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    MRA connector won't see my pc-connected BMW Navigator (tomtom version, 2024 yr)

    [Web] Problems, Bugs and other Issues
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    • Rob Bousie
      Rob Bousie last edited by

      Every export option the MRA Connector (windows) offers, won't do it. The picture shows the options, but when you have Gold license (like I have now) there are even more options, but still none of them work.

      MyRoute-connector-wont-connnect.png

      The two TomTom export options mention that the device needs to approve the import, but nothing shows on the BMW Navigator.

      All other export options just mention that the Navigator is not connected. However, when browsing through en explorer windows, I can also browse the local storage on the Navigator.

      I reported it to MyRoute but they wont follow-up, and exit the conversation by noting that i can manually export the routes and manually import them on my device.

      Anybody else more luck?

      King 06 Nick Carthew 2 Replies Last reply Reply Quote 0
      • King 06
        King 06 @Rob Bousie last edited by

        @Rob-Bousie
        You call your BMW Navigator a "tomtom version, 2024 yr". But that is a wrong assumption. The BMW Navigator is a device developed by BMW with TomTom techniques. It is not a TomTom and therefore the current MRA connector does not work with your device.
        There are several other ways to export your route to the BMW Navigator. They are also described here on the forum.

        Rob Bousie 1 Reply Last reply Reply Quote 0
        • Nick Carthew
          Nick Carthew RouteXperts Instructor @Rob Bousie last edited by

          @Rob-Bousie The fact that your navigation device uses the TomTom map and algorithms, I would advise you to change your planning map from HERE to TomTom.

          d720562f-1f14-4178-8ae7-58492b994f4b-image.png

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          Rob Bousie 1 Reply Last reply Reply Quote 0
          • Rob Bousie
            Rob Bousie @King 06 last edited by

            @King-06 Thank you for replying. I know how to do it manually, but I would really like to use the Export function directly into my Navigator. But you mention there are several ways, so I am gonna dig in the forum some more. Again, thank you.

            Rob

            ps. I did change the Routes from HERE to TomTom, still no luck. Export problem stays unchanged.

            1 Reply Last reply Reply Quote 0
            • Rob Bousie
              Rob Bousie @Nick Carthew last edited by

              @Nick-Carthew hi Nick, I encountered the issue before I was a Lifetime member. But now I am, and after changing the map from HERE to TomTom, like you mentioned, the issue stayed unchanged. I really just would like to benefit from the Connectors functionality. Thank you for replying. Cheers,
              Rob

              King 06 1 Reply Last reply Reply Quote 0
              • King 06
                King 06 @Rob Bousie last edited by

                @Rob-Bousie
                Changing from Here to TomTom map is not meant to enable export. The BMW ConnectedRideNaviagoter uses TomTom maps and then it is better to plan with the same map.

                You can easily export your created and saved routes to the Connected Ride App if you use the MRA App on your smartphone. After that your route will sync with the Nav.

                Rob Bousie 1 Reply Last reply Reply Quote 0
                • Rob Bousie
                  Rob Bousie @King 06 last edited by

                  @King-06 tesrting that, will be my first task for tomorrow 😊

                  King 06 1 Reply Last reply Reply Quote 0
                  • King 06
                    King 06 @Rob Bousie last edited by

                    @Rob-Bousie
                    MRA and the BMW Connected App

                    The menus have changed in appearance recently, but their essence will certainly still be recognizable.

                    Rob Bousie 1 Reply Last reply Reply Quote 0
                    • Rob Bousie
                      Rob Bousie @King 06 last edited by

                      @King-06 menus changed indeed, but still very workable. Great topic find, this worked for me. 👏 👍

                      1 Reply Last reply Reply Quote 1
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