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    HERE Map slow to load on Website using Windows 10 Chrome browser

    [Web] Problems, Bugs and other Issues
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    • Bob Harvey
      Bob Harvey last edited by

      Exactly like the other thread re: Mac OS and Safari browser, the HERE map is slow as molasses to load, refresh, zoom in and out with Chrome browser.
      I have a very fast internet connection, no problem with other sites.
      Actually no problem with MRA if I abandon HERE and use OSM or other maps as others have done in the Mac OS thread https://forum.myrouteapp.com/topic/6370/map-slow-to-update-on-macos-safari

      Because I am exporting to a Garmin Zumo XT that uses HERE maps, I have been trying to keep everything consistent. Same map, waypoints on correct lane of freeway, etc.

      When I bought my lifetime Gold membership about a year ago the HERE maps loaded "OK" but starting about 2 months ago it hit the wall. It is almost unusable, waiting for the missing squares of the map to fill in. You can zoom in and out and sometimes that wakes it up, but it is painfully slow to draw the image of the map (just default HERE, not hybrid, no satellite).

      I am grateful that the route exports OK to the Garmin. Tomorrow is the first test to see if a route created on the MRA website using OSM will be consistent with a GPS running HERE map, without crazy U-turns or waypoints in someone's driveway.

      1 Reply Last reply Reply Quote 0
      • Bob Harvey
        Bob Harvey last edited by

        HERE slow load.jpg

        Nick Carthew RetiredWingMan 2 Replies Last reply Reply Quote 0
        • Nick Carthew
          Nick Carthew RouteXperts Instructor @Bob Harvey last edited by

          @Bob-Harvey Not a solution for your problem but helpful advice if you’re going to try planning on the OSM map. Switch on the Compare with HERE tool and make both the black OSM line and green/blue HERE line equal.

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
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          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          Bob Harvey 1 Reply Last reply Reply Quote 1
          • Con Hennekens
            Con Hennekens last edited by

            Yes, this seems to come and go every now and then. To be honest it was never that big of a problem for me. I have no idea whether the stream comes directly from HERE or that it is cached by and loaded from an MRA server.

            I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
            I am just an enthusiastic user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Bob Harvey 1 Reply Last reply Reply Quote 1
            • RetiredWingMan
              RetiredWingMan @Bob Harvey last edited by

              @Bob-Harvey you don't need to switch to planning with the OSM map. Continue with Here and just select the OSM overlay. Still loads much quicker but but the Here algorithms are used.

              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

              1 Reply Last reply Reply Quote 2
              • Bob Harvey
                Bob Harvey @Nick Carthew last edited by

                @Nick-Carthew said in HERE Map slow to load on Website using Windows 10 Chrome browser:

                Switch on the Compare with HERE tool and make both the black OSM line and green/blue HERE line equal.

                Thanks! I was not familiar with that, had to look it up
                https://support.myrouteapp.com/support/solutions/articles/12000012095-manual-compare-route-calculation-gold-

                Compare 1.jpg

                The maps were SO CLOSE to each other I thought it wasn't comparing to HERE. Then I zoomed in to max and toggled the comparison on and off - found very slight difference but relieved that it was nothing that would affect navigation.

                Compare 2.jpg

                1 Reply Last reply Reply Quote 0
                • Bob Harvey
                  Bob Harvey @Con Hennekens last edited by Bob Harvey

                  @Con-Hennekens said in HERE Map slow to load on Website using Windows 10 Chrome browser:

                  ...I have no idea whether the stream comes directly from HERE or that it is cached by and loaded from an MRA server.

                  Yeah I suspect the fault is with HERE and we are at their mercy.
                  In my time zone (USA) it is early Sunday morning right now and the HERE map is loading quickly. I often plan routes Saturday night and the HERE server was probably overloaded when I did my first post on this thread.

                  I suffered with Basecamp for years - TERRIBLE software but at least the map was stored locally on your hard drive. There were no delays loading it or zooming in and out.

                  @RetiredWingMan said in HERE Map slow to load on Website using Windows 10 Chrome browser:

                  @Bob-Harvey you don't need to switch to planning with the OSM map. Continue with Here and just select the OSM overlay. Still loads much quicker but but the Here algorithms are used.

                  Thank you! Another tool I was not familiar with
                  https://support.myrouteapp.com/support/solutions/articles/12000074551-manual-map-layers-

                  Overlay Help.jpg

                  1 Reply Last reply Reply Quote 0
                  • M. Schrijver
                    M. Schrijver last edited by

                    Not only the Here map. The TomTom map has the same problem from time to time

                    (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                    1 Reply Last reply Reply Quote 1
                    • Adrie Brouwer
                      Adrie Brouwer last edited by

                      I always use the Google Maps layer. More speed. More information. More fun.

                      1 Reply Last reply Reply Quote 2
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