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Positionally during navigation

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • João Mirandaundefined Offline
    João Mirandaundefined Offline
    João Miranda
    wrote on last edited by
    #1

    I have a Xiaomi Note 12 Pro+ 5G and I can't navigate, considering that the app can't place me in the exact location I am during navigation.
    When opening the app and following a given route, the app places me in the exact location and most of the time, my location identifier moves according to my movements, however, after a few seconds, my location pointer goes positioning itself in a different location from where I am, remaining static in that location, and as I move around, it positions me in other locations, remaining static in that location. When jumping from location to location, an alternative route appears to me, but it actually has nothing to do with the route I should follow because my positioning is wrong. Either position me on another road or in a place where there are no roads.
    When opening maps and navigating through it, I don't have any problems.
    It is important to note that I have downloaded the map of the country where I am.
    With this problem it is completely impossible to navigate with MyRoute.
    Suggestions for resolving this problem?
    Thanks

    Con Hennekensundefined 1 Reply Last reply
    0
    • João Mirandaundefined João Miranda

      I have a Xiaomi Note 12 Pro+ 5G and I can't navigate, considering that the app can't place me in the exact location I am during navigation.
      When opening the app and following a given route, the app places me in the exact location and most of the time, my location identifier moves according to my movements, however, after a few seconds, my location pointer goes positioning itself in a different location from where I am, remaining static in that location, and as I move around, it positions me in other locations, remaining static in that location. When jumping from location to location, an alternative route appears to me, but it actually has nothing to do with the route I should follow because my positioning is wrong. Either position me on another road or in a place where there are no roads.
      When opening maps and navigating through it, I don't have any problems.
      It is important to note that I have downloaded the map of the country where I am.
      With this problem it is completely impossible to navigate with MyRoute.
      Suggestions for resolving this problem?
      Thanks

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      wrote on last edited by
      #2

      @João-Miranda, this is a problem that some users suffered from. There have been steps made in the upcoming / or by now just released version. Check the app store to see if there is an update?

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

      João Mirandaundefined 1 Reply Last reply
      0
      • Con Hennekensundefined Con Hennekens

        @João-Miranda, this is a problem that some users suffered from. There have been steps made in the upcoming / or by now just released version. Check the app store to see if there is an update?

        João Mirandaundefined Offline
        João Mirandaundefined Offline
        João Miranda
        wrote on last edited by
        #3

        @Con-Hennekens yes, i have the lastest versin. I even uninstalled ir and reinstalled it.
        I have the versin 4.1.3 - 311

        Con Hennekensundefined 1 Reply Last reply
        0
        • João Mirandaundefined João Miranda

          @Con-Hennekens yes, i have the lastest versin. I even uninstalled ir and reinstalled it.
          I have the versin 4.1.3 - 311

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          wrote on last edited by
          #4

          @João-Miranda, no, then I have no clue about your problem. I can only advise to open a support ticket at https://www.myrouteapp.com/support

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          João Mirandaundefined 1 Reply Last reply
          0
          • Con Hennekensundefined Con Hennekens

            @João-Miranda, no, then I have no clue about your problem. I can only advise to open a support ticket at https://www.myrouteapp.com/support

            João Mirandaundefined Offline
            João Mirandaundefined Offline
            João Miranda
            wrote on last edited by
            #5

            @Con-Hennekens thanks.

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