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[App] Problems, Bugs and other Issues

1.1k Topics 8.9k Posts
  • Bluetooth as speech in car

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    iOS 18.6. I phone 13. I haven’t tried the volume up first before connecting but from memory that would probably mean the volume is the same level for sound being treated as a music source. On my bike I can set diff volume levels for different applications via my blue tooth intercom
  • Routepunten overslaan zonder reden

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    With your knowledge, you can figure out why this happens. But put yourself in the shoes of a person who is happy that he/she can get the route on his screen and starts riding. What do you think what happens when this person get this problem?
  • Starting point?

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    ...and sometimes - if you search by postal address for the starting point - it will be placed in map not exactly on the road. Check in deepest zoom level and move it a bit away from home or hotel etc.
  • A -> B route Automatic recalculation always active

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    @Bouke-Ent, I must admit that despite my rich experience with MRA, I usually do A2B routes with gMaps. It has unparalleled traffic info, and does not have the full tool set when you don't need it
  • Indicator arrow drifts all over the map.

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    just go replay from support. it can be that driving navigate route as track is giving problems when it is behind. there advice is to use only route if this happens and look if it then is ok. i will try that. for me this options saves a lot of time to make route precise on here map. but if this works it is for me ok.
  • Kan route niet meer berekenen

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    @Hans-Mester is dit de route die je bedoelt? https://www.myrouteapp.com/en/social/route/11904118?mode=share Deze route is ruim 3400km lang en bevat diverse overtochten met een ferry. Ik kan mij voorstellen dat MRA daar moeite mee heeft om de route van te berekenen. Waarom knip je die niet op in dagtochten?
  • Help with Android settings

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    @Con-Hennekens routs are designed well. In the beginning I had problems with shaping point placement. I have everything dialed in pretty well now. The ride i took on Sunday after the re-download, for some reason wouldn't even keep me on the "designed route" just kept trying to bring me another way.
  • Feedback on Roundtrip Generator

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    No one has replied
  • App crashes

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    @Marinus-van-Deudekom, we know of course that there are (quite a few) restrictions by Apple and Google, but @Achim-Kaluza complaint about crashes, not about missing features. @Achim-Kaluza, nevertheless AA/CP are quite complex protocols, many things can go wrong outside of the MRA app. @Rainer-Treichel tip about trying a cable for testing purposes is certainly not a bad one. If you have a tankbag or something, it is quite easy to do. Of crashes do not occur while using a cable, we can rule out the origin of the problem being in the MRA app. Complaining in the forum is not making things better. Did you submit a supportticket already? That could be helpful in solving the issue.
  • Tracklog lost

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    @HighPeakRider I have seen odd behaviours at the end of a trip & messages that there are problems with the log. Fortunately I have not lost any as I navigate in offline mode all logs have still been in the upload que My feeling is that the log problem is secondary to an issue of the navigation failing at the end of the trip & crashing the app. I think the root problem may be to do with the introduction of the stop navigation switch at the end of journey. The log issue never used to happen.
  • In App route planner werkt niet

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    Na een herinstallatie van de app, werkt het weer
  • Firenze-Barcellona

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    It takes a little bit but there must be so much time, ... good thing is that it was reported fairly promptly. Best regards
  • 1 Votes
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    Thanks for the replies guys! So I will stop looking for the hidden option to turn this on. I understand the reasoning, but would like to be able to turn this on of off. And when I pass the pause point the route time can be calculated again right. Just the same as I do a stop now and then start riding again in 30 mins, or 45 mins. Anyways... thanks for the confirmation. And on to the feature request part of the forum
  • 0 Votes
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    @richard-crombie, Google map overlays are indeed restricted to Gold planner memberships. Are you sure you have Gold lifetime, or only Navigation lifetime? browse to: https://www.myrouteapp.com/account Scroll down and check your memberships. Mine look like this: [image: 1754313109626-78df9a81-e4c5-4e35-b3b5-8eb7cdb7f0bc-image.png]
  • Exporting route as .gpx

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    @Simon-Cox Hi Simon, did you get this issue resolved as I have now experienced the same issue. I use a Mac and iPhone so it won't load the saved as gpx 1.1 file into Garmin XT therefore u unable to use the route in a Garmin. I have used the same process for years and no problems at all and now suddenly I am getting this issue. I have raised a support ticket as I believe it to be a fault. Many thanks. John
  • 0 Votes
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    @Banshees, A) There is no switching maps while navigating, because Navigation is built on the HERE platform, it ONLY uses the HERE map. What you are probably confused with are the offered map-themes, but they don't influence the map-availability, only the rendering. B) A map caching facility is already in place, but just like with any on-line map provider (you named gMaps) you can run out of map data after a while C) B can be mitigated by downloading maps for offline use. Check the app settings, and download the countries you ride through beforehand.
  • App very laggy

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    Thanks Corjan!
  • MRA decided on a different route?

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    This URL leads you a checklist. It should make it easier to understand the parameters you used for route planning and navigation. myrouteapp is close to being the perfect all-rounder. But that also means that the parameters you set play a role that is not taken into account in the error description. Perhaps this will make it a little easier. RT Translated with DeepL.com (free version)
  • Offline

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    I have downloaded all the maps
  • Volgorde getoonde viapunten/vormingspunten

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    Het kruisen van je route gaat tegenwoordig een stuk beter dan jaren geleden. Maar inderdaad het kan problemen opleveren. Al heb ik dat met de moderne navigatie apps nog niet gemerkt.
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