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  4. Opening route causing ‘er ging iets mis’ error

Opening route causing ‘er ging iets mis’ error

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Ad Boumanundefined Offline
    Ad Boumanundefined Offline
    Ad Bouman
    wrote on last edited by Ad Bouman
    #1

    Hello,
    I’ve created a route on my MacBook, called ‘Hemelvaart 2023’. It’s a public route. Opening it on my iPhone on the MyRoute-app I get the error ‘er ging iets mis’. If I open the route on the browser on my iPhone, it opens ok.

    E299DBD9-D785-4A35-A198-2D6020177F68.jpeg

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • Ad Boumanundefined Ad Bouman

      Hello,
      I’ve created a route on my MacBook, called ‘Hemelvaart 2023’. It’s a public route. Opening it on my iPhone on the MyRoute-app I get the error ‘er ging iets mis’. If I open the route on the browser on my iPhone, it opens ok.

      E299DBD9-D785-4A35-A198-2D6020177F68.jpeg

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by
      #2

      @Ad-Bouman This probably means the app cannot find your current location or there is no route from your current location to the start of that route.

      Please check your location permissions and verify the start of the route is reachable from where you are 🙂

      Ad Boumanundefined 1 Reply Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        @Ad-Bouman This probably means the app cannot find your current location or there is no route from your current location to the start of that route.

        Please check your location permissions and verify the start of the route is reachable from where you are 🙂

        Ad Boumanundefined Offline
        Ad Boumanundefined Offline
        Ad Bouman
        wrote on last edited by
        #3

        @Corjan-Meijerink I have double checked. It works ok with other routes that I created.
        This is my setting :
        A27CD87C-16FF-4761-9958-5F1C18EFD2EB.png

        Con Hennekensundefined 1 Reply Last reply
        0
        • Ad Boumanundefined Ad Bouman

          @Corjan-Meijerink I have double checked. It works ok with other routes that I created.
          This is my setting :
          A27CD87C-16FF-4761-9958-5F1C18EFD2EB.png

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote on last edited by
          #4

          @Ad-Bouman, Can you share a link to that route (and set it to public)?

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          Ad Boumanundefined 1 Reply Last reply
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          • Con Hennekensundefined Con Hennekens

            @Ad-Bouman, Can you share a link to that route (and set it to public)?

            Ad Boumanundefined Offline
            Ad Boumanundefined Offline
            Ad Bouman
            wrote on last edited by
            #5

            @Con-Hennekens
            This is the link: https://www.myrouteapp.com/route/open/7065391
            The route is public.

            Hans van de Ven MR.MRAundefined 1 Reply Last reply
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            • Ad Boumanundefined Ad Bouman

              @Con-Hennekens
              This is the link: https://www.myrouteapp.com/route/open/7065391
              The route is public.

              Hans van de Ven MR.MRAundefined Offline
              Hans van de Ven MR.MRAundefined Offline
              Hans van de Ven MR.MRA
              RouteXpert
              wrote on last edited by
              #6

              @Ad-Bouman
              Hello Ad,
              This is probably due to several reasons:
              Route Length: 3,394 KM
              Divide these into day routes
              Closed passes
              See: https://forum.myrouteapp.com/topic/3343/here-issue-regarding-seasonal-closures?_=1677216193902
              Placement of waypoints, see picture
              Always place waypoints on the road
              7aa7acde-b35c-4318-8051-630e3ea94ff8-image.png

              Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
              Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

              1 Reply Last reply
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              • Ad Boumanundefined Offline
                Ad Boumanundefined Offline
                Ad Bouman
                wrote on last edited by
                #7

                Hello Hans,
                I've split the route in 2 parts and indeed, I can now load them in the app also. I've also 'disabled seasonal closures' in the toolkit. However, that in itself didn't resolve the issue, I really had to make the routes smaller. (By the way, I usually break the route up in 'day' parts, when I'm ready with it. While I'm working on it, I like to keep it as the whole route, so it's easier to change the daily stops, in case we end up with 1 long day, or if we want to bring in a relax-day. I'll see if I can work with the 'add route' option, to get more then 1 day in the view. At least I know now that I have to split the route into smaller parts, before I can use them in the myroute-app.
                Thanks for your help.
                Ad.

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