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BUG IOS?

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Aiello antoninoundefined Aiello antonino

    I have an iPhone 7!
    if I start a route where there are Waypoints and Shaping points, the field at the bottom, by clicking, shows the distance to the next Shaping point and then, by clicking again, to the next Waypoint, this doesn't happen in my app, it shows the distance to the next shaping with the drop represented, then shows the same time and distance to the next Waypoint, which is about 40 km away! why this problem? furthermore, if I start navigation and click on any Waypoint, no popup appears with this information...IMG_1843.jpeg IMG_1844.jpeg IMG_1845.jpeg IMG_1846.jpeg

    Rob Verhoeffundefined Offline
    Rob Verhoeffundefined Offline
    Rob Verhoeff
    wrote on last edited by Rob Verhoeff
    #2

    @Aiello-antonino I recall that the iPhone X is the last phone in the line of iPhones still supported by MRA. If MRA is still working on your device, it probably isn't doing so willingly, I think? Could that perhaps (also) be a cause of your post? The iPhone 7 was released in 2016, which is already 7-8 years ago. Current apps heavily rely on technology nowadays, and of course, technology has exponentially advanced in recent years!

    BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
    iOS on iPhone 13 (mounted on Quadlock)
    Apple CarPlay in VW T-Roc (wired)
    Routelab on MacBook Air & iMac (Ventura & Monterey)

    Aiello antoninoundefined 1 Reply Last reply
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    • Rob Verhoeffundefined Rob Verhoeff

      @Aiello-antonino I recall that the iPhone X is the last phone in the line of iPhones still supported by MRA. If MRA is still working on your device, it probably isn't doing so willingly, I think? Could that perhaps (also) be a cause of your post? The iPhone 7 was released in 2016, which is already 7-8 years ago. Current apps heavily rely on technology nowadays, and of course, technology has exponentially advanced in recent years!

      Aiello antoninoundefined Offline
      Aiello antoninoundefined Offline
      Aiello antonino
      wrote on last edited by
      #3

      @Rob-Verhoeff same problem on iPad Air 4, so I wouldn't say it depends on the phone...

      Rob Verhoeffundefined 1 Reply Last reply
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      • Aiello antoninoundefined Aiello antonino

        @Rob-Verhoeff same problem on iPad Air 4, so I wouldn't say it depends on the phone...

        Rob Verhoeffundefined Offline
        Rob Verhoeffundefined Offline
        Rob Verhoeff
        wrote on last edited by
        #4

        @Aiello-antonino Could it have to do with you not having reached the starting point yet? Your route, so to speak, still needs to begin. Will the infobox display the correct values once you've passed point 1? Otherwise, I wouldn't know!

        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
        iOS on iPhone 13 (mounted on Quadlock)
        Apple CarPlay in VW T-Roc (wired)
        Routelab on MacBook Air & iMac (Ventura & Monterey)

        Aiello antoninoundefined 1 Reply Last reply
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        • Rob Verhoeffundefined Rob Verhoeff

          @Aiello-antonino Could it have to do with you not having reached the starting point yet? Your route, so to speak, still needs to begin. Will the infobox display the correct values once you've passed point 1? Otherwise, I wouldn't know!

          Aiello antoninoundefined Offline
          Aiello antoninoundefined Offline
          Aiello antonino
          wrote on last edited by
          #5

          @Rob-Verhoeff that's not the problem, just tried it. I just finished watching the MRA NAVIGATION webinar and it worked for them, both the distance between the next shaping point and the next Waypoint...also the popup that should appear when clicking on the various Waypoints doesn't work either

          https://www.youtube.com/live/uRgZGn59i-A?si=Nk31egoudx5OPfKK

          Rob Verhoeffundefined 1 Reply Last reply
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          • Aiello antoninoundefined Aiello antonino

            @Rob-Verhoeff that's not the problem, just tried it. I just finished watching the MRA NAVIGATION webinar and it worked for them, both the distance between the next shaping point and the next Waypoint...also the popup that should appear when clicking on the various Waypoints doesn't work either

            https://www.youtube.com/live/uRgZGn59i-A?si=Nk31egoudx5OPfKK

            Rob Verhoeffundefined Offline
            Rob Verhoeffundefined Offline
            Rob Verhoeff
            wrote on last edited by
            #6

            @Aiello-antonino At what point do I look? Don't want to watch the whole video...

            BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
            iOS on iPhone 13 (mounted on Quadlock)
            Apple CarPlay in VW T-Roc (wired)
            Routelab on MacBook Air & iMac (Ventura & Monterey)

            Aiello antoninoundefined 1 Reply Last reply
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            • Rob Verhoeffundefined Rob Verhoeff

              @Aiello-antonino At what point do I look? Don't want to watch the whole video...

              Aiello antoninoundefined Offline
              Aiello antoninoundefined Offline
              Aiello antonino
              wrote on last edited by
              #7

              @Rob-Verhoeff minute 42…

              Rob Verhoeffundefined 1 Reply Last reply
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              • Aiello antoninoundefined Aiello antonino

                @Rob-Verhoeff minute 42…

                Rob Verhoeffundefined Offline
                Rob Verhoeffundefined Offline
                Rob Verhoeff
                wrote on last edited by Rob Verhoeff
                #8

                @Aiello-antonino Found it. Same here! So I guess we've to wait until dev's say something...

                BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                iOS on iPhone 13 (mounted on Quadlock)
                Apple CarPlay in VW T-Roc (wired)
                Routelab on MacBook Air & iMac (Ventura & Monterey)

                Aiello antoninoundefined 1 Reply Last reply
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                • Rob Verhoeffundefined Rob Verhoeff

                  @Aiello-antonino Found it. Same here! So I guess we've to wait until dev's say something...

                  Aiello antoninoundefined Offline
                  Aiello antoninoundefined Offline
                  Aiello antonino
                  wrote on last edited by Aiello antonino
                  #9

                  @Rob-Verhoeff this morning it works! however, only the part of the images in the Waypoints

                  Rob Verhoeffundefined 1 Reply Last reply
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                  • Aiello antoninoundefined Aiello antonino

                    @Rob-Verhoeff this morning it works! however, only the part of the images in the Waypoints

                    Rob Verhoeffundefined Offline
                    Rob Verhoeffundefined Offline
                    Rob Verhoeff
                    wrote on last edited by Rob Verhoeff
                    #10

                    @Aiello-antonino In another channel, I was alerted this morning that this is already an old discussion on the forum. Once you've passed the starting point (as I mentioned earlier), it works by design.

                    BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                    iOS on iPhone 13 (mounted on Quadlock)
                    Apple CarPlay in VW T-Roc (wired)
                    Routelab on MacBook Air & iMac (Ventura & Monterey)

                    1 Reply Last reply
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                    • Aiello antoninoundefined Aiello antonino

                      I have an iPhone 7!
                      if I start a route where there are Waypoints and Shaping points, the field at the bottom, by clicking, shows the distance to the next Shaping point and then, by clicking again, to the next Waypoint, this doesn't happen in my app, it shows the distance to the next shaping with the drop represented, then shows the same time and distance to the next Waypoint, which is about 40 km away! why this problem? furthermore, if I start navigation and click on any Waypoint, no popup appears with this information...IMG_1843.jpeg IMG_1844.jpeg IMG_1845.jpeg IMG_1846.jpeg

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      wrote on last edited by Con Hennekens
                      #11

                      @Aiello-antonino, I am not sure I understand your problem exactly, as I am thinking there is no problem at all. You can switch to see the first VIA point or the first waypoint. You have to consider that a via point is also a waypoint. All VIA points are waypoints, not all waypoints are VIA points... If you know this, it is quite logical for the app to show the same waypoint for both options when the first upcoming waypoint happens to be a VIA point...

                      Furthermore, a popup when tapping a waypoint ONLY applies if an image or a note is added for that waypoint.

                      So I think both of your "problems" actually are by design 😉

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      Aiello antoninoundefined 1 Reply Last reply
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                      • Con Hennekensundefined Con Hennekens

                        @Aiello-antonino, I am not sure I understand your problem exactly, as I am thinking there is no problem at all. You can switch to see the first VIA point or the first waypoint. You have to consider that a via point is also a waypoint. All VIA points are waypoints, not all waypoints are VIA points... If you know this, it is quite logical for the app to show the same waypoint for both options when the first upcoming waypoint happens to be a VIA point...

                        Furthermore, a popup when tapping a waypoint ONLY applies if an image or a note is added for that waypoint.

                        So I think both of your "problems" actually are by design 😉

                        Aiello antoninoundefined Offline
                        Aiello antoninoundefined Offline
                        Aiello antonino
                        wrote on last edited by
                        #12

                        @Con-Hennekens if you look at the video I posted of the webinar, they are still, they even say so, but when they touch a Waypoint in navigation mode, the information popup appears, I can tell you this happens even if there isn't a photo, in fact this morning it works, last night it didn't... if you watch the video, you'll see that by touching the section at the bottom where the km of the route are, this changes, showing the indication to the next shaping point and then to the next Waypoint that I set as in the video , the problem is that it gives me, for example, 5 minutes and 10 km for the shaping point, then if you click again, it gives me what I have set as a Waypoint, but always with the same measurements, but the Waypoint is 10 km away from the shaping point! watch the video from minute 42 to understand and then look at my photos, noting the differences in the information field, between shaping point and WaypointIMG_0874.jpeg IMG_0876.jpeg IMG_0877.jpeg

                        RetiredWingManundefined 1 Reply Last reply
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                        • Aiello antoninoundefined Aiello antonino

                          @Con-Hennekens if you look at the video I posted of the webinar, they are still, they even say so, but when they touch a Waypoint in navigation mode, the information popup appears, I can tell you this happens even if there isn't a photo, in fact this morning it works, last night it didn't... if you watch the video, you'll see that by touching the section at the bottom where the km of the route are, this changes, showing the indication to the next shaping point and then to the next Waypoint that I set as in the video , the problem is that it gives me, for example, 5 minutes and 10 km for the shaping point, then if you click again, it gives me what I have set as a Waypoint, but always with the same measurements, but the Waypoint is 10 km away from the shaping point! watch the video from minute 42 to understand and then look at my photos, noting the differences in the information field, between shaping point and WaypointIMG_0874.jpeg IMG_0876.jpeg IMG_0877.jpeg

                          RetiredWingManundefined Offline
                          RetiredWingManundefined Offline
                          RetiredWingMan
                          wrote on last edited by
                          #13

                          @Aiello-antonino it's doing exactly as expected. Giving you the distance and time to waypoint # 1.

                          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                          Aiello antoninoundefined 1 Reply Last reply
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                          • RetiredWingManundefined RetiredWingMan

                            @Aiello-antonino it's doing exactly as expected. Giving you the distance and time to waypoint # 1.

                            Aiello antoninoundefined Offline
                            Aiello antoninoundefined Offline
                            Aiello antonino
                            wrote on last edited by
                            #14

                            @RetiredWingMan but you've seen the video, otherwise we don't understand each other... the indication for the first one which is a shaping point is fine, but it's not good for the second which is a via point km away while instead it indicates the same result as the first shaping points

                            Con Hennekensundefined RetiredWingManundefined 2 Replies Last reply
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                            • Aiello antoninoundefined Aiello antonino

                              @RetiredWingMan but you've seen the video, otherwise we don't understand each other... the indication for the first one which is a shaping point is fine, but it's not good for the second which is a via point km away while instead it indicates the same result as the first shaping points

                              Con Hennekensundefined Offline
                              Con Hennekensundefined Offline
                              Con Hennekens
                              wrote on last edited by
                              #15

                              @Aiello-antonino, that video did not help. I think you linked the wrong one. At minute 42 there is no mention of Waypoints or Via points. I have been trying to understand what you mean exactly, but cannot find any discrepancies during my tries. All works as expected for me.

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                              Aiello antoninoundefined 1 Reply Last reply
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                              • Con Hennekensundefined Con Hennekens

                                @Aiello-antonino, that video did not help. I think you linked the wrong one. At minute 42 there is no mention of Waypoints or Via points. I have been trying to understand what you mean exactly, but cannot find any discrepancies during my tries. All works as expected for me.

                                Aiello antoninoundefined Offline
                                Aiello antoninoundefined Offline
                                Aiello antonino
                                wrote on last edited by
                                #16

                                @Con-Hennekens 42.16 when they talk about touch

                                Nick Carthewundefined 1 Reply Last reply
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                                • Aiello antoninoundefined Aiello antonino

                                  @Con-Hennekens 42.16 when they talk about touch

                                  Nick Carthewundefined Online
                                  Nick Carthewundefined Online
                                  Nick Carthew
                                  RouteXperts Instructor
                                  wrote on last edited by
                                  #17

                                  @Aiello-antonino If the route point contains a note or a photograph it will open when you press it.

                                  IMG_2896.png

                                  Always willing to help if I can.
                                  Triumph Tiger 1200 XRT called Tina.
                                  MRA Navigation Next and SilverFox B8J bar buttons.
                                  Quadlock wireless mount for IPhone 11.
                                  Cardo Scala Packtalk Bold.
                                  TomTom Rider 500. (In the cupboard now)

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                                  • Aiello antoninoundefined Aiello antonino

                                    @RetiredWingMan but you've seen the video, otherwise we don't understand each other... the indication for the first one which is a shaping point is fine, but it's not good for the second which is a via point km away while instead it indicates the same result as the first shaping points

                                    RetiredWingManundefined Offline
                                    RetiredWingManundefined Offline
                                    RetiredWingMan
                                    wrote on last edited by
                                    #18

                                    @Aiello-antonino yes, I've seen the video and you constantly miss the point. In your example, the next waypoint is # 1 20 mins away. The next Viapoint is also waypoint # 1 20 mins away. The video is different.

                                    If you skip waypoint # 1 then you will see different results for the next waypoint and the next Viapoint.

                                    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                                    Aiello antoninoundefined 1 Reply Last reply
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                                    • RetiredWingManundefined RetiredWingMan

                                      @Aiello-antonino yes, I've seen the video and you constantly miss the point. In your example, the next waypoint is # 1 20 mins away. The next Viapoint is also waypoint # 1 20 mins away. The video is different.

                                      If you skip waypoint # 1 then you will see different results for the next waypoint and the next Viapoint.

                                      Aiello antoninoundefined Offline
                                      Aiello antoninoundefined Offline
                                      Aiello antonino
                                      wrote on last edited by
                                      #19

                                      @RetiredWingMan continui a non capirmi…ho appena riprovato e in questo momento funziona! guarda il campo dei km in basso a sinistra, adesso cambiano, prima no…non so cosa sia cambiato…non è come dici tu…guarda il mio video… https://youtu.be/hyQgvSmCJUU?si=_3OEpFT6UJlKLMgK

                                      Con Hennekensundefined 1 Reply Last reply
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                                      • Aiello antoninoundefined Aiello antonino

                                        @RetiredWingMan continui a non capirmi…ho appena riprovato e in questo momento funziona! guarda il campo dei km in basso a sinistra, adesso cambiano, prima no…non so cosa sia cambiato…non è come dici tu…guarda il mio video… https://youtu.be/hyQgvSmCJUU?si=_3OEpFT6UJlKLMgK

                                        Con Hennekensundefined Offline
                                        Con Hennekensundefined Offline
                                        Con Hennekens
                                        wrote on last edited by
                                        #20

                                        @Aiello-antonino, when the next VIA point is also the next waypoint, the distance and time will logically NOT change...

                                        I am just an enthusiastic MRA user, and hope you will be one too!

                                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                        Aiello antoninoundefined 1 Reply Last reply
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                                        • Con Hennekensundefined Con Hennekens

                                          @Aiello-antonino, when the next VIA point is also the next waypoint, the distance and time will logically NOT change...

                                          Aiello antoninoundefined Offline
                                          Aiello antoninoundefined Offline
                                          Aiello antonino
                                          wrote on last edited by Aiello antonino
                                          #21

                                          @Con-Hennekens oh well...I couldn't make myself understood even with a video...
                                          does it seem to you that the third point is always 20 minutes from the start like the second?IMG_0874.jpeg

                                          Con Hennekensundefined 1 Reply Last reply
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