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  4. MRA Routeplanner using by default gravel roads

MRA Routeplanner using by default gravel roads

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Thomas Scharrerundefined Thomas Scharrer

    @Dave-J-0 thanks a lot for the information but unfortunately I dont have the same option in my toolkit
    Is your above picture from the web / browser version of the route planner?

    Edit: I have checked these option also in the app now even though I am not using that for planning tours because its not convenient but I have the same options as in my picture also in the app meaning unpaved roads is not an option I can choose.

    Picture1.png

    Nick Carthewundefined Offline
    Nick Carthewundefined Offline
    Nick Carthew
    RouteXperts Instructor
    wrote on last edited by
    #4

    @Thomas-Scharrer You should be planning your routes with the HERE planning map because the navigation app uses the HERE map.
    You will also find that the HERE toolkit contains the Avoid unpaved roads option.

    Always willing to help if I can.
    Triumph Tiger 1200 XRT called Tina.
    MRA Navigation Next and SilverFox B8J bar buttons.
    Quadlock wireless mount for IPhone 11.
    Cardo Scala Packtalk Bold.
    TomTom Rider 500. (In the cupboard now)

    Thomas Scharrerundefined 2 Replies Last reply
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    • Nick Carthewundefined Nick Carthew

      @Thomas-Scharrer You should be planning your routes with the HERE planning map because the navigation app uses the HERE map.
      You will also find that the HERE toolkit contains the Avoid unpaved roads option.

      Thomas Scharrerundefined Offline
      Thomas Scharrerundefined Offline
      Thomas Scharrer
      wrote on last edited by
      #5

      @Nick-Carthew no problem to use the here map for planning but even when I select that I have only the same options as in the above picture

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      • Nick Carthewundefined Nick Carthew

        @Thomas-Scharrer You should be planning your routes with the HERE planning map because the navigation app uses the HERE map.
        You will also find that the HERE toolkit contains the Avoid unpaved roads option.

        Thomas Scharrerundefined Offline
        Thomas Scharrerundefined Offline
        Thomas Scharrer
        wrote on last edited by
        #6

        @Nick-Carthew sorry I managed now to get this option, I had only changed the layer to HERE, thnaks

        Nick Carthewundefined 1 Reply Last reply
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        • Thomas Scharrerundefined Thomas Scharrer

          @Nick-Carthew sorry I managed now to get this option, I had only changed the layer to HERE, thnaks

          Nick Carthewundefined Offline
          Nick Carthewundefined Offline
          Nick Carthew
          RouteXperts Instructor
          wrote on last edited by
          #7

          @Thomas-Scharrer Also in the app. When you have a route loaded for navigation, before you press the Start button, scroll up to see Allowed roads and un-select Dirt roads.

          IMG_2545.jpeg

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          Thomas Scharrerundefined 1 Reply Last reply
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          • Lluis Arasanzundefined Offline
            Lluis Arasanzundefined Offline
            Lluis Arasanz
            wrote on last edited by
            #8

            @Nick-Carthew

            I've got Here Map (not layer) 'couse I'm Navigator life and when I use Here map I can't use any avoid. The Web tells me that I must be "gold user" to use Toolbox 🤷

            Is that a bug on planner?

            Regards

            Lluis Arasanz
            F750GS

            Nick Carthewundefined 1 Reply Last reply
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            • Lluis Arasanzundefined Lluis Arasanz

              @Nick-Carthew

              I've got Here Map (not layer) 'couse I'm Navigator life and when I use Here map I can't use any avoid. The Web tells me that I must be "gold user" to use Toolbox 🤷

              Is that a bug on planner?

              Regards

              Nick Carthewundefined Offline
              Nick Carthewundefined Offline
              Nick Carthew
              RouteXperts Instructor
              wrote on last edited by
              #9

              @Lluis-Arasanz said in MRA Routeplanner using by default gravel roads:

              @Nick-Carthew

              I've got Here Map (not layer) 'couse I'm Navigator life and when I use Here map I can't use any avoid. The Web tells me that I must be "gold user" to use Toolbox 🤷

              Is that a bug on planner?

              Regards

              If you are using the HERE planning map you will have access to the avoid tools.
              The HERE planning map is available for Gold and Nav users. See my screenshot.

              IMG_2548.jpeg

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

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              • Lluis Arasanzundefined Offline
                Lluis Arasanzundefined Offline
                Lluis Arasanz
                wrote on last edited by
                #10

                @Nick-Carthew

                Yes, I have access and use Here Map, but if I want to use avoid in "toolbox", at the moment I select "avoid tunnels" (as a example), then the planner indicate me that this is a gold feature and is necessary a suscription. This happens for any of items inside avoid when using Here Map.

                If I use Openstreet map, then the features works fine.

                So... I'va got access to Here map but not to Here avoid features.

                Regards

                Lluis Arasanz
                F750GS

                Nick Carthewundefined 1 Reply Last reply
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                • Lluis Arasanzundefined Lluis Arasanz

                  @Nick-Carthew

                  Yes, I have access and use Here Map, but if I want to use avoid in "toolbox", at the moment I select "avoid tunnels" (as a example), then the planner indicate me that this is a gold feature and is necessary a suscription. This happens for any of items inside avoid when using Here Map.

                  If I use Openstreet map, then the features works fine.

                  So... I'va got access to Here map but not to Here avoid features.

                  Regards

                  Nick Carthewundefined Offline
                  Nick Carthewundefined Offline
                  Nick Carthew
                  RouteXperts Instructor
                  wrote on last edited by
                  #11

                  @Lluis-Arasanz Please forgive me, I have made a mistake. Your Navigation subscription gives you access to the HERE map but not all of the HERE tools.

                  You can see and compare what each subscription has in the MRA shop.

                  https://www.myrouteapp.com/en/shop

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox B8J bar buttons.
                  Quadlock wireless mount for IPhone 11.
                  Cardo Scala Packtalk Bold.
                  TomTom Rider 500. (In the cupboard now)

                  1 Reply Last reply
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                  • Nick Carthewundefined Nick Carthew

                    @Thomas-Scharrer Also in the app. When you have a route loaded for navigation, before you press the Start button, scroll up to see Allowed roads and un-select Dirt roads.

                    IMG_2545.jpeg

                    Thomas Scharrerundefined Offline
                    Thomas Scharrerundefined Offline
                    Thomas Scharrer
                    wrote on last edited by
                    #12

                    @Nick-Carthew I have tested now a little the HERE map for planning routes and yes it is better with respect to recognising gravel roads but otherwise I see unfortunately only disadvantages with this map compared to google maps because it is just a lot more basic. For example it cannot even find or recognise a gas station, meaning you are not able to search for s specific gas station with it. As you can see in the below picture compared to google maps, obviously it doesnt even now this gas station exists there.

                    I think I will soon give up with MRA or maybe start again in a couple of years when it is more useful. For motor bike trips I can anyway not use it since voice guidance is not working and my car has google maps implemented so its jut a lot more complicated and inconvenient to use MRA. It is still a good route planner with google maps map though

                    Screenshot 2023-09-10 at 10.59.35.png Screenshot 2023-09-10 at 10.59.09.png

                    Nick Carthewundefined 1 Reply Last reply
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                    • Thomas Scharrerundefined Thomas Scharrer

                      @Nick-Carthew I have tested now a little the HERE map for planning routes and yes it is better with respect to recognising gravel roads but otherwise I see unfortunately only disadvantages with this map compared to google maps because it is just a lot more basic. For example it cannot even find or recognise a gas station, meaning you are not able to search for s specific gas station with it. As you can see in the below picture compared to google maps, obviously it doesnt even now this gas station exists there.

                      I think I will soon give up with MRA or maybe start again in a couple of years when it is more useful. For motor bike trips I can anyway not use it since voice guidance is not working and my car has google maps implemented so its jut a lot more complicated and inconvenient to use MRA. It is still a good route planner with google maps map though

                      Screenshot 2023-09-10 at 10.59.35.png Screenshot 2023-09-10 at 10.59.09.png

                      Nick Carthewundefined Offline
                      Nick Carthewundefined Offline
                      Nick Carthew
                      RouteXperts Instructor
                      wrote on last edited by
                      #13

                      @Thomas-Scharrer This is why the overlay maps are available to use. Plan on the HERE map and switch between different overlay maps. Google is good for finding Cafes, restaurants, fuel stations etc. Michelin has the scenic roads indicated by a green line. OpenStreetMap has an incredible amount of detail when you zoom in, especially in towns and cities and you can see different types of roads including gravel roads.
                      Don’t give up, just invest a little more time in getting to know all of the tools and maps to use. There is no better RoutePlanner than MRA.

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox B8J bar buttons.
                      Quadlock wireless mount for IPhone 11.
                      Cardo Scala Packtalk Bold.
                      TomTom Rider 500. (In the cupboard now)

                      Thomas Scharrerundefined 1 Reply Last reply
                      0
                      • Nick Carthewundefined Nick Carthew

                        @Thomas-Scharrer This is why the overlay maps are available to use. Plan on the HERE map and switch between different overlay maps. Google is good for finding Cafes, restaurants, fuel stations etc. Michelin has the scenic roads indicated by a green line. OpenStreetMap has an incredible amount of detail when you zoom in, especially in towns and cities and you can see different types of roads including gravel roads.
                        Don’t give up, just invest a little more time in getting to know all of the tools and maps to use. There is no better RoutePlanner than MRA.

                        Thomas Scharrerundefined Offline
                        Thomas Scharrerundefined Offline
                        Thomas Scharrer
                        wrote on last edited by Thomas Scharrer
                        #14

                        @Nick-Carthew thanks for encouraging me not to give up. I have tried hard the last couple of weeks to stay positive and use the HERE map for route planning.

                        Unfortunately I have to say that the HERE map is not working at all for me and I am seriously loosing it with this map. It might be that this map works well in central Europa but here in Scandinavia its just not usable at all.

                        The reason why it is not usable is because its cannot connect tow way points as you want them to be connected to create your desired route.

                        Here the explanation, please note that I had many cases like this when I used the HERE map but I am showing here only one example.

                        Picture 1: shows that the point 6 and 7 are very close together but the HERE map will NOT connect them and finds long ways to drive around.

                        Picture 2: is just a zoomed detail view to show the problem. As you can see there are only some meters between these points.

                        Picture 3: shows what happens when you switch to open street map. It immediately and automatically connects the the two points as it should be. However when switching back to the HERE map it is messed up again.
                        This is the reason why I am not able to use the HERE map for route planning, this is crazy.

                        Picture 4: shows that you can actually move these points together extremely close but it will still not connect them and will find the craziest ways to drive around.

                        I guess you will argue now (as defence) that this specific piece of road is a gravel road and I have selected to avoid gravel roads but that is not the case. I have been there before and I can assure that this is not a gravel road. I can also send proof from google street view if you like.

                        So unfortunately my conclusion is:

                        • Either you accept to have some gravel roads in you tours but you are actually able to plan tours with open street map
                        • or you dont have gravel roads but you have totally crazy and unusable route planning system.

                        EDIT: please note that the pictures ended up in opposite order

                        4.png 3.png 2.png 1.png

                        Nick Carthewundefined 1 Reply Last reply
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                        • Thomas Scharrerundefined Thomas Scharrer

                          @Nick-Carthew thanks for encouraging me not to give up. I have tried hard the last couple of weeks to stay positive and use the HERE map for route planning.

                          Unfortunately I have to say that the HERE map is not working at all for me and I am seriously loosing it with this map. It might be that this map works well in central Europa but here in Scandinavia its just not usable at all.

                          The reason why it is not usable is because its cannot connect tow way points as you want them to be connected to create your desired route.

                          Here the explanation, please note that I had many cases like this when I used the HERE map but I am showing here only one example.

                          Picture 1: shows that the point 6 and 7 are very close together but the HERE map will NOT connect them and finds long ways to drive around.

                          Picture 2: is just a zoomed detail view to show the problem. As you can see there are only some meters between these points.

                          Picture 3: shows what happens when you switch to open street map. It immediately and automatically connects the the two points as it should be. However when switching back to the HERE map it is messed up again.
                          This is the reason why I am not able to use the HERE map for route planning, this is crazy.

                          Picture 4: shows that you can actually move these points together extremely close but it will still not connect them and will find the craziest ways to drive around.

                          I guess you will argue now (as defence) that this specific piece of road is a gravel road and I have selected to avoid gravel roads but that is not the case. I have been there before and I can assure that this is not a gravel road. I can also send proof from google street view if you like.

                          So unfortunately my conclusion is:

                          • Either you accept to have some gravel roads in you tours but you are actually able to plan tours with open street map
                          • or you dont have gravel roads but you have totally crazy and unusable route planning system.

                          EDIT: please note that the pictures ended up in opposite order

                          4.png 3.png 2.png 1.png

                          Nick Carthewundefined Offline
                          Nick Carthewundefined Offline
                          Nick Carthew
                          RouteXperts Instructor
                          wrote on last edited by
                          #15

                          @Thomas-Scharrer Are you using the HERE planning map?
                          When I replicate your route I do not see a problem.

                          422e843d-2973-401b-b701-dd189870aa86-image.png

                          Always willing to help if I can.
                          Triumph Tiger 1200 XRT called Tina.
                          MRA Navigation Next and SilverFox B8J bar buttons.
                          Quadlock wireless mount for IPhone 11.
                          Cardo Scala Packtalk Bold.
                          TomTom Rider 500. (In the cupboard now)

                          Thomas Scharrerundefined 1 Reply Last reply
                          0
                          • Nick Carthewundefined Nick Carthew

                            @Thomas-Scharrer Are you using the HERE planning map?
                            When I replicate your route I do not see a problem.

                            422e843d-2973-401b-b701-dd189870aa86-image.png

                            Thomas Scharrerundefined Offline
                            Thomas Scharrerundefined Offline
                            Thomas Scharrer
                            wrote on last edited by
                            #16

                            @Nick-Carthew yes I am using the HERE planning Planning map, that is the whole problem. If I change the planning map to open street map it works perfectly fine.

                            Maybe this is then some bug only I am experiencing but I had similar cases quite often now when I forced myself to use the HERE map as planning map.

                            It seems that in my here map it doesnt recognise that this is a possible turn so its always trying to avoid it

                            Nick Carthewundefined 1 Reply Last reply
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                            • Thomas Scharrerundefined Thomas Scharrer

                              @Nick-Carthew yes I am using the HERE planning Planning map, that is the whole problem. If I change the planning map to open street map it works perfectly fine.

                              Maybe this is then some bug only I am experiencing but I had similar cases quite often now when I forced myself to use the HERE map as planning map.

                              It seems that in my here map it doesnt recognise that this is a possible turn so its always trying to avoid it

                              Nick Carthewundefined Offline
                              Nick Carthewundefined Offline
                              Nick Carthew
                              RouteXperts Instructor
                              wrote on last edited by
                              #17

                              @Thomas-Scharrer Can you share this route with me please and I might be able to find a solution.

                              Always willing to help if I can.
                              Triumph Tiger 1200 XRT called Tina.
                              MRA Navigation Next and SilverFox B8J bar buttons.
                              Quadlock wireless mount for IPhone 11.
                              Cardo Scala Packtalk Bold.
                              TomTom Rider 500. (In the cupboard now)

                              Thomas Scharrerundefined 1 Reply Last reply
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                              • Nick Carthewundefined Nick Carthew

                                @Thomas-Scharrer Can you share this route with me please and I might be able to find a solution.

                                Thomas Scharrerundefined Offline
                                Thomas Scharrerundefined Offline
                                Thomas Scharrer
                                wrote on last edited by Thomas Scharrer
                                #18

                                @Nick-Carthew I had deleted this route because I never managed to create it. I tried now to recreate the same and for some unexplainable reason it worked now in this position even though I tried everything before to make this work without success. Maybe there has come an update on the HERE map since I tried to create it?

                                I will let you know when I notice the next case like this

                                Nick Carthewundefined 1 Reply Last reply
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                                • Thomas Scharrerundefined Thomas Scharrer

                                  @Nick-Carthew I had deleted this route because I never managed to create it. I tried now to recreate the same and for some unexplainable reason it worked now in this position even though I tried everything before to make this work without success. Maybe there has come an update on the HERE map since I tried to create it?

                                  I will let you know when I notice the next case like this

                                  Nick Carthewundefined Offline
                                  Nick Carthewundefined Offline
                                  Nick Carthew
                                  RouteXperts Instructor
                                  wrote on last edited by
                                  #19

                                  @Thomas-Scharrer It could have been a road closure that affected your route when you first planned it.

                                  Always willing to help if I can.
                                  Triumph Tiger 1200 XRT called Tina.
                                  MRA Navigation Next and SilverFox B8J bar buttons.
                                  Quadlock wireless mount for IPhone 11.
                                  Cardo Scala Packtalk Bold.
                                  TomTom Rider 500. (In the cupboard now)

                                  Thomas Scharrerundefined 1 Reply Last reply
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                                  • Nick Carthewundefined Nick Carthew

                                    @Thomas-Scharrer It could have been a road closure that affected your route when you first planned it.

                                    Thomas Scharrerundefined Offline
                                    Thomas Scharrerundefined Offline
                                    Thomas Scharrer
                                    wrote on last edited by
                                    #20

                                    @Nick-Carthew thats hard to believe but I have no other explanation. You can see from my screenshots that it was impossible to to connect these two points

                                    Thomas Scharrerundefined 1 Reply Last reply
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                                    • Thomas Scharrerundefined Thomas Scharrer

                                      @Nick-Carthew thats hard to believe but I have no other explanation. You can see from my screenshots that it was impossible to to connect these two points

                                      Thomas Scharrerundefined Offline
                                      Thomas Scharrerundefined Offline
                                      Thomas Scharrer
                                      wrote on last edited by Thomas Scharrer
                                      #21

                                      @Nick-Carthew I tried one more time because I felt totally stupid and now it happened again, here is the shared route

                                      https://www.myrouteapp.com/en/social/route/8241032?mode=share

                                      feel free to switch between the HERE map and the open map

                                      Nick Carthewundefined 1 Reply Last reply
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                                      • Thomas Scharrerundefined Thomas Scharrer

                                        @Nick-Carthew I tried one more time because I felt totally stupid and now it happened again, here is the shared route

                                        https://www.myrouteapp.com/en/social/route/8241032?mode=share

                                        feel free to switch between the HERE map and the open map

                                        Nick Carthewundefined Offline
                                        Nick Carthewundefined Offline
                                        Nick Carthew
                                        RouteXperts Instructor
                                        wrote on last edited by
                                        #22

                                        @Thomas-Scharrer Interesting. The route that I made has now changed and looks like yours now. If I turn the traffic overlay on it shows a black line to indicate a road closure.
                                        a351789d-e97e-42ca-bfff-5059e498e019-image.png

                                        I checked this on the TomTom MyDrive website and on Google maps and neither of them show a road closure. Just some roadworks on the roundabout.
                                        fe70851a-7a3f-4794-95ff-504dac11b428-image.png

                                        6ca695b1-9621-4abf-b82b-5b84bae48c84-image.png

                                        The route is ok again if you use the Disable Seasonal Closures tool.
                                        b36000c5-62fa-4718-92a6-904b2e771de6-image.png

                                        I know that this isn't the perfect solution but it works.
                                        You can report road problems directly to the HERE map using this link: https://mapfeedback.here.com/#/report
                                        I have already reported it but the more people that report it then the more likely that HERE will do something about it.

                                        Always willing to help if I can.
                                        Triumph Tiger 1200 XRT called Tina.
                                        MRA Navigation Next and SilverFox B8J bar buttons.
                                        Quadlock wireless mount for IPhone 11.
                                        Cardo Scala Packtalk Bold.
                                        TomTom Rider 500. (In the cupboard now)

                                        Thomas Scharrerundefined 1 Reply Last reply
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                                        • Nick Carthewundefined Nick Carthew

                                          @Thomas-Scharrer Interesting. The route that I made has now changed and looks like yours now. If I turn the traffic overlay on it shows a black line to indicate a road closure.
                                          a351789d-e97e-42ca-bfff-5059e498e019-image.png

                                          I checked this on the TomTom MyDrive website and on Google maps and neither of them show a road closure. Just some roadworks on the roundabout.
                                          fe70851a-7a3f-4794-95ff-504dac11b428-image.png

                                          6ca695b1-9621-4abf-b82b-5b84bae48c84-image.png

                                          The route is ok again if you use the Disable Seasonal Closures tool.
                                          b36000c5-62fa-4718-92a6-904b2e771de6-image.png

                                          I know that this isn't the perfect solution but it works.
                                          You can report road problems directly to the HERE map using this link: https://mapfeedback.here.com/#/report
                                          I have already reported it but the more people that report it then the more likely that HERE will do something about it.

                                          Thomas Scharrerundefined Offline
                                          Thomas Scharrerundefined Offline
                                          Thomas Scharrer
                                          wrote on last edited by
                                          #23

                                          @Nick-Carthew thanks a lot for looking into this, I thought already I am crazy.
                                          I will experiment with this seasonal closure feature and the traffic overlay on some of my routes where I had such issues.

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