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[App] Problems, Bugs and other Issues

1.3k Topics 11.0k Posts
  • My route app

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    @white.mouse Bedankt voor de tip.
  • Live Map Updates

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    @Nigel-Jameson said: I have apple maps app but it seems a bit counter productive to get stuck with MRA then have to switch apps to navigate me from the road closure. Actually it is not... Google and Apple are constantly tracing their users, and they can deduct closures from their movements. MRA nor HERE do evil things like that
  • Stilstaan, route draait om

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    @nomko, Nee dit gaat niet buiten MRA om nee. Een nieuwe versie van een SDK kan pas geïntroduceerd worden in een nieuwe versie van de app. Zoals in meer draadjes te lezen is, is het draaien van de kaart al gefixt door HERE, maar andere bugs in de nieuwe SDK versie belemmeren een uitrol in de app. Nog even geduld dus.
  • Settings are lost after upgrading to latest.

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    @Andre-Trudeau, if you don't want automatic updates, you should disable automatic updates on your device. Updates are an OS setting in your playstore/appstore, not an app setting. That this specific update forced a relogin an settings check was announced though.
  • Versie 5.1.0 en oude Android

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    Bedankt @Corjan-Meijerink, inderdaad, zo kom ik er ook. Ik kon nu Virtual Display kiezen en vooralsnog lijkt alles weer te functioneren.
  • Versie 5.1.0 en apparaatlimiet

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    @Gijs-Jonker is onveranderd. Bij problemen even contact opnemen met support (myrouteapp.com/support). Account gerelateerde zaken behandelen we niet op het forum.
  • This topic is deleted!

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  • Windroos, dynamische zoom

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    Vandaag getest met de elfstedentocht en inderdaad, na het starten van de navigatie gaat hij over op dynamisch. Het was mij niet eerder opgevallen dat met het starten van de app het noorden bovenstaat. Lag hem aan mij dus, bedankt voor de reacties!
  • My Devices list has issues

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    i made support ticket and it is solved for me by support.
  • Update to 5.1 during motor holidays

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    Sadly most contributors to my post totally misunderstand the issue. Rule number one when travelling is : update all systems before leaving. Main rule in ICT is : don't force users to update any system without noticing. Please close this case.
  • kan niet inloggen vanwege teveel apparaten???

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    @nomko said: @Marinus-van-Deudekom said: Ik neem aan dat je een ticket hebt aangemaakt. Dan wordt het voor je opgelost. Geen ticket aangemaakt, dan moet je dat nog ff doen. Wel vervelend voor je nee niet gedaan ff kijken dan hoe ik dat doe. @nomko Heel eenvoudig. klik op de forumpagina op het icoon bij de pijl! [image: 1779699408774-screenshot-001.jpg] of ga naar https://www.myrouteapp.com/support
  • 5.1 release notes in English please

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    @Philip-Ruscoe we try our best!
  • Rondrit maken en vervolgens navigeren lukt niet

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    @Rob2209-0 Niet van wakker liggen en dan lekker 2km verderop starten
  • Calculate a tortuous route

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    Why the fastest? I'm not interested in the fastest, but a winding road…Tomtom, however, gives 3 very different options...so I would say that there are alternatives from A-B...I thought that even MRA had the same logic of proposal...and anyway, despite having disabled the use of toll roads and highways, it makes me pass on this type of road...I would say that there are some problems anyway...
  • App Requesting Android Auto Location Permission

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  • Favorite

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    @ATLast, This is the app forum category, so here's how to do it within the app: Open a favorite, swipe the bottom menu to the reveal all options, press "Edit favorite", hide the keyboard panel, press "delete favorite"
  • Cant share routes on my phone -

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    @Drew-Russell can you elaborate? Perhaps with a recording?
  • Hungarian navigation voice

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    @TyuTyu I’m not sure if Hungarian will be added to the app language, my advice is to open a support ticket and ask the development team.
  • Route still displayed even though the itinerary is cancelled.

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    Please create a support ticket and attach your logs (long press the version number on the bottom of the account page in the app). If possible try to reproduce the issue and let us know if possible and if so with what steps.
  • Use Silverfox C1 to skip waypoints

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    Hi Corjan. I understand, it's not currently supported. Fair enough. It seems a little odd that the remote can open the menu, select a menu item, but no more. I'm glad my TV remote does not work that way I hereby suggest to have the otherwise great app support an additional long press click on selected waypoints (similar to doing it with my finger on the screen). That way I don't have to take off my glove to make the final click.
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