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[App] Problems, Bugs and other Issues

969 Topics 7.8k Posts
  • Navigate using OSM map

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    @Philip-Goh, That is not a bug, but by design The planner is multi-platform, to sustain users of TomTom and Garmin devices. But MRA's own navigation app uses HERE maps only.
  • Odd Off-Line Map

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    @RetiredWingMan Thanks for looking. I just adjusted all the waypoints to be exactly on top of the MRA generated route line, although I don't think that impacted the missing route section. For now, I've written it off to something wrong with the original downloaded map. As I mentioned, performing a fresh map download seems to clear the situation up. I'll be riding that route in full early next week. I want to see it run successful to have complete confidence in NEXT. The Garmin Basecamp/XT combo has its share of warts, but I've never experienced anything like this.
  • Why is NN skipping Viapoints?

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    As mentioned before, it´s not the first time that happened. Another example: Plan [image: 1713364559735-plan.jpg] Reality[image: 1713364583654-realit%C3%A4t.jpg] At some point I was aware that I was not on the planned route because it could see the "white line" in the distance on the screen. I have no idea why NN skipped that waypoint and I did notice too late. Audio announcement would be nice in that cases. I did check with G**gle maps, the originally planned road was not closed or had any other issues at that time.
  • abonnement

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    @hans-verbeek-1 https://ondersteuning.myrouteapp.com/support/tickets/new
  • Navigation and Andoid Auto

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    @Tony-13 - I have the same issue in my 2020 Ford Focus (Sync 3) using a Samsung S20FE connected to the Android Auto via a USB cable. I have tried everything, the sync 3 and phone are all up to date.
  • Navigation Next freeze?

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    @Corrado-Miniati-0 said in Navigation Next freeze?: the itinerary changed from blue to grey I have sen this behaviour when the APP is proposing alternative routes I think :-)) To be honest I realised it, but did not really took care fit. Thomas
  • No speech after less than one minute active

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    From my experencies with Android devices. Other apps can break the connection. Just something simple like a beep from your message app.
  • Bicycle route navigation

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    @Rob-Verhoeff Thank you for your help. I'm a new user, I will try to find answers to my questions for my self as you suggest.
  • MyRoute app toont geen kaart meer

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    @Corjan-Meijerink dit lijkt bij mij ook te werken. Ik heb de indruk dat de kaarten iets trager laden dan hiervoor, maar dat kan ook aan mij liggen
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    No one has replied
  • unable to calculate route

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    @Patrick-33, sure, keep it for another time Enjoy!
  • Navigation Next Color der Here Map

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    @Corjan-Meijerink said in Navigation Next Color der Here Map: not possible! But we want to add more styles in a future update Thank you for the Information.
  • Subscription page down?

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    @Ian-Joyner I did my job! Thanks for confirming!
  • Two spoken languages

    android app
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    @Makro Sadly, unlike the Apple App Store, the Google Play Store does not list the languages supported by the app, so yeah, maybe MRA could add that list to the description of the app themselves, or show the list in some other place. According to the Apple App Store entry for MyRoute-app, this is the list of languages supported by the app: English, Dutch, French, German, Italian, Spanish.
  • How to save an itinerary?

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    @Aiello-antonino There is a way to do it from the mobile app. You need to download the file to your phone and then upload it to your route library by the method I explained above.
  • normal behavior or is it a problem?

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    @Corjan-Meijerink Understood! Thank you!
  • Batterij verbruik op iPhone op de achtergrond

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    Gisteren een rit van 325 km gedaan en scherm helderheid op 20%gezet toen zakte de batterij spanning 3% daarna telefoon in stand by mode gezet. Daarna bleef de spanning stabiel. Nu rij ik met een Honda 1100 met standaard Car play. Tijdens het rijden is hij 1x de verbinding kwijt geraakt en kon ik hem via het scherm weer verbinden. Ik vermoed dat het CarPlay van de Honda niet altijd stabiel is. Op forums wordt hier ook over geklaagd.
  • BUG IOS?

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    @Aiello-antonino, well nothing of the sort was happening in that video at the time you indicated. Anyway, I have not seen anything of the sort on my phone. I understand that on your phone it also works in the end. So I think we can consider it a one time glitch and move on.
  • New update 4.1.0 en Android Auto

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    @M-Schrijver, Ik had gemist dat de openingstopic over Android Auto ging. my bad.
  • Route startet nicht / Route doesn't start

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    @Arno-g I know that Android is a bit more rigid when it comes to granting various permissions before you can use the app. Are you sure you've granted permission for everything, such as sharing your location? Especially considering the fact that the app works on your iPhone.
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