote last edited by
      #2

      Google Maps and route segments are not supported in Navigation Next, because it works only with the HERE map.

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      • Bart De Medtsundefined Offline
        Bart De Medtsundefined Offline
        Bart De Medts
        Alpha tester
        wrote last edited by Bart De Medts
        #3

        Hello, what is your MRA username? Are you aware that Google Maps is only an overlay map and that MRA does not calculate routes on the Google Maps map? And that segments only work in OSMap?

        Kind regards, Bart

        🏍️ Motorcycle: DMD-T665 + SilverFox controller
        🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

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