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[App] Problems, Bugs and other Issues

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  • Offline maps and search

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    @F-Nick said in Offline maps and search: Issue 1. clicked offline maps in settings and the phone screen went blank! Wheres the map? Nothing. I don't know what you have been clicking, but you don't need to click anything to use offline maps. You just need to have maps downloaded of the area you driving in. You have probably enable offline navigation (which is something different). I don't know about black screens, but that is of course unusual. There was a bug in place for the 2D Here overlay map though, but that is in pre-Navigation Next mode. The OSM map you see in pre-navigation mode needs a live internet connection also. The offline HERE maps can only be used once you started navigation of a route or single destination. Issue 2. Next, went to search and it couldn’t find the point of interest - a land mark. Things like routes in your library, favorites and recents are available in search offline. Searching for company names landmarks and addresses is done in the pre-HERE Navigation Next mode of the app, and that needs a live internet connection.
  • Battery drain

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    Here is my experience on the subject: the USB socket (BMW 1250 GSA, 2.4 A) can actually charge my iPhone XS Max while the navigation system is running. However, if I set the iPhone display to full brightness (=100%), the charging power is not sufficient - the iPhone then only lasts a few hours... Perhaps this information will help some MRA users.
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    @Con-Hennekens said in Wegpunkte werden übersprungen welche ich noch gar nicht erreicht habe!: The automatic skipping of waypoints is especially targeted at waypoints you did not reach. If you reach a waypoint, there would be no need to skip it . It is not fully conclusive from your screenshot, but I think you might have some large distances between your waypoints. After 5 recalculations before reaching a waypoint, the waypoint will be considered unreachable and will be skipped. If you leave a large distance between waypoints, the risc of that happening becomes larger. Especially of you stop at some location for a P or stretching legs... Gut zu wissen das auch das eine Rolle spilet !! Good to know that this also plays a role !!
  • Android auto lack of too many interface functions

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    @Alessandro-Parisi, what can and may be displayed by AA/CP devices is not up to MRA but to Google and Apple. They simply do not allow what they consider distracting information or UI elements. That's also the reason why most navigation apps on AA/CP look quite similar concerning the UI. So yes, the AA/CP experience will never be equal to the native app experience. That's not by design, but by limitation of Google and Apple. Your choice of licenses though is not dependent on the use of AA/CP. For navigating with the app natively, you also need Navigation Next license. The Silver or Gold is solely a web-planner license.
  • Navigate routes as tracks question

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    @Steve-Jarrell, it could be traffic info for example, that is changing your route. Or having not enough shaping points.
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    @MiaBal, Dit is wel héél summiere informatie... Wat doet de app wèl? Zie je de routelijn, geeft die visueel afslagen aan en zo? Misschien een screenshot van hoe je navigatie eruit ziet?
  • Silverfox H1

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    @Arjan-de-Vries C1 werkt eventueel bekabeld maar kan prima ook via bluetooth. Het probleem van niet kunnen wisselen tussen F1 / F2 is buiten MRA om. Zoals @Marinus-van-Deudekom ook na jouw bericht heeft uitgelegd.
  • Stromverbrauch für Navigation

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    @John-S-Parry said in Stromverbrauch für Navigation: The screen then sometimes dims, which makes the reading the screen almost impossible. It's simply not heathy for the phone, even if I ignore the situation. Try using a smart display with CarPlay/Android Auto, its great ! Phone will not overheat as the screen is off and cools down while riding in the jacket pocket.
  • Exporting route as .gpx

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    @Simon-Cox use the option on the web planner to save as. The Fox you select will then be expected to your downloads map om your pc
  • Offline mode issue

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    @Corjan-Meijerink That will be AWESOME!
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    @RetiredWingMan, in that case you get a message to go offline first. It usually still does not crash . It can be a continuously flipping experience though. It can still be related, but only error-logs will show that.
  • TTS Engine Voices - Android DMD T865X

    tts text-to-speech dmd t865x android
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    @Corjan-Meijerink Thanks Corjan. Your hard work is greatly appreciated! Steve
  • Trouble with navigating offline

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    @Adrian-Avram said in Trouble with navigating offline: @Vincent-Curren they are automatically synced with your app, you dont have to download anything, only the offline maps ! ...but you need to switch on "synch all" - (one time action). And if you have planned a new route on PC, also your phone need to be online, to get the new route automatically synched. Just the, you can start your offline trip
  • Audio language change not takling effect

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    Issue is solved in the 4.3.9 update
  • Here map not visible in app

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    This might be solved in the 4.3.9 update. We've updated the engine used to render these maps. However, as I could not reproduce the issue, I cannot guarantee it Edit: will be solved in the 4.3.9 update
  • Meldingen niet weg te klikken

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    @Marjea said in Meldingen niet weg te klikken: Ik gebruik My Route op AppleCarplay in mijn BMW (auto). Soms krijg ik meldingen op het scherm zoals: Route overtreding --> Sluiten , ik klik op sluiten maar er gebeurt niets, het gaat pas weg als het betreffende afslag voorbij bent (dus niet een routepunt, die is er niet) Route opnieuw berekenen --> Accepteren, ik klik op Accepteren maar er gebeurt niets, idem als boven Ik heb geen probleem dat de meldingen komen, maar het systeem moet wel reageren op mijn kliks. Ik gebruik iDrive van de BMW om de app te bedienen. De andere knopen van MyRoute zoals zoeken, sluiten, in/uit zoomen, enz. werken wel goed.
  • Using MRA with Sena SRL 3

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    @Harry-Godwin you have to set a bluetooth connection between sena and the phone, not between sena and the app ...
  • Grey lines on the route

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    @Adrian-Avram said in Grey lines on the route: Just tried the same route from my iphone 13 with "show original route" enabled, and works without the grey line. So the problem is on my S24 Ultra with Android .... That's good to know, I have an Android too and have the original route mismatch with the blue line when I (navigate offline) and (route as track) off. Hopefully @Corjan-Meijerink can fix this glitch. It's very useful having the (original route) visible.
  • Waypoints not skipping

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    @Andrew-Dickerson Ich möchte in veröffentlichten Routen nicht meinen Heimatort für alle zeigen. Deshalb beginnen meine Touren immer etwas entfernt. 2 Möglichkeiten für Überraschungen. Wird dieser Wegpunkt nicht überfahren, dann wird wie bei allen mit dem Handsymbol das Rerouting dorthin erfolgen. Der 1. Wegpunkt sollte also auf jeden Fall angefahren und dann überfahren werden. Noch lustiger ist es, wenn der Zielpunkt (mit Handsymbol) etwas näher liegt als der Startpunkt. Dann wird bei der automatischen Rückkehr zum nächstgelegenen Punkt (wenn aktiviert) dorthin navigiert. Die Fahrstrecke ist dann sehr kurz. @Andrew-Dickerson I don't want to show my home town to everyone in published routes. That's why my tours always start some distance away. 2 possibilities for surprises. If this waypoint is not crossed, then rerouting to it will occur as with all with the hand symbol. The 1st waypoint should therefore always be approached and then travelled over. It is even funnier if the destination point (with the hand symbol) is a little closer than the starting point. In this case, the system navigates to the nearest point (if activated) when automatically returning to it. The journey is then very short.
  • Closed Roads not recognised (HERE, TomTom) in Montenegro

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    @Jem-Cotton said in Closed Roads not recognised (HERE, TomTom) in Montenegro: I couldn't access the website you referenced Hi Jem, I can open it without issues by tapping the link. Is your firewall blocking this site? And, by the way, the road is still closed [image: 1747247285925-p4.jpg]
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