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Karte nicht sichtbar

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Corjan Meijerink

    @Marschel After 7 years, I'd consider the phone to have served you well! 🙂

    All jokes aside, I am still researching the issue to see if we can fix the issue. It seems to have a higher chance of occurring on older devices but is not strictly limited to them 😞

    RetiredWingManundefined Offline
    RetiredWingManundefined Offline
    RetiredWingMan
    Valued contributor
    wrote on last edited by
    #12

    @Corjan-Meijerink thank you for looking into the issue. I use my old S7 Android 8 phone as a backup to my S20 Android 13. Cheers!

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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    • Marschelundefined Offline
      Marschelundefined Offline
      Marschel
      wrote on last edited by
      #13

      @Corjan-Meijerink
      Hello Corjan
      Now I have a new cell phone, again a Motorola, the g84 5G model with Android 13.
      The cards are now visible again😎
      Now the maps are visible again and I was able to test the navigation for the first time.
      In short, I'm thrilled and will continue testing.

      1 Reply Last reply
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      • Corjan Meijerinkundefined Corjan Meijerink

        @RetiredWingMan as indicated by the App / Play store. If you cannot download the app, your phone is not supported.

        However, besides the specific Android version or minimum requirements there are some other demands such as graphic rendering engines (for the map). Sometimes our dependencies are updated and things break for very old devices 🙂

        @Marschel that is why the Play store indicates it can be downloaded but after downloading, a specific component shows issues. Another phone with Android 6 might work just fine.

        However, we know the issue is not strictly related to (old) Android versions. I am therefore researching the issue and hope to come up with a solution.

        Reinhard Punzundefined Offline
        Reinhard Punzundefined Offline
        Reinhard Punz
        wrote on last edited by
        #14

        @Corjan-Meijerink ja, das wäre schön. Mein Blackview BV9100 ist jetzt leider auch betroffen. Vor dem 15. März 2024 hat alles normal funktioniert. Jetzt das Phänomen mit den nicht sichtbaren Karte. Android 9. Ich hoffe auf eine Lösung und, dass ich mir deshalb kein neues Handy kaufen muss.

        Christian Schrenkundefined 1 Reply Last reply
        0
        • Reinhard Punzundefined Reinhard Punz

          @Corjan-Meijerink ja, das wäre schön. Mein Blackview BV9100 ist jetzt leider auch betroffen. Vor dem 15. März 2024 hat alles normal funktioniert. Jetzt das Phänomen mit den nicht sichtbaren Karte. Android 9. Ich hoffe auf eine Lösung und, dass ich mir deshalb kein neues Handy kaufen muss.

          Christian Schrenkundefined Offline
          Christian Schrenkundefined Offline
          Christian Schrenk
          wrote on last edited by
          #15

          Hallo,

          bei mir das gleiche bei beiden Telefonen die ich rein als Navi nutze, beide Android 9.

          Schöne Überraschung zu Saisonbeginn.

          Kann das gefixt werden oder sind wir wirklich gezwungen, nun neue Telefone zu kaufen?

          Corjan Meijerinkundefined 1 Reply Last reply
          0
          • Christian Schrenkundefined Christian Schrenk

            Hallo,

            bei mir das gleiche bei beiden Telefonen die ich rein als Navi nutze, beide Android 9.

            Schöne Überraschung zu Saisonbeginn.

            Kann das gefixt werden oder sind wir wirklich gezwungen, nun neue Telefone zu kaufen?

            Corjan Meijerinkundefined Online
            Corjan Meijerinkundefined Online
            Corjan Meijerink
            Developer
            wrote on last edited by
            #16

            @Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!

            Christian Schrenkundefined Reinhard Punzundefined Eric Minschartundefined RetiredWingManundefined Ronniundefined 5 Replies Last reply
            0
            • Corjan Meijerinkundefined Corjan Meijerink

              @Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!

              Christian Schrenkundefined Offline
              Christian Schrenkundefined Offline
              Christian Schrenk
              wrote on last edited by
              #17

              @Corjan-Meijerink

              Hello Corjan,

              thanks for the info. If there is a solution please let me know.

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              0
              • Corjan Meijerinkundefined Corjan Meijerink

                @Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!

                Reinhard Punzundefined Offline
                Reinhard Punzundefined Offline
                Reinhard Punz
                wrote on last edited by
                #18

                @Corjan-Meijerink Ich habe das Update auf meinem BV9100 installiert - leider ohne Erfolg. Auch Deinstallation und neu installieren hat nicht geholfen. Cache löschen ebenfalls nicht.

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                • Corjan Meijerinkundefined Corjan Meijerink

                  @Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!

                  Eric Minschartundefined Offline
                  Eric Minschartundefined Offline
                  Eric Minschart
                  wrote on last edited by
                  #19

                  @Corjan-Meijerink

                  Same problem here. Galaxy active tab 2, Android 9. Fully equipped on my bike with Brodit holder, Carpe Iter controller. Completely useless at the moment. Hope there wil come a solution soon. Is there a possibility to install an older version?

                  Br, Eric

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                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!

                    RetiredWingManundefined Offline
                    RetiredWingManundefined Offline
                    RetiredWingMan
                    Valued contributor
                    wrote on last edited by
                    #20

                    @Corjan-Meijerink my Samsung S7 Android 8 does not show the maps.

                    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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                    • Corjan Meijerinkundefined Online
                      Corjan Meijerinkundefined Online
                      Corjan Meijerink
                      Developer
                      wrote on last edited by
                      #21

                      Update for Android is available! This solves the issue that older versions were not loading maps 🙂

                      Christian Schrenkundefined Reinhard Punzundefined Bouke Entundefined Ronniundefined 4 Replies Last reply
                      1
                      • Corjan Meijerinkundefined Corjan Meijerink

                        Update for Android is available! This solves the issue that older versions were not loading maps 🙂

                        Christian Schrenkundefined Offline
                        Christian Schrenkundefined Offline
                        Christian Schrenk
                        wrote on last edited by
                        #22

                        @Corjan-Meijerink

                        you are the best! works again on my both devices with Android 9.

                        Thank you so much for quickly fixing the problem.👍

                        1 Reply Last reply
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                        • Corjan Meijerinkundefined Corjan Meijerink

                          @Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!

                          Ronniundefined Offline
                          Ronniundefined Offline
                          Ronni
                          wrote on last edited by
                          #23

                          @Corjan-Meijerink YES YES YES My old Samsung S8 with Android 9 and One UI Version 1.0 is running Again.

                          Thanks a lot, Corjan.

                          Greetings
                          Ronni

                          Die Linke zum Gruße / Greetings from the Left

                          Samsung Galaxy A54 5G - Android 14 - One UI-Version 6.0
                          Samsung Galaxy Tab S3 - Android 9 - One UI-Version 1.1
                          Samsung Chronos Laptop - Intel I7, 2,3 GHz - 8GB RAM - 64 bit - Windows 10 Pro - 22H2

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                          • Corjan Meijerinkundefined Online
                            Corjan Meijerinkundefined Online
                            Corjan Meijerink
                            Developer
                            wrote on last edited by
                            #24

                            @Christian-Schrenk @Ronni thanks for the update! 🙂

                            Con Hennekensundefined 1 Reply Last reply
                            0
                            • Corjan Meijerinkundefined Corjan Meijerink

                              @Christian-Schrenk @Ronni thanks for the update! 🙂

                              Con Hennekensundefined Offline
                              Con Hennekensundefined Offline
                              Con Hennekens
                              Alpha tester
                              wrote on last edited by
                              #25

                              @Corjan-Meijerink, no, thank YOU for the update... 🤣

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                              Corjan Meijerinkundefined 1 Reply Last reply
                              0
                              • Con Hennekensundefined Con Hennekens

                                @Corjan-Meijerink, no, thank YOU for the update... 🤣

                                Corjan Meijerinkundefined Online
                                Corjan Meijerinkundefined Online
                                Corjan Meijerink
                                Developer
                                wrote on last edited by
                                #26

                                @Con-Hennekens hahahah, thanks 😉

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                                • Corjan Meijerinkundefined Corjan Meijerink

                                  Update for Android is available! This solves the issue that older versions were not loading maps 🙂

                                  Reinhard Punzundefined Offline
                                  Reinhard Punzundefined Offline
                                  Reinhard Punz
                                  wrote on last edited by
                                  #27

                                  @Corjan-Meijerink Vielen Dank, auch mein BV9100 zeigt die Karten nun wieder an! 👍

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                                  • Corjan Meijerinkundefined Corjan Meijerink

                                    Update for Android is available! This solves the issue that older versions were not loading maps 🙂

                                    Bouke Entundefined Offline
                                    Bouke Entundefined Offline
                                    Bouke Ent
                                    wrote on last edited by
                                    #28

                                    @Corjan-Meijerink said in Karte nicht sichtbar:

                                    Update for Android is available! This solves the issue that older versions were not loading maps 🙂

                                    what is now minimum android version ? i am using samsung active 2 and get feeling support will end soon.

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                                    • Corjan Meijerinkundefined Corjan Meijerink

                                      Update for Android is available! This solves the issue that older versions were not loading maps 🙂

                                      Ronniundefined Offline
                                      Ronniundefined Offline
                                      Ronni
                                      wrote on last edited by
                                      #29

                                      @Corjan-Meijerink

                                      Yeah, Yeah, Yeah,

                                      Hey Superman, I've to inform you, that you have managed to bring my 7 year old Samsung bone
                                      Galaxy A 320
                                      on Android 8
                                      with Samsung Exp. Version 9.0
                                      and a "Sicherheits/security" Patch dated 01.11.2020
                                      back to life.
                                      He shows me the cards and navigates the routes, it takes a while, as if he can't believe what he's doing, but he does. Brilliant.
                                      You saved him from the trash can and he can now let the wind blow around his nose for a little while on the handlebars.

                                      Again again again (No, not Quo)
                                      Thanks for your outstanding job.

                                      Greetings
                                      Ronni

                                      Die Linke zum Gruße / Greetings from the Left

                                      Samsung Galaxy A54 5G - Android 14 - One UI-Version 6.0
                                      Samsung Galaxy Tab S3 - Android 9 - One UI-Version 1.1
                                      Samsung Chronos Laptop - Intel I7, 2,3 GHz - 8GB RAM - 64 bit - Windows 10 Pro - 22H2

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