5 Apr 2023, 05:24

@Corjan-Meijerink Good morning. This issue with seasonal closures is a serious one, if you are a Garmin owner, the issue effectively limits your use of the map programme to 3/4months of the year. This is due to the seasonal closures issue. I have tried both your suggestions for a work around, neither will suffice and they just don't work. As you will now, I have used the programme for a good number of years and have a lot of experience using your product. I am therefore faced with some choices. Do I stick with a product I am paying 35gbp per year, but can only have full use for 3/4 months, do I purchase a Tom Tom system, well they are 400 gbp, so that is unlikely. I have no doubt HERE will be taking money from you to use their product. Can I therefore suggest the following. Whoever it is you are "reaching" out to, reach out with your metaphorical boot and really shake the department up. Tell them you are unhappy with their response and really come down hard on them. If you guys are not being charged by HERE, then there is very little you can do, but lose customers from your product. Please do not take this personally, I am just very, very unhappy with a situation, where it appears, no progress is being made.
Kind Regards

Bill