Tablet kan geen route berekenen met offline kaarten.

[RetiredWingMan]

@Lei-Lodiers can you share a link to the route. Make sure it's public.

[Leike Lodiers]

@RetiredWingMan same problem with all routes I'm a basic member with 14 days trail version

Bekijk '01 Dagtoer Zuid Limburg 17mrt 2024 start - lunch' in MyRoute-app! https://www.myrouteapp.com/route/open/9074489

[RetiredWingMan]

@Lei-Lodiers I took a look at your track but can't see any reason for the error. I converted it to a route and was able to load it fine. Sorry, I can't help here.

[Leike Lodiers]

@RetiredWingMan the loading is no problem. It's the offline mode with no wifi or phone connection. And then try to navigate.

https://photos.app.goo.gl/iXkd1L3RB1or1o1G9

https://photos.app.goo.gl/F1KRzJFteQF5uZCH6

Without any connection it keeps switching between these two options

[Nick Carthew]

@Lei-Lodiers Are you using the Make offline available when you download?

[Leike Lodiers]

@Nick-Carthew yep

[M. Schrijver]

I've never used that option and for me works offline good.
So what does it do?

[Leike Lodiers]

@M-Schrijver said in Tablet kan geen route berekenen met offline kaarten.:

I've never used that option and for me works offline good.
So what does it do?

Can it be because i'm a 14 days premium trail user and not a gold or silver member?

[Nick Carthew]

@Lei-Lodiers No, your 14 day free trial should give you full access to everything

[Leike Lodiers]

@M-Schrijver I tryed it on my phone but there's the same problem when I want to use the offline maps it won't navigate until I go on-line

[M. Schrijver]

You say you have downloaded the offline maps on your phone/tablet.
Please would you check if you also downloaded the map for the area where you planned the route on?
Because it seems it is a map problem not a license problem.

[Leike Lodiers]

@Lei-Lodiers put in a clip of the problem

https://photos.app.goo.gl/Mvb8DmodxYxp4ypv5

[M. Schrijver]

I see what you mean. But i cannot replicate it.
I am also on "Offline" navigation. But i can select my route from my online collection. That is one big difference. Even with WIFI of i can select a route from my online collectiom

When i selected a route from my "downloads" folder (for offline navigation) i can still navigate.

I also did a test where i disabled WIFI and Mobile data. In this case i was, just like you, diverted to the downloads folder. Here i select a route. Pressed on Navigate and the route did start on my phone

[Leike Lodiers]

@M-Schrijver on my phone it's the same problem.. I don't now why it won't work.... Reset all deleted and re-installed the app bud stil the same problem acurs.. Even did the duck duck go uninstall I did read about.

[M. Schrijver]

Did you check if the offline maps really are downloaded?

[Leike Lodiers]

@M-Schrijver where can i check this? The app says they are..

[RetiredWingMan]

@Lei-Lodiers go to offline maps and scroll to the maps for NL and make sure there is a checkmark beside it.

[Bouke Ent]

i did test it on my phone with 305 build, no internet offline maps for NL, DE and BEL. in setting use offline navigation. did download route and store it in downloads and started route as a route and not as a track. i have gold MRA and MRA Next.

it works with me.

[Leike Lodiers]

@RetiredWingMan all maps are there the strange thing is it happens on my carpe iter tablet and on my samsun s21 ultra. So I think there's something wrong with my account...

[Leike Lodiers]

@Leike-Lodiers just bought the gold and next lifetime membership. Re installed the app and maps. Problem remains .