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  4. Not really a problem, more like I'm doing something wrong

Not really a problem, more like I'm doing something wrong

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Garry Davisundefined Garry Davis

    @Corjan-Meijerink It's a Motorola g73 5G, about 2 years old now . Its also Android 14

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    Developer
    wrote on last edited by Corjan Meijerink
    #15

    @Garry-Davis Thanks for the information. Indeed not old 🙂
    Just a basic model (nothing wrong with that) but therefore it's just a slightly lower resolution than what we expect as minimal.
    As example, we aim to visually support all resolutions from basic iPhone 10 and upwards. But as this is a budget phone, the resolution is still lower than that iPhone (which is from 2017).

    Now this puts all those requests "just put another button on the screen" in perspective. As doing that while supporting a whole range of devices is quite difficult.

    In good news, we are reworking some parts of the app to include less of those buttons on screen / not such big app bar at the top ensuring slightly more space 🙂 But that still needs quite some work.

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    • Garry Davisundefined Garry Davis

      @Corjan-Meijerink It's a Motorola g73 5G, about 2 years old now . Its also Android 14

      Mzokkundefined Offline
      Mzokkundefined Offline
      Mzokk
      wrote on last edited by
      #16

      @Garry-Davis Hi Gary have you tried removing the app and reinstalling it as a last resort? I have an old Moto G7 phone running Android 10 and the latest app displays perfectly. I'd imagine that your issues are a display settings problem somewhere.

      Garry Davisundefined 1 Reply Last reply
      1
      • Mzokkundefined Mzokk

        @Garry-Davis Hi Gary have you tried removing the app and reinstalling it as a last resort? I have an old Moto G7 phone running Android 10 and the latest app displays perfectly. I'd imagine that your issues are a display settings problem somewhere.

        Garry Davisundefined Offline
        Garry Davisundefined Offline
        Garry Davis
        wrote on last edited by
        #17

        @Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( £200 Budget 😂😂, I'm a poor Brit ) so this is to be expected. 👍👍

        Mzokkundefined Con Hennekensundefined 2 Replies Last reply
        0
        • Garry Davisundefined Garry Davis

          @Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( £200 Budget 😂😂, I'm a poor Brit ) so this is to be expected. 👍👍

          Mzokkundefined Offline
          Mzokkundefined Offline
          Mzokk
          wrote on last edited by
          #18

          @Garry-Davis 👍

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          • Garry Davisundefined Garry Davis

            @Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( £200 Budget 😂😂, I'm a poor Brit ) so this is to be expected. 👍👍

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote on last edited by
            #19

            @Garry-Davis, I don't agree that it is a resolution issue. The resolution of that phone is 1080x2400 pixels. I use a CAT S52 that has only 720 x 1440 pixels, and that just works fine. From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen. Might be something in your Android system's accessibility settings?

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

            Garry Davisundefined 1 Reply Last reply
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            • Con Hennekensundefined Con Hennekens

              @Garry-Davis, I don't agree that it is a resolution issue. The resolution of that phone is 1080x2400 pixels. I use a CAT S52 that has only 720 x 1440 pixels, and that just works fine. From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen. Might be something in your Android system's accessibility settings?

              Garry Davisundefined Offline
              Garry Davisundefined Offline
              Garry Davis
              wrote on last edited by
              #20

              @Con-Hennekens
              I've checked every setting that I can find, and pushed and clicked a lot more too. 😂😂. I'm not computer savvy enough to question anybody like Corjan, and yourself and all the others that have given me advice. I can still use the app in portrait mode, so I'm a happy bunny. But if I click another button and it goes, and the display is perfect, I'll let you know.
              Cheers 👍👍
              Garry

              Con Hennekensundefined 1 Reply Last reply
              1
              • Garry Davisundefined Garry Davis

                @Con-Hennekens
                I've checked every setting that I can find, and pushed and clicked a lot more too. 😂😂. I'm not computer savvy enough to question anybody like Corjan, and yourself and all the others that have given me advice. I can still use the app in portrait mode, so I'm a happy bunny. But if I click another button and it goes, and the display is perfect, I'll let you know.
                Cheers 👍👍
                Garry

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote on last edited by Con Hennekens
                #21

                @Garry-Davis, these small things can sometimes be very frustrating, ik know... 😉
                You can question Corjan anytime, he is beast-like developer, but he does not bite! 😁

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                Garry Davisundefined 1 Reply Last reply
                1
                • Con Hennekensundefined Con Hennekens

                  @Garry-Davis, these small things can sometimes be very frustrating, ik know... 😉
                  You can question Corjan anytime, he is beast-like developer, but he does not bite! 😁

                  Garry Davisundefined Offline
                  Garry Davisundefined Offline
                  Garry Davis
                  wrote on last edited by
                  #22

                  @Con-Hennekens I've got to say that it's nice to ask a question, and get many helpful replies. I'm not on Fartbook, but I hear so many things about the response to questions asked by people, and the answers from keyboard warriors, I'm glad I'm not on any social media platforms ( I think that's what they call them )
                  👍 👍

                  Garry Davisundefined 1 Reply Last reply
                  0
                  • Garry Davisundefined Garry Davis

                    @Con-Hennekens I've got to say that it's nice to ask a question, and get many helpful replies. I'm not on Fartbook, but I hear so many things about the response to questions asked by people, and the answers from keyboard warriors, I'm glad I'm not on any social media platforms ( I think that's what they call them )
                    👍 👍

                    Garry Davisundefined Offline
                    Garry Davisundefined Offline
                    Garry Davis
                    wrote on last edited by
                    #23

                    @Con-Hennekens @Mzokk @Corjan-Meijerink @Erdna
                    Well as promised, I said I'd get back to you if I cracked it.
                    Well I was sitting here, and I had a lightbulb moment, the wife has the same phone as me, and she has MRA on her phone too.
                    So I thought I'd do a route on her phone, then tip it to landscape mode, and see what the result was.
                    Well all the information was on the phone screen.
                    So into her settings display for a rummage around, and the only different setting was the one marked, "Display Size ", mine was off the chart, hers was at a more realistic level., and guess what, mines perfect now too. 😁 😁
                    So at the risk of sounding like a cracked record, thanks for all your help you gave me in this minor matter, which was really of my own making. 🙄 🙄
                    Cheers
                    Garry.

                    Mzokkundefined Con Hennekensundefined 2 Replies Last reply
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                    • Garry Davisundefined Garry Davis

                      @Con-Hennekens @Mzokk @Corjan-Meijerink @Erdna
                      Well as promised, I said I'd get back to you if I cracked it.
                      Well I was sitting here, and I had a lightbulb moment, the wife has the same phone as me, and she has MRA on her phone too.
                      So I thought I'd do a route on her phone, then tip it to landscape mode, and see what the result was.
                      Well all the information was on the phone screen.
                      So into her settings display for a rummage around, and the only different setting was the one marked, "Display Size ", mine was off the chart, hers was at a more realistic level., and guess what, mines perfect now too. 😁 😁
                      So at the risk of sounding like a cracked record, thanks for all your help you gave me in this minor matter, which was really of my own making. 🙄 🙄
                      Cheers
                      Garry.

                      Mzokkundefined Offline
                      Mzokkundefined Offline
                      Mzokk
                      wrote on last edited by
                      #24

                      @Garry-Davis Good stuff glad you are sorted👍

                      1 Reply Last reply
                      1
                      • M. Schrijverundefined Offline
                        M. Schrijverundefined Offline
                        M. Schrijver
                        Valued contributor
                        wrote on last edited by
                        #25

                        @Garry-Davis
                        You mean that your phone was set with a larger setting?
                        I've noticed that not all apps can handle changed settings for text height, resolution, etc properly.
                        Those changes in the settings are normally made to get things larger on your screen.
                        Was this your intention also?

                        (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                        Garry Davisundefined 1 Reply Last reply
                        0
                        • M. Schrijverundefined M. Schrijver

                          @Garry-Davis
                          You mean that your phone was set with a larger setting?
                          I've noticed that not all apps can handle changed settings for text height, resolution, etc properly.
                          Those changes in the settings are normally made to get things larger on your screen.
                          Was this your intention also?

                          Garry Davisundefined Offline
                          Garry Davisundefined Offline
                          Garry Davis
                          wrote on last edited by
                          #26

                          @M-Schrijver Yes, the display was set off the chart.
                          No it wasn't my intention, as I'd always used the phone in portrait mode, it was only when the other half was driving and I turned the phone to landscape, that's when I noticed all the information wasn't there.
                          All sorted now, I'm happy to say.

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                          • Garry Davisundefined Garry Davis

                            @Con-Hennekens @Mzokk @Corjan-Meijerink @Erdna
                            Well as promised, I said I'd get back to you if I cracked it.
                            Well I was sitting here, and I had a lightbulb moment, the wife has the same phone as me, and she has MRA on her phone too.
                            So I thought I'd do a route on her phone, then tip it to landscape mode, and see what the result was.
                            Well all the information was on the phone screen.
                            So into her settings display for a rummage around, and the only different setting was the one marked, "Display Size ", mine was off the chart, hers was at a more realistic level., and guess what, mines perfect now too. 😁 😁
                            So at the risk of sounding like a cracked record, thanks for all your help you gave me in this minor matter, which was really of my own making. 🙄 🙄
                            Cheers
                            Garry.

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            Alpha tester
                            wrote on last edited by Con Hennekens
                            #27

                            @Garry-Davis said in Not really a problem, more like I'm doing something wrong:

                            the only different setting was the one marked, "Display Size "

                            Well, I think I was pretty close to the correct answer with this:

                            @Con-Hennekens said in Not really a problem, more like I'm doing something wrong:

                            From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen.

                            😉

                            I'd love to see a screenshot from where that setting resides, so I can try to replicate and put it in my support toolbox 😉

                            Even though I am surprised by this, since I know that virtual resolutions as a result of the Android split-screen function are being handled by the app pretty well...

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                            Garry Davisundefined 1 Reply Last reply
                            1
                            • Con Hennekensundefined Con Hennekens

                              @Garry-Davis said in Not really a problem, more like I'm doing something wrong:

                              the only different setting was the one marked, "Display Size "

                              Well, I think I was pretty close to the correct answer with this:

                              @Con-Hennekens said in Not really a problem, more like I'm doing something wrong:

                              From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen.

                              😉

                              I'd love to see a screenshot from where that setting resides, so I can try to replicate and put it in my support toolbox 😉

                              Even though I am surprised by this, since I know that virtual resolutions as a result of the Android split-screen function are being handled by the app pretty well...

                              Garry Davisundefined Offline
                              Garry Davisundefined Offline
                              Garry Davis
                              wrote on last edited by Garry Davis
                              #28

                              @Con-Hennekens said in Not really a problem, more like I'm doing something wrong:

                              Well, I think I was pretty close to the correct answer with this:

                              Go to the top of the class. 😁
                              As I've said before, a BIG thank you to all for some great help. 👍 👍
                              Screenshot_20241222-182355.png
                              Screenshot_20241222-182017.png
                              Hope this helps ??

                              1 Reply Last reply
                              1
                              • M. Schrijverundefined Offline
                                M. Schrijverundefined Offline
                                M. Schrijver
                                Valued contributor
                                wrote on last edited by
                                #29

                                Yep, those are the settings which can cause trouble with some apps.
                                I've never changed those setting for a long time. On one occassion i had one of those settings set to large and noticed that an app had troubles with the larger setting. I was a test for me just to see what happen when you change these settings.

                                Maybe MRA can do something this. I can understand you want some larger text but a map should be affected by these kind of settings. There is the typical zoom function of the map for.

                                (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                                Garry Davisundefined 1 Reply Last reply
                                0
                                • M. Schrijverundefined M. Schrijver

                                  Yep, those are the settings which can cause trouble with some apps.
                                  I've never changed those setting for a long time. On one occassion i had one of those settings set to large and noticed that an app had troubles with the larger setting. I was a test for me just to see what happen when you change these settings.

                                  Maybe MRA can do something this. I can understand you want some larger text but a map should be affected by these kind of settings. There is the typical zoom function of the map for.

                                  Garry Davisundefined Offline
                                  Garry Davisundefined Offline
                                  Garry Davis
                                  wrote on last edited by
                                  #30

                                  @M-Schrijver That's what threw me, the original settings that I had on the phone worked well with Waze, and Google maps, but affected MRA, which made me feel I was doing something wrong in the app. Trouble is I don't like messing about too much with phone settings, as before I know it I've buggered everything up.
                                  😁 😁

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